We create our Canvas accounts from an API integration with our SIS and we are seeing a large number of accounts that show emails as unconfirmed. We have been in touch with both our SIS (Anthology Student) who built the integration and Canvas. Canvas ...

I am having trouble with my password. I wrote down my password so I would not forget it but the password I used is not working. So, I hit the reset your password button and I have not received the link to reset it. I have done that 4 times and waited...

Why Canvas does not have a post/publish date for assignments? This would be extremely helpful. I do not view this date to be the same as available date. This was very useful in Google Classroom.

Canvas home page disappeared -Lesson page also disappeared but still able to see on pages.How do I put it back?

Is there a way to remove the incorrect mark on a canvas graded question if it's right but the fill in answer was just spelled incorrectly?

How do I upload/add my powerpoint from google drive to Canvas.I used "external link" but when my students go to click it, it doesn't open. 

no I don't have any question. at this time.

I can log on my phone and laptop, however, even changing my password produces the same result. Canvas does not log in. I cleared cache and cookies on Amazon Silk. What else can I do?

Overnight, our Google Drive upload option has disappeared.  I know this is probably an adjustment in settings that we haven't found, but I can't find a quick fix in the Canvas Release or Deploy notes.The "upload" option appears, as does the Dropbox u...

I am a special education teacher at a high school and have a "caseload" class. I was wondering if there is  way to publish a page without every student seeing other students' names? For example, my caseload is a page. I do not want other students' na...

hello,  I am unable to login in to my account, I have reset my password and still have issues. Can someone help? Mariam Hoq

I have a professor that has pointed out that the drop-down menu to view multiple submissions doesn't appear consistently when there are more than 65 attempts at a quiz.We also see the "see all submissions" link for every student even when many only a...

Hi,Wondering if anyone else is encountering a "Forbidden 403" error on PDFs when embedded.  Students can pop it out and open it in a new tab just fine, but when embedded on the page, they're receiving this error.  Thoughts?  All sharing permissions h...

We have a canvas account that our school has been using for years. I can't remember who has admin privileges....how do I figure out who has admin rights? there has been so much turn around with instructors, and I don't want to have to open up another...

I can’t get too module 1 without because every math equation I put from the calculator seems to be wrong

The quiz guide does not show what I see in my canvas. I do not have access to anything but a page of stats that is not printable or downloadable, and it is by class only. I cannot get stats on individual students or on the overall performance across ...

When I recreate a Canvas course site based on a previous year's version of the site, are the contents of Discussion forums erased? I hope that Discussions will transfer without the content. Thanks, Matthew

hello! can't my instructor see the file that I mistakenly submitted in an assignment from undated assignments?

Uploading a PDF to modify and resubmit for an assignment?! How do I modify the PDF form? step by step guide please? Thank you so much.

Hello, I am building a test for my class in Canvas. I have a bunch of MC questions worth 1pt each and one matching question with 8 matches, worth 8 pts. I would like to shuffle the questions, but when I do, the matching question gets degraded to one ...

Do you have a help desk phone number? Canvas won't load. Can I please just get a phone number for customer service so my child can work on his homework on our home computer? If let's him log in but then freezes - He cannot see his dashboard.

I moved a file to a new folder in my Blueprint course.  The file is part of an assignment.  When I opened the assignment in the Blueprint course, the file comes up fine.  So apparently the assignment is now "pointing" to the file in its new folder.  ...

I was invited to amazon technical academy pre-requisite class and provided with username and trying to log in the Canvas account but I don't know how to connect this class by the invitation in the Canvas site. Can you please help me? 

Need help with setting up quiz. I have a final quiz for my students which has 50 questions and I have allowed them 2 attempts for the quiz. I want to show them the questions that they did not get right, direct them to the content so they can review t...

Hello,Is there any function or method in Canvas in which when a student submits an assignment, they receive a verification that it has been correctly submitted?   Something that would serve as way to confirm that the assignment had been successfully ...

Hi,I had a student who took a quiz (which was to be given in class the following day) at home the night before. The quiz had an access code. When I talked to him, he claimed that there was none. Is it possible that there was a glitch during which the...