Canvas Studio supports video and audio playback and can upload specific media files up to 10 GB.
Supported Video Formats
Studio supports H.264 video playback.
Studio will accept the following video files for playback:
flv – Flash Video
asf – Windows Media
qt – Apple QuickTime
mov – Apple QuickTime
mpg – Digital Video Format
mpeg – Digital Video Format
avi – Digital Video Format
m4v – Digital Video Format
wmv – Windows Media
mp4 – Digital Video Format
3gp – Multimedia Mobile Format
Why did my video upload fail?
There are a few common things that cause uploaded videos to fail processing:
Your Quicktime file has external references. Quicktime allows you to edit videos, including adding pieces of separate video files. Unfortunately, saving from Quicktime merely references pieces of separate videos, which means that they’re not included in the file that’s uploaded.
Your video file contains a portion of either audio or video that is not supported.
Your video file is corrupt or its format is unidentifiable and doesn’t match the file extension.
Supported Audio Formats
Studio will accept the following audio files for playback: