Community help

YokoShimazaki-K · 2022-08-19

Hello, when I click on "Dashboard" on Canvas, the screen looks strange with just bunch of squares. What does this mean? I can't work on my courses nor syllabi uploading because none of these squares are clickable and there is no label on any of the...

KylerWilliams · 2022-08-19

Every time it does the count down it immediately turns off.

GabrielF1 · 2022-08-19

This has been a problem that I have been having with my computer for a long time. Everytime I try to access Canvas it always shows this (see attached image), and I am unable to click on anything. Is there any way to fix this? I have tried resetting t...

LeviRyfiak · 2022-08-19

I want to know if I have to wait for students to be added before cross listing sections.

ljohnson18 · 2022-08-19

My district did not renew LockDown Browser. However, all of my tests still have the requirement of Lockdown Browser saved in the settings. I can not access LockDown anymore to removed the requirement. I get a message to contact administration who hav...

JoannColeman · 2022-08-19

I am not able to get assignments and quizzes in Canvas

cwelbourne27 · 2022-08-19

I am a teacher and I am an observer for my own child. I used a different email than my school district email. When I log in, you can see I am an observer, but when I click on observing, it shows no student is being observed. How do I fix this? I subm...

mbwilde · 2022-08-19

I'm importing an entire course that was made by a colleague who lives in a different timezone (Pacific), but I live in the Mountain timezone. All the due dates for assignments and to-do dates for discussions show up on the calendar 1 hour too late. ...

Wonj · 2022-08-19

Hi, we want to assign peer review so that the students can review each other's papers. For instance, student A reviews student B's paper, and student B reviews student A's paper. Is there an easy way to do this in Canvas? Or do we have to just assign...

LisaCook1 · 2022-08-19

When i click on the courses I want to appear on my dashboard. The star is highlighted but the couses will not appear on the dashboard. The facilitator traing course I unstarred it and it will not go off the dashboard.I have contacted Virtual Arkans...

kszampruch · 2022-08-19

I sent a URL for a student to enroll in our course and they tried to access the course, but get an error message and cannot access the course. Error Message shows as: {"errors":[{"message":"An error occurred.","error_code":"unprocessable_entity"}]}

JeremieCourtney · 2022-08-19

rgibson1 · 2022-08-19

Colleagues, We're still using Discussions Classic. An instructor has created a group forum (two student groups) so that students only see and reply to their student group. The 'show responses after posting' is selected. All settings look normal. But ...

R2A · 2022-08-19

I tried logging out on my different devices in hopes for my courses to show up on my front page, but all I am getting is missing canvas sections. How can I fix it ? I clipped a file below to show you how it looks like.

yaskadeva · 2022-08-19

On my Macbook Pro, Chrome Browser embedded videos and images are not playing. The help given in the canvas pages is not helpful as the button showed there is not available on the browser

rgibson1 · 2022-08-19

We noticed an odd, buggy behavior in the new Canvas Assignment tool. When student submit assignments using Kaltura or Panopto plugin from the Canvas toolbar (maybe other video sources), the video appears twice in the submission box. Weirder yet, clic...

dacarter · 2022-08-19

Our Canvas instance has several "Sandbox" courses for instructors to use to try out new things. Often those courses' End Dates pass and I am asked to extend them because they have dropped off of the instructor's Dashboard. Sometimes, after I (an Admi...

eburns · 2022-08-19

I just imported last year's outcomes into my brand new not-yet-published course. However, I realized I already created all the edits in a different class so I want to delete these outcomes, and reimport. I have NO assignments or rubrics created for t...

ElmareVermeulen · 2022-08-19

I would like to copy an already set calendar entry to a date later in the month without having to re-enter all the details.

skyrider · 2022-08-18

EmmanuelMuyenza · 2022-08-18

I am looking forward to learning more about this forum and its purposes., My name is Emmanuel Exson Muyenza from Malawi, East Africa, I have lived in the US for 29 years and worked as Therapist in Addiction Field for many years,

NickKays · 2022-08-18

Hi All.After some more testing it appears as though the Microsoft Teams Sync integration along with some LTI settings get copied over from Canvas production to the test and beta environments with each weekly/monthly refresh. This means that its possi...

rwollner · 2022-08-18

Hello,I am interest in analytics for groups at the institution level. Is this available at all?From what I have seen here, it currently sounds like I'd need to look up each group member individually to see their usage. However, I'm not interested in ...

DonVixaysack · 2022-08-18

when I sync my grades from canvas to Infinite campus, the only thing that transfers over are the names of the assignments and not the grades....please let me know what I am doing wrong.

jgs0015 · 2022-08-18

Is Canvas for Android easy to use?

mram3002 · 2022-08-18

My canvas isn't loading all of the icons on the side and none of my classes are loading and it's just doing this when I'm using my MacBook Pro but when I use a school computer it works. So I was wondering if you could get back to me. Here is my numbe...

ALIADJEBLI · 2022-08-18

how can I remove the library homepage from my course list and dashboard?

CyndiAllen · 2022-08-18

Once a parent is set-up in Canvas and has a parent account, will that registration transfer from year to year until they exit the district?Ex: Parents sign up with their middle schooler, do they sign up again for high school or do they stay registere...

MiaPomales · 2022-08-18

For some reason, the main Outcomes groups under which our sub-Outcomes groups live have no labels and are blank. A drop-down arrow exists and if you click them, the sub-groups do have labels -- but many instructors won't think to click the first drop...

Trishutcheson · 2022-08-18

Hello, Myself and another teacher on our Campus have had issues with links and Google LTI assignments not opening. Basically, anything that takes students outside of Canvas is not working.Any ideas?

ZoeLubitz1 · 2025-10-30

Sharing our findings from the recent “Course Progression for Modules” Early Adopter Program (EAP).

SamGarza1 · 2025-10-24

We are excited to announce that Differentiation Tags is now Generally Available! Over the past several months, Differentiation Tags has grown into a more powerful, flexible, and intuitive tool that is ready to be used at scale—thanks in large part to...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

Published: 10-24-2025