Is it possible to track down the source of a file on the canvas-user-content site that has been indexed by Google? The file should not be searchable, nor downloadable by the public, and it's out of date, so we're trying to take it down. Can Canvas he...

One of our teachers is trying to generate an attendance repor, however she is reciving the following message:An error occurred when trying to generate your report:There was a problem generating your report. We have been notified of this issue and apo...

Hola, Cómo se puede insertar material desarrollado en genially, o exeLearning y garantizar que la visualización sea responsiva. Hasta ahora la única solución encontrada es utilizar un formato cuadrado, en la computadora se ve muy grande el contenido ...

Can Canvas be loaded on a closed network (LAN)?

I get this error message when I drop a .jpg or .png file I haven't tried any others.  These are just the two I use) in an Upload Image dialog box in the rich text editor. Sometimes I get a gray box instead of the photo and sometimes I do get the phot...

Is there a way to add an auditor with view-only access to a course prior to the course being available to students? For example, we would like a potential instructor to preview a future course that is in development but don't want them being able to ...

The Microsoft sync option has been turned on in this class, but when creating a new meeting through the Teams integration, the instructor is unable to use the +Add entire class button.  The message is saying the feature isn't available, but many othe...

Hi All,I'm using iframes and links to external sites in the 'Pages'.Can I add some kind of system parameters in the link?ie: www.external_link.com/info.php?course=$course_id$&student=$student_id$where Canvas replaces $course_id and $student_id$ with ...

This is a strange one!We are building an LTI 1.3 app to embed some media via Deep Linking, nothing very complicated. When we first launch the app we successfully get through OIDC login and the app launches as expected. We can select media, like an im...

I am trying to add a button next to the "Next" button seen at the bottom of the page.  Is this possible?  It is outside the actual "editable" area, so I am not sure how this can be done.  Please advise.

I’m doing a 3D drawing on my canvas but I wanted to do it in pencil first then go back in with marker. The issue is the pencil is starting to smear, I’m trying to erase the smearing as I go but it’s becoming a bit much. Am I able to erase later after...

This week I am noticing intermittent 504 Gateway Time-outs when accessing users with large enrollments. I have submitted a support ticket and their suggestion is to delete enrollments for large volume users or: One option would be to create another a...

Instructional designer here. A lecturer came to me recently saying that on the Moderate page for a recent quiz they ran, which was made in New Quizzes and did not have a timer, all the students' attempt durations are coming up as '00:00'. They say th...

Does Canvas expose a way to view SSO login errors?I know we can look into login activity from Admin tools section in Canvas but from what I see we only have LOGIN/LOGOUT but no errors.

The instructor was unable to correct the Question banks in the following cases: Question banks for the previous semester with an end date Only the manager could fix the Question banks. How does the instructor correct the Question banks in a course wi...

When assessing criteria from a rubric in speed grader in Canvas, when the score is completed, the total score does not show up anywhere on the report or in speed grader. Why not?  

Hi thereI was wondering if there's a way to track number of students' clicks on a particular link on a page inside a course on Canvas?I know that the Analytic gives you the page visits stats but I need to tack the number of clicks on a link inside a ...

I've been frustrated with these overlays in the Speedgrader that sit overtop student text submissions and block their work so I have to either use context clues or keep resizing my window to move the overlays' positions. Here's an example of what I'm...