Community Help

desmosj · 2025-02-12

Hello. I have created assignments using the external tool to connect an Edpuzzle video. For most students, the edpuzzle works fine. A selected few are not able to play the video. They receive a "restricted" page pop-up on the edpuzzle. We have cleare...

saturn · 2025-02-12

When Turnitin is enabled in Canvas, the Plagiarism Review option should typically appear when creating an assignment (see this example https://teaching.pitt.edu/resources/how-to-use-the-turnitin-plagiarism-framework-in-canvas/). However, for some rea...

ZAINABALKAFAGE · 2025-02-12

mccueki-sd · 2025-02-12

I had a student report that some of their assignments on the grade page/to-do list appeared greyed out and didn't link to their assignment page (see attached image). After impersonating other students in the class, it appears that they also have this...

gehringb · 2025-02-12

Hello, I am looking for a way to pull a report that shows all student submission with a timestamp by course on a particular day.

CindyCFFP · 2025-02-12

If our contract is for 300 users, is that for 300 enrolled students and instructors, or 300 active students and instructors at any one time?

Jesuscruz2 · 2025-02-12

I received a call from a professor today regarding an issue with not receiving notifications from Canvas. After reviewing his notification settings, I confirmed they were correctly configured to send alerts; however, he is still not receiving them. A...

nataliedearce · 2025-02-12

I checked my class and my assignments weren't there

LindseySarjeant · 2025-02-12

How do I see attendance total once they have been inputed in canvas?

Chris_Hofer · 2025-02-12

Hello. Is there a way to align Course Learning Outcomes (CLOs) with Institutional Learning Outcomes (ILOs) in Canvas? Background: We do not currently use the native Canvas "Outcomes" tool (either at the account or course level) to put our CLOs or IL...

awjoanne · 2025-02-12

How do I make the attendance appear with the correct day of the week when I open it each morning? When I go in, I go to mark all or such, and then I look to the right and see the calendar is not on the current day! Thanks

Admvision · 2025-02-12

I would like to know if it is possible to set the start and end dates of a section when creating it and assigning students and an instructor so that, on the first day of the course, the instructor automatically receives an email with the list of enro...

RussellPlayer · 2025-02-12

I have a canvas page that contain Accordions as well as Expanders and Tabs... I am hoping to use links from the calendar that take the student directly to the appropriate Tab rather than just the top of the page.Ironically I did get this to work late...

AGjes · 2025-02-12

I am grading students' assignments in speedgrader, and have added comments directly in their word and pdf files. I have then uploaded the files back onto Canvas, but when the students opend the docs, they cannot access the annotations/the annotations...

tomhanna-uh · 2025-02-11

I work on two different institutions' Canvas installations. Across all my quizzes/question banks this week that I have had time to check, I have found issues with question banks. In one case, a question bank I wrote over the weekend suddenly has ques...

CassidyCorta1 · 2025-02-11

I was trying to sent an assignment as an editable Google Doc for students so that it made a copy for each student. However, some logged in before the document was completely updated and now they are missing information on thier assignment. How can I ...

NinaDuflo · 2025-02-11

Every time I try to upload an assignment in my Canvas web account, I keep getting this error message. I have tried BOTH the drag and drop feature directly from my files AND the "Choose a File to Upload" option. Both give me this error. This has happe...

esstein788 · 2025-02-11

Is it possible to have my canvas message account receive emails sent from Pearson?My institution is monitoring student-instructor interaction. In the past, I have always had students send me emails to ask me questions through Pearson "ask my instruct...

JOSHMAHOWALD · 2025-02-11

I'm wondering if anyone has any ideas here. We have an open case with Canvas Support, but have not received any communication from them. A week ago, we archived our last 2 years of courses. We moved the courses to an archived term and deleted the ...

plodge · 2025-02-11

If I designate an assignment to be worth 10 points and to be graded as Complete/Incomplete, but the student submits the assignment late, does my standard late penalty (2%) still get applied? (I hope so, but can't tell.)

MarandaMiller · 2025-02-11

I have been asked to update a site reference within the course. Is there a Canvas tool that would assist in the search rather than looking through each page?

vljohnson · 2025-02-11

Hello, I have a group that wants to view only their athletes grades in Canvas. I was trying to create a role in Canvas, which can only view students' grades. I was trying to base it off of the Observer and student role, but nothing is working. They ...

StevenFedorowic · 2025-02-10

I would like to delete my student account and the teacher account (even though i created a teach account I cannot access it). Please delete these accounts ASAP. You can contact me a Thank you.

SeraEden · 2025-02-10

I have used Canvas before and never had an issue. Basically, I am getting to the end of each module (I'm in week 2 of a new course now, and haven't been able to complete week 1's quiz due to the fact that the module "start quiz" button is grey, meani...

KarenShmukler · 2025-02-10

Can I recover students text entry information from an in-class test that was lost because they were accidentally timed out and submitted after the time deadline

aaron_bahmer · 2025-02-10

There was a time when I encouraged faculty to provide links to entire modules. When someone clicked such a link, the Modules tool would display AND the module that was linked to would be scrolled into view (as an html anchor #). Today? No. I believe ...

kbalog · 2025-02-10

In Modules, there should be a way to select multiple items to be indented at the same time. When you copy an item, you should be able to select multiple classes to copy the item to at once, like with a click box where you can select multiple classe...

NSTPEDTECH · 2025-02-10

I have a class with the same students from the previous course site. Since there are more than 60-80 students, I would like to use the groups from the old course site, which has already ended, and simply upload them to the new, current course site. H...

AE89 · 2025-02-10

I am an instructor reaching out for the Canvas team to allow for time modifiers in multiples of 1, 1.5 or 2. Both for regular Canvas and new quizzes I used to be able to just add in a time modifier as per the Canvas instructions (such as 1.5x or 2x)...

mahgolalavi · 2025-02-10

Hi. this Mahgol Alavi. I enrolled 5c class but I can not see on canvas! please help me.My student#900535141

teryn_odom · 2025-02-11

Tl;dr: Impact Admins now have granular adoption data on NQ and the ability to strategically place messaging inside of New Quizzes to support migration and deepen adoption!

TamasBalogh · 2025-01-30

We would like to gather your feedback on the Discussion Summary feature, which has been available as a feature preview since July 2024. This initial period has allowed some of you to experience and utilize the feature, and we've received valuable inp...

sgergely · 2025-01-28

We’re excited to announce updates to a new table in the Canvas namespace that will be available in your CD2/DAP Query API dataset starting February 10th. These changes enrich the dataset with additional context and expand the range of supported use c...

SamGarza1 · 2025-01-22

This morning, we gathered our product team to discuss your feedback on the recent Speedgrader changes that apply to all Discussions in the Discussion Checkpoints feature. We heard you loud and clear – the update disrupted your grading workflow, espec...

ArohiDesai · 2025-01-16

We’re working hard to release the modernized SpeedGrader as soon as possible, with a target of Q1 2025. While we are striving to meet this timeline, we are committed to delivering the release no later than early Q2 2025.

SamGarza1 · 2025-01-16

We're diving deep into the world of Peer Review within Canvas and we need your help!

sgergely · 2025-01-10

We’re releasing DAP CLI version 1.3.1 today to address an issue that affected PostgreSQL users following our recent DAP Query API update. Yesterday, we introduced multiple new enum values across several tables in the DAP Query API, which unfortunatel...

TamasBalogh · 2024-12-18

With the end of the year rapidly approaching, we want to share an update on the highly anticipated AI-powered Discussions and Inbox Translations. As part of our commitment to delivering high-quality, reliable, and scalable features, we will continue ...

ArohiDesai · 2024-12-17

We’re excited to announce new features in the Canvas LMS January Release. With the updates to the 2024 release schedule, we remain focused on ensuring that you are fully informed and equipped with the tools you need to succeed and support learners at...

BalazsSerenyi · 2024-12-17

New Quizzes can now be shared to Commons. Save time, collaborate effortlessly, and discover or share assessments internally and externally.

sgergely · 2024-12-16

We’re excited to announce updates to multiple tables and columns in the Canvas namespace with new enumerated values (enums) that will be available in your CD2/DAP Query API dataset starting January 9th. These changes enrich the dataset with additiona...

NinaOng · 2024-12-12

As we near the end of 2024 and look back upon the year… I’d like to share a deeper dive about our discovery process, how the R&D team creates new feature solutions.

ZoeLubitz1 · 2024-12-11

Block Editor will be available in Open Beta on December 16, 2024.

JuditTarnoy · 2024-12-10

Simplifying Learning: Improved Support for New Quizzes TLDR: Quizzes are key to learning, and we’ve made them easier to access and navigate in the Canvas Mobile apps. With improved support for New Quizzes, both learners and instructors can now enjoy ...

BalazsSerenyi · 2024-12-06

Hello, New Quizzes users! We're excited to share some recent improvements, inspired directly by you - our Canvas users! Many of these new features are ready to enjoy now, while some are planned for early 2025. Today's highlights focus on "delighter...

sgergely · 2024-11-29

We are excited to announce the release of DAP CLI & Lib 1.3.0, bringing new features, enhanced functionality, and critical updates based on your feedback. This update reinforces our commitment to improving developer tools and addressing the needs of ...

sgergely · 2024-11-25

Three new columns to be added to the assignments table: parent_assignment_id, type, has_sub_assignments. These changes will go live on December 9th, 2024.

SamGarza1 · 2024-11-25

We’re excited to introduce a new feature we're working on called Differentiation Tags, and we’d love your input to make it the best it can be!

ruthfoulkrod · 2024-11-21

What's next for Ideas and Themes

AlexisNast · 2024-11-20

We're excited to announce the Canvas Apps page will be going live to open beta on December 16th! This new feature is designed to streamline app integration and management for Canvas root admins. While still in development, this initial release, which...

SamGarza1 · 2024-11-15

The release date for the Discussion Checkpoints feature has been adjusted. Originally planned for November 16, the new release date for production is January 18, 2025. In the meantime, Discussion Checkpoints will still be accessible in the beta envir...

SamGarza1 · 2024-11-04

We’re making an important change to the rollout of Discussion Checkpoints based on your feedback. Instead of enabling Checkpoints as a default feature that is on for all users on November 16th, we will now release it as a Feature Option.

sgergely · 2024-11-04

Get ready to shape the future of Instructure’s data capabilities! We’re running an Instructure Data Questionnaire to gather your valuable insights for our 2025 roadmap, focusing on cloud adoption and analytics trends. Your feedback will guide our fea...

TamasBalogh · 2024-10-25

I’m excited to extend the End of Quarter Update practice - which might be familiar from New Quizzes Updates - to Discussions, ensuring you’re informed about recent improvements in the last 3 months and our upcoming objectives for the upcoming quarter...

SamGarza1 · 2024-10-24

We’re excited to share an update on the progress of Discussion Checkpoints! Before moving the feature into our beta environment, we had the privilege of working with four institutions that tested the functionality.

RaviKoll · 2024-10-24

We’re excited to share that SpeedGrader is getting a significant upgrade! These changes are designed to make your grading process even smoother, faster, and more reliable.

GergelyTar · 2024-10-24

With our October release, we're introducing some really exciting updates in Intelligent Insights.

teryn_odom · 2024-10-21

Tl;dr: Get excited! LTI Usage has two powerful new capabilities being released tomorrow! Read on for more details.

ruthfoulkrod · 2024-10-18

The feedback window is now closed. Further updates will be provided soon!

carlycurran · 2024-10-17

Your Admin Analytics data is fresher! Admin Analytics is now on DAP. New Course Analytics will be on DAP by the end of November.

Canvas Release Notes (2025-03-15)

Upcoming Canvas Changes 2025-05-17 Breaking Change: Gradebook Icon Update for LTI Assignment and Grade Service For more information, please see Upcoming Canvas Changes. In this Canvas release (15 March), the Copy Course and Import Content pages ...

Canvas Deploy Notes (2025-02-26)