When uploading a student CSV file to Canvas, we get an "Invalid UTF-8" error if any row has characters such as í or ñ in the name fields.   Notepad++ indicates the file is UTF-8. Are these characters not valid UTF-8?  Is there any way to upload files...

I am looking for some guidance for Advisors (departments, colleges) on tracking at-risk students in Canvas.  We have several of our colleges interested in what Canvas can offer them in terms of tracking at-risk students, especially at the college lev...

In Blackboard the students email was listed in the class roster, in canvas they do not provide the email address only when you click on it it goes to the email in class and I have to send an email since I'm a PC an inquiry in regular walden email. Pl...

A professor recently reached out in regards to 2 different time stamps showing under their module assignment settings and they are wondering why one is showing 9AM and the other shows 11 AM and wants only one (the 9 AM) to reflect since it's confusin...

Hi,I am trying to delete courses and enrollments, not in the selected import file. I am getting this message: An enrollment referenced a non-existent section.Any suggestions are welcome. Thank you

Hi the colors of my classes are appearing different from my MacBook compared to my iPad and iPhone. I was able to turn off the high contrast off on canvas on my MacBook but for some reason it is still on on my iPad and iPhone and I don't know how to ...

When I go to print a quiz from canvas - it does not convert the Latex type to math and so it does not print correctly. Any ideas?

Hi all,I have published a course under an Free for Teacher account and now I am trying to publish a second course but I keep getting the error "Complete registration by clicking the "finish the registration process" link sent to your email".However, ...

In new quizzes, can students review  the quiz with lockdown browser? Or does LDB have to be disabled? Thank you

How might I delete the student's attempt on. a quiz? I tried to reassign the quiz but the student still cannot take the quiz.Thanks in advance!Christine

how do I find a zoom link for a course when it isn't in my dashboard but it shows im registered on ssol??

i have spent 5 hours trying to figure this out. I cannot find anything about changing my school district or even what i put it as. If anyone knows were i could even just see the district name it would help immensley

With a lot of classes, it can be hard to remember where things are in each class.A search canvas feature would be nice so I can search for a particular book, assignment, wording, or announcement within my class instead of haveing to go through a doze...

How to create an S/P2 account for automotive B10 and where to go to create the account. 

Hello! For the past two weeks, my colleague has sent me modules and quizzes (classic) for math, but when I upload them, they never show up.  It says "starting to upload file" but then never does. I've even tried to upload it again. I had her send me ...

Large courses for us are courses with 100's of students and multiple TA's to assist the teacher with the administration of the course.   The can happen because it's a single large course everyone registers for, or because there are multiple small sec...