Community help

talway · 2020-10-19

I have an instructor who has two sections of the same course, section 23 and section 26. Section 26 was created by copying section 23 when it was finished and ready to be published. Both sections are exactly the same. In section 23, unsubmitted as...

tmenghini · 2020-10-06

Hi, I made a "New Quizzes" with Canvas. I like all the new features but for some reason the grades are not in the gradebook. I cannot find them for the life of me. The only way that I can get the grades is to go into the new quiz and click "Moderate"...

montgjoa · 2020-10-01

I am an instructor. I assigned peer reviews, and insisted that students use the rubric. Now, when students go to look at their feedback, they're seeing blank rubrics. I can see the feedback, but they can't. This student shared a screenshot of what he...

JessicaKimbrell · 2020-09-21

Hey, all! I am new to Canvas, but I spent last week reading guides and setting up due dates and assignments. I have all modules and assignments published, but am unable to publish the actually courses. There's just no publish button. I'm so frustrate...

RWMAY · 2020-09-17

My coworkers and I created a shell course for Pre-Calculus so we could add content then drop it into our individual classes. Our quizzes have images added. When we transfer from the shell to our course the images all show up. When a student goes to o...

Reggie52 · 2020-09-16

I registered to canvas and can't pair as an observer with my son because I think I registered as a student. how can I fix this problem?

davidparks21 · 2020-09-16

I'm editing the syllabus of an existing class that someone else has set up. The column widths of the table are off. The 4th column with links should be big and the 1st & 2nd column with dates and names should be small, but the opposite is true. I'm v...

rislis · 2020-09-13

My students continue to get this message regarding the website is under heavy load.Interestingly, I find no advice when I search the Canvas Community for related searches.So, I decided to head to Google and this search shows me that this is a common ...

KathyS · 2020-09-09

Hi, every time I sync Canvas to Powerschool my grades are posted in Powerschool as points. We use percentages. Then for each assignment in each class, I have to go in and manually change from points to percentages. Is there a fix for this? Thank...

anilan · 2020-09-05

Is it possible to assign different version of assignments to individual student without having to enter each student's name manually? I have 21 students who need modified assignments and 160 that do not and don't want to manually enter each name eac...

MrHughesScience · 2020-09-04

Good afternoon Canvas pros, I am new to Canvas this year. I successfully synced my grades to Infinite Campus but they are showing up as raw scores. I would like to sync grades to Infinite Campus as percentages so all of my assignments have equal we...

erica_wagner · 2020-09-02

I've been using Canvas's on board messaging feature to send messages to students within canvas class sections, as I have been unable to find a simple way to access canvas class lists via my campus e-mail (the student replies to go to my e-mail, howev...

mklenk · 2020-08-29

I have a new class with 6 sections (plus a "test" section that I used to experiment this summer). I had my kids respond to a graded discussion in class yesterday. The discussion worked fine. Kids responded. The discussion shows up in my "to do" list ...

mmtscn · 2020-08-26

Hello, I want to change the lock_at date of quizzes/exams for individual students via API. In Canvas LMS - REST API and Extensions Documentation → Create an assignment overrideOne of the required parameters is "assignment_override[title]". I don't kn...

klaplant · 2020-08-26

Hello everyone,I'm quite new to Canvas so I apologize if this question has already been answered elsewhere. I am working in a course shell to familiarize myself with the content and tried to create a custom homepage that my students will see when the...

devynmillyard · 2020-08-22

I teach 2 periods of the same courses so I created my Homepage and content in one course of each with the intent to copy it over to the other course so that I only had to do the work once. When I import the course, the image files are not copying ov...

thebohomama · 2020-08-21

I've just signed both my daughters in for the first time, as the links were sent to my (the parent) email. So, it logged them both in with my email and then asked me if I wanted to link the student accounts. I did not realize at the time we could cre...

parent · 2020-08-17

How to I turn off the welcome tour so it doesn't pop up every single time I log in to canvas?

renita_coleman · 2020-08-04

I'd like to make a suggestion to improve Canvas. This involves changing the student's privileges under "User Details." Currently, the default is “Let this user see all course users.” To change this to allow them to see only the users in their section...

jatoba · 2020-07-30

I'm configuring a self-hosted canvas lms install and need to add the chat feature. According to the documentation this is an external app developed by instructure. I seached in eduApps but doesnt appear available to install. Is the chat app open sour...

eyount44121 · 2020-07-27

I've been assigned additional sections to the same course, how can I combine into one course?

bio568 · 2020-07-25

I am learning new quizzes. I have been happy with some of the changes but I am currently frustrated. We are new to Canvas this summer so I hadn't really done much in classic quizzes. I am hoping this is operator error. I put together a quiz. I ...

cmorgan7 · 2020-07-23

How can I remove the "Drop files here to add to Module" that is showing up beneath each module in my course? This just started showing up and it is extremely annoying because I need to be able to see more of the course on the screen at one time.

cliffan · 2020-07-13

Canvas seems to be stuck while saving a quiz. Any suggestions?

ryanmccleary · 2020-07-08

Is there a way to make multiple answers correct in a multiple choice question? I accidentally gave two correct answers and two incorrect, but I can only seem to allow one at a time for full credit.

ggittinger · 2020-07-02

In searching around, it seems like it's possible for an Admin to (1) change the student role so that no student-users can do student-to-student messaging or (2) create a different type of student role who cannot message other students, but are there ...

Fursty · 2020-06-25

We have numerous third party external accreditation audits over the year. Is there a user role for this? Does anyone have a suggestion on the best way to set one up? I would like to know if anyone has set up a Course Role or special Account/SubAccout...

lcarter · 2020-06-16

I want students to be able to watch a lecture video in Canvas but I do NOT want them to be able to download or save the video outside of Canvas (to their laptop, etc.)How can I set up this kind of file restriction?

debbie_ellis · 2020-06-16

Is there a QR code attendance tracker that integrates into Canvas? Someone has said there is, but if it exists I can't find it. The only two attendance trackers I know of that integrates with Canvas are A+ Attendance and Qwickly Attendance.

csumption · 2020-06-11

How do I set up multiple options for student submissions on one assignment? I would like to offer students the option to write in a textbox, submit a PDF, or connect to a Google Doc. How do I set that up?

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

SamGarza1 · 2025-06-09

We’re exploring ways to improve the Peer Review experience in Canvas and we need your input!

sgergely · 2025-06-03

We're excited to announce the upcoming release of a new column, non_collaborative, in the Canvas Data 2 (CD2) Query API's groups and group_categories tables at 2025-06-12. This column helps clearly distinguish between standard collaborative groups an...

ZoeLubitz1 · 2025-06-02

The Course Pacing feature is now only in Course Settings, not behind a feature flag. It is still disabled by default.

Canvas Deploy Notes (2025-10-22)