Community Help

Kesjay · 2024-09-13

There are common problems with the non-synchronization of the voice and the presentation slide materials.

LanceChaulk · 2024-09-13

Hello, I am a Canvas LMS Admin for my institution. Below is a feature request I would like to introduce. Feature Request:We request a new feature in Canvas that allows instructors and administrators to globally download all page views in a course. Th...

BruceMayhue · 2024-09-13

I have cross linked multiple sections of classes that meet at different times to make my life easier. I have created online quizzes and would like to use the same one for each section, but I would like for them to only be able to open it via password...

mrafalowski · 2024-09-13

I an a teacher of Biology and imported a Canvas Quiz (in new format) that was shared by a colleague into my course. Sadly, it defaulted to an old-format style quiz. Problem #1 - I've lost features (accommodations/moderating) that I need.Problem #2 ...

J84037 · 2024-09-13

Absent and Incomplete grade status requestAs a teacher, it is useful to have different types of tags regarding assignments and grades. Would it be possible to create an Absent and Incomplete option for entering grades. This way, students can look at ...

AndyRash · 2024-09-13

I have a student with three equally weighted assignment grades: 0%, 0%, 0% and 70% and their current average for the semester is 93.89%. What is going wrong?

montgjoa · 2024-09-13

I just went into student view and noticed some issues with the usability of the to-do list. Announcements appear in the to-do list. This isn't necessarily a problem, but: The list is in chronological order, so old announcements are at the top--there...

hjf11060 · 2024-09-13

I'm trying to duplicate a very simple assignment. When I click on the 3 dots to the right, I get the dialogue box for a second but then it disappears. If I keep my trackpad engaged until I can click Duplicate, nothing happens. I have tried zooming to...

TriciaKlopfenst · 2024-09-13

Grades needs to have the option to sort assignments by date such as due date or available date on the teacher site. Currently as a teacher I am not able to sort my grades on the teacher site by the due date. I have no need to sort them by name or cat...

Albertla · 2024-09-13

Not being able to download quiz responses to grade makes assigning essays and paragraphs on Canvas essentially worthless for me, Why is this issue not fixed? This is not difficult and there should be a way.

ThomasLangley · 2024-09-13

Since I Synced my courses, as advised by my district, the ability to have notebooks through Onenote has vanished. Help

330467 · 2024-09-13

Hello there, A lecturer has asked this question: When multiple markers are involved in grading, could you please advise me on how to generate distributions of the average, minimum, and maximum marks for each marker using the SpeedGrader? This will he...

MalcolmMccarty · 2024-09-12

How do I attach a picture to a discussion post without it turning into a link?

KieronKerr · 2024-09-12

HiI accidentally deleted the module content section from my canvas module pages. Thus when I click onto the module content on the home page it says page not found. Is there anyway I can reinstate it? ThanksKieron

irizarryl-4 · 2024-09-12

An instructor imported assignments into their course and it automatically applied zeros to the student's grades. There were some existing submissions for one of the assignments, but the instructor did not manually grade any. They removed the zeros us...

KevinLeier · 2024-09-12

I am having an issue with using Ed Puzzle and allowing users in a course to have multiple attempts at quiz questions embedded in a ed puzzle video. The settings in canvas allow for multiple attempts but if the user does not score the required score o...

KailiCui · 2024-09-12

Hi, I want to withdraw the assignment I already submitted. Because I want to change to a new version but can not find this "withdraw" option.

BrianLester · 2024-09-12

I want to discard courses (both course content and submissions) and terms that are more than 7 years old from our instance. When I delete a course do submissions still have an independent existance in the instance? Should I perform identical deletion...

billhill · 2024-09-12

Hello, In one of our courses, students were added using + People. A few have not accepted invitations and have "Pending" next to their names. However, those same "Pending" students have accessed the course via links from a separate source and have be...

john_erickson1 · 2024-09-12

I have significantly been slowed while trying to plow through the 300 assignments I need to grade today. The assignment comments have changed - now it looks comments are left in a Rich Text Editor. This means my submit button doesn't fit on the scree...

jmohr1 · 2024-09-12

The changes to the "Assign To" options for assignments has resulted in some unwanted behavior when assigning times to assignment. The "Time" boxes frequently ignore my time suggestions and need to be fixed despite seemingly correct settings. I make t...

jmohr1 · 2024-09-12

Canvas updated the "Assign To" functionality recently to include module items and pages. While a very welcome change, I am frequently encountering an issue where I cannot assign items with "Until" deadlines on the same day as the "Due Date" without j...

JuliannaDavenpo · 2024-09-12

I assign student annotations on Canvas. Sometimes students are on the right track, but I would like for them to add to their answers.How can I reassign the assignment so students can clarify their previous answers?

patfm · 2024-09-12

Back in 2022 the Observer Dashboard was enhanced to allow the ability to filter for a particular student with a dropdown list. However, the dropdown was never sorted by name, it seems to be random or maybe by a Canvas ID which is not very useful. W...

carofitz · 2024-09-12

I am grading assignments using a rubric that has four criteria listed. My preferred method of grading, which has worked in the past, is to set the assignment to HIDE GRADES and then grade each criterion one at a time. So first I grade all the assignm...

mlewis73 · 2024-09-12

Emails sent from Outlook in response to a message received in outlook but originating in Canvas Inbox. The reply from Canvas is taking 4-5 hours to show up in recipient's Canvas Inbox.

kucougars85 · 2024-09-12

I have been posting announcements via canvas but have not been receiving a copy of the message via email. I want to make sure that students are receiving notifications. I had made sure the settings were adjusted and it seems that notifications are en...

LinhLê · 2024-09-12

Hi All, Could you please advise me which LTI tool that helps student takes and keeps their notes on Canvas LMS or not? Thank you.

101243493071598 · 2024-09-11

I was enrolled in a course and on my TFs system it shows that I am still enrolled but I cannot see the course on the Dashboard anymore. I asked to be reinvited yet even with a new invite the system says that the enrollment link is invalid. I cannot s...

NormanNovotney · 2024-09-11

I have an ongoing assignment due in a few days & want to check how submissions are coming along. Under grades, I see the ungraded submitted documents and dashes (-) for students who have not yet submitted.LARRY JONES doc symbolKATE WILSON -MARK...

sgergely · 2024-09-13

We’re excited to introduce DAP CLI 1.2.0, featuring secure connections to MySQL and PostgreSQL, optimized memory usage for cloud environments, and improved error handling for parquet files. In addition, the CLI now logs system environment details for...

TamasBalogh · 2024-09-11

In a previous post, we explained the issue where the 'Disallow Threaded Replies' option was inadvertently applied to discussions that were intended to remain threaded. Unfortunately, due to the nature of the update, we are unable to identify which sp...

teryn_odom · 2024-09-11

Ahoy there! After recently docking to provide you the ability to hop aboard with a high-level overview of what LTI Usage is, we want to now dive deeper into how it works and what you should (and should not) expect.

shirenv · 2024-09-09

I'm excited to share an upcoming event that reflects our commitment to keeping you informed and at the forefront of our product evolution. We know how much you care about staying up to speed on product updates, so Instructure New and Next will walk y...

jperkins · 2024-09-03

We're adding some new functionality to allow customization options for Canvas Username/Password logins.

SamGarza1 · 2024-09-03

Originally slated for an earlier release, we have decided to shift the full launch of Checkpoints to Q4, with the beta version available in October and the production release scheduled for November.

RyanNorton · 2024-08-27

Given the busy back-to-school season, our team has been revisiting our Canvas Deploy Schedule to ensure we can minimize any potential disruptions. As a result our Beta and Production deploys have been delayed by 24 hours.

SamGarza1 · 2024-08-21

We're exploring new possibilities for Canvas Group functionality, including the option for private groups and we'd love your input!

RaviKoll · 2024-08-21

Announcing a new feature preview available in Canvas. Read on to learn about our redesigned rubrics and join us in the Enhanced Rubrics User Group to provide feedback and stay up to date on future developments.

TamasBalogh · 2024-08-16

On August 14th, 2024, we deployed an option in Discussions that allows you to disallow threaded replies. This feature was previously available in the legacy Discussions but was missing in the redesigned version. As a result, some of you may have noti...

SamGarza1 · 2024-08-15

As we continue to innovate and improve Canvas, we are excited to share some new features designed to make your experience more seamless and efficient.

sgergely · 2024-08-14

We are committed to providing a reliable and efficient service for your data needs, and as part of this commitment, we will be performing scheduled maintenance on our CD2 API infrastructure. This maintenance is essential for ensuring continued perfor...

teryn_odom · 2024-08-08

We’ve accomplished a lot and are continuing to invest in improving all things LTI to ensure that you can better understand, manage, and deepen adoption of your LTI tools.

RyanNorton · 2024-08-02

We have heard from many of you regarding the evolving ecosystem around access token usage and we wanted to share our upcoming plans and strategies.

TamasBalogh · 2024-08-02

Hello Community Members, I’m Tamas Balogh, the new Product Manager for Discussions. Some of you might remember me from when I was the Technical Product Manager for New Quizzes. I left Instructure in March, but I'm excited to announce that I’m back!

DanaOkerlund · 2024-08-01

For reference: Link to New Quizzes End of Quarter Update Q1 - 2023 New Quizzes News In the past quarter, we've been hard at work bringing valuable updates to New Quizzes that enhance its functonality and usability. One of the key updates is the ab...

AllisonHowell · 2024-07-31

We heard your feedback—the extra step to set due dates is too much. Within the next month, the edit pages for assignments, quizzes, and discussions will revert to their previous design, while preserving the new features for selective module release a...

CarlySteenstra · 2024-07-30

Instructure is committed to enhancing the management and use of LTI (Learning Tool Interoperability) apps within Canvas to be as efficient and impactful as possible. We are also dedicated to providing our partners with outstanding integrated experien...

sgergely · 2024-07-25

We've made important updates to our DAP CLI documentation, including new resource links, detailed explanations on queries, and guidance on datasets and namespaces. Coming soon, the DAP CLI will support secure connections to MySQL and PostgreSQL, bett...

jcrossonhill · 2024-07-19

At InstructureCon we heard from several of you that migrating from LTI 1.1 to 1.3 has been a challenge. We wanted to ease this as much as possible for both tool developers as well as users of their tools, so we have created this best practices guide....

shirenv · 2024-07-16

We just wrapped our 14th InstructureCon last week in Las Vegas! Our team gathered with nearly 3,000 customers and partners from across the globe for over 260 inspiring sessions. The temperature outside soared to over 115 degrees, but inside, the atmo...

Dalma_Schnell · 2024-07-15

We're changing your Portfolium Outcomes Assessment Grade Exchange LTI experience. Starting August 5th, to align with new web standards and boost security, the Grade Exchange LTI will open exclusively in a new tab.

annalindsay · 2024-07-12

Discover how global collaboration is driving innovation and shaping the future of Canvas LMS. Dive into the highlights of our latest discovery session and see how we're committed to enhancing the educational experience for our diverse user community.

SamGarza1 · 2024-07-05

I wanted to share a final update on the Discussions/Announcements Redesign before it becomes officially enforced on July 20th.

KevinMeredith · 2024-07-01

On June 15, 2024, the Lucid Visual Collaboration Suite (LucidChart and LucidSpark) was made generally available to all Canvas customers. This integration gives educators and students alike an elevated teaching and learning experience in Canvas throug...

GergelyTar · 2024-07-01

We are thrilled to announce that our Admin Analytics feature in Canvas is now being migrated to the Data Access Platform (DAP). This transition brings a host of benefits, ensuring a more efficient, consistent, and insightful experience for all users.

SamGarza1 · 2024-06-24

In our continuous effort to enhance the Canvas experience, we're excited to share the latest updates and improvements we've made based on your feedback. Over the past few months, our dedicated team has been hard at work addressing key user pain point...

AllisonHowell · 2024-06-17

Plus pages, ungraded discussions, an “assign to” makeover, and more!

SamGarza1 · 2024-06-14

At Canvas, we continuously listen to your feedback to ensure that our tools meet your needs effectively. Based on the valuable insights we've gathered, we're making a temporary adjustment to our discussion redesign.

emilyk23 · 2024-06-13

Designed to meet the needs of young learners, explore how Canvas for Elementary fosters successful digital learning experiences.

Canvas Deploy Notes (2024-09-25)