Latest Topics

The latest questions and discussions in Canvas Question Forum. Ask a question, start a discussion, contribute to the global Instructure Community

Filter by Label:

When uploading a student CSV file to Canvas, we get an "Invalid UTF-8" error if any row has characters such as í or ñ in the name fields.   Notepad++ indicates the file is UTF-8. Are these characters not valid UTF-8?  Is there any way to upload files...

Community Member
Canvas Question Forum
  • 0 Likes
  • 0 Replies

I am looking for some guidance for Advisors (departments, colleges) on tracking at-risk students in Canvas.  We have several of our colleges interested in what Canvas can offer them in terms of tracking at-risk students, especially at the college lev...

  • 1 Likes
  • 2 Replies

In Blackboard the students email was listed in the class roster, in canvas they do not provide the email address only when you click on it it goes to the email in class and I have to send an email since I'm a PC an inquiry in regular walden email. Pl...

  • 0 Likes
  • 2 Replies

A professor recently reached out in regards to 2 different time stamps showing under their module assignment settings and they are wondering why one is showing 9AM and the other shows 11 AM and wants only one (the 9 AM) to reflect since it's confusin...

  • 0 Likes
  • 3 Replies

As an instructor, I understand how to rearrange the columns in the gradebook, and that I can also drag each column for custom placement...but PLEASE, can the developers come up with an easier way to do that?? It takes forever for me to drag each indi...

  • 4 Likes
  • 10 Replies

Hi,I am trying to delete courses and enrollments, not in the selected import file. I am getting this message: An enrollment referenced a non-existent section.Any suggestions are welcome. Thank you

  • 0 Likes
  • 1 Replies

Hi the colors of my classes are appearing different from my MacBook compared to my iPad and iPhone. I was able to turn off the high contrast off on canvas on my MacBook but for some reason it is still on on my iPad and iPhone and I don't know how to ...

Community Member
Canvas Question Forum
  • 0 Likes
  • 0 Replies

When I go to print a quiz from canvas - it does not convert the Latex type to math and so it does not print correctly. Any ideas?

  • 0 Likes
  • 1 Replies

Hi all,I have published a course under an Free for Teacher account and now I am trying to publish a second course but I keep getting the error "Complete registration by clicking the "finish the registration process" link sent to your email".However, ...

Community Novice
Canvas Question Forum
  • 1 Likes
  • 0 Replies

When I login to canvas through my university, it is not loading up my classes or any other tabs available.

  • 0 Likes
  • 3 Replies
  • 0 Likes
  • 1 Replies

Hi The publisher emailed me a ZIP file for Canvas containing the test bank I am currently using in class. How do I upload it to my Canvas and convert it to WORD?Also, how can I make a quiz from the testbank (for e..g 10 questions) from each chapter? ...

  • 0 Likes
  • 1 Replies

In new quizzes, can students review  the quiz with lockdown browser? Or does LDB have to be disabled? Thank you

  • 0 Likes
  • 1 Replies

How might I delete the student's attempt on. a quiz? I tried to reassign the quiz but the student still cannot take the quiz.Thanks in advance!Christine

  • 0 Likes
  • 3 Replies

Syllabus is enabled but there is nothing there when you click. It shows up only in the Welcome module. How do I move it to the Syllabus tab? I'm the instructor.

  • 0 Likes
  • 2 Replies

how do I find a zoom link for a course when it isn't in my dashboard but it shows im registered on ssol??

  • 0 Likes
  • 1 Replies

I want to let my students see the correct answers for a quiz after it is due and no longer available for them to attempt. I do want them to see the answers eventually for learning purposes, but I give them unlimited attempts and they can use their bo...

  • 1 Likes
  • 3 Replies

I have sent information to the class as an announcement in canvas but do not know if the class gets these before the class opens on Monday. How can I send this information to class by email so I am sure they got it?

  • 0 Likes
  • 1 Replies

I have two courses that I need to revamp after meeting with students. This week, students have answered two online attendance questions. Can I UNPUBLISH the course and do the revamp so students do not engage with the course or get notices that there ...

  • 0 Likes
  • 1 Replies

As part of my Community Interpreter training, I need to be able to sight-translate documents that may be relevant to clients' needs in particular assignments. One such document mentions a Reception Desk where students can formally submit their concer...

  • 0 Likes
  • 2 Replies

I'm training as Community Interpreter. As part of my training, I need to be able to sight-translate and explain documents that may be relevant to clients in a chosen assessment Role Play. One of these documents refers to a Learner Service Team that s...

  • 0 Likes
  • 2 Replies

i have spent 5 hours trying to figure this out. I cannot find anything about changing my school district or even what i put it as. If anyone knows were i could even just see the district name it would help immensley

  • 0 Likes
  • 1 Replies

How do I remove an old class off of canvas?

  • 0 Likes
  • 2 Replies

With a lot of classes, it can be hard to remember where things are in each class.A search canvas feature would be nice so I can search for a particular book, assignment, wording, or announcement within my class instead of haveing to go through a doze...

Community Member
Canvas Question Forum
  • 2 Likes
  • 3 Replies

How to create an S/P2 account for automotive B10 and where to go to create the account. 

Community Member
Canvas Question Forum
  • 0 Likes
  • 0 Replies

Hello! For the past two weeks, my colleague has sent me modules and quizzes (classic) for math, but when I upload them, they never show up.  It says "starting to upload file" but then never does. I've even tried to upload it again. I had her send me ...

Community Novice
Canvas Question Forum
  • 0 Likes
  • 0 Replies

I am trying to send a student an element of a module (link to a recording) directly, but when I search for their name/email in the "send to" feature it does not pop up. In fact, only staff emails populate. How can I send students content directly?Tha...

  • 0 Likes
  • 3 Replies

Large courses for us are courses with 100's of students and multiple TA's to assist the teacher with the administration of the course.   The can happen because it's a single large course everyone registers for, or because there are multiple small sec...

Community Champion
Canvas Question Forum
  • 0 Likes
  • 4 Replies

Students can only see up to 10 "course" calendars. Can that be modified? Several extracurricular clubs use Canvas, and this pushed their "course" count higher than 10, and they do not see the post unless they uncheck another.  

  • 0 Likes
  • 2 Replies

If user  A is created  then his 1 license will used. If we delete user A after 3 months and creates another user B.. will User B utilise remaining 9 months license period of user  A?  Or will user B treated as new license when he is created and user ...

  • 0 Likes
  • 1 Replies