Community help

Dean_Bijis · 2022-08-22

Hello Canvas community,I'm still new to the platform and I'm just wondering if there's an option for the following: 1. Automated email notification (customized) as soon as a student completes an assignment2. Automated 'page' that appears for student...

AriellaM3 · 2022-08-22

Hi There!Question about viewing student work in progress and being able to leave comments or provide stems when writing, etc.Last year I was able to assign an external tool, then I chose Google LTE or something like that. I chose to make each student...

JonahClimp · 2022-08-21

When I open up Canvas the button labeled Courses doesn't appear under Dashboard. The Dashboard just appears to be loading for eternity. I'm not sure how to fix this. I tried Logging out and then back in as well as restarting my computer.

SavannahRines · 2022-08-21

Hello, I am trying to add a course to my canvas dashboard but there is not a tab for "courses" on my dashboard. The only tabs I can see are "dashboard" and "calendar".

Morganclaireh · 2022-08-21

Once I log in, I am unable to view any of the icons other than "help" I am unable to see dashboard, calendar, inbox etc. I know there is assignments posted because I got an email. I have tried restarting my computer and logging in and out 100 times.

christopher_whi · 2022-08-21

How can I get rid of the NEED HELP pop up on Canvas. It is nonsense and annoying

WandaDavis1 · 2022-08-21

When in DocViewer, the annotation tool bar is not visible. Everything else is visible.

kplatta · 2022-08-21

Hi, so I am new here my dashboard will not load on my laptop. It loads fine on my phone but just spins on my laptop. It is not my internet because I already checked that and everything else loads fine. I have assignments that I need to use my laptop ...

StevenChant · 2022-08-21

Hello, I am a student. I have the canvas app on my phone, the settings are all on for notifications however I am not getting notifications for content posted in my class. There has been announcements for this course that I am missing out on because ...

ColeStrawn · 2022-08-21

Will any of my past courses taken prior to canvas be listed in canvas?

NSY · 2022-08-21

Hello,I don't know why but my homepage page is glitching and keeps switching to my modules. I've gone in and designated a specific page to be the homepage but once I click the home button, it keeps going to my module pages instead. Any idea what coul...

AngelaRhone · 2022-08-21

ElizabethHesser · 2022-08-21

Hi, every time I long into my Canvas page it appears blank and only the icons on the left pop up. Even when I press on them, they take me to that assigned screen but nothing is showing up on the page.

KatherineBrown3 · 2022-08-21

Hello,My Canvas is not fully loading, and I can only see the dashboard, calendar, and inbox tab. When I click on them, they are all blank. I have tried clearing my caches, tried multiple browsers, and other solutions I have seen on this forum. My c...

AliciaMcDyre · 2022-08-21

How do I make someone on my canvas page when it says inactive right now?

AbbieRichey · 2022-08-21

The canvas website will not fully load. Nothing will show up, but what is on the file attached below. My mobile app works fine, but the website on my laptop will not work.

MaryVail · 2022-08-21

one child has graduated so i no longer need to see him in Canvas - how do i delete him so i only see the current active student?

SueAdams · 2022-08-21

upload syllabus

EthanMatthews · 2022-08-21

how do i take a picture of a signed document and post it to a class on canvas to my teacher, it is part of my homework assignment,

CarlLindblade · 2022-08-21

Good Morning. I am look for the 800- number for canvas support. Thanks Carl

FangWang · 2022-08-20

Hi, my course is starting but when I Open Canvas without any display, but it can be operated on the mobile phone, what should I do?

KamiyaHayden · 2022-08-20

hi, i logged into my student canvas and there is a blank screen on my laptop. How do I fix this issue and I also use a Chromebook OS .

Crystaala17 · 2022-08-20

Hi, How can Canvas work in philippines? I am from california and I have emergency travel coming up. 2 months ago, my friend said that canvas did not work on her laptop, but only on mobile phones. Can anyone help me with this? Thank you so much

TangierClarke · 2022-08-20

I am relatively new to Canvas and trying to emulate things I've done with Google Forms. Is It possible to force field formats using validations in Canvas?For example, in a quiz (which I am actually using as a signature form), I'd like a fill in the ...

PatrickT44 · 2022-08-20

Hello,I am a university student and we use Canvas quite a bit. We migrated to the platform and I want to ensure I have a profile that's rounded out.I tried adding a cell phone to my Canvas profile. Since my number is a Verizon number, it insists in a...

mark_schmidt · 2022-08-20

After assigning students to sections, their section designation does not appear in People view!?

KevinMullin · 2022-08-20

When teaching two or more sections of the same class, it seems very easy to get them mixed up in Canvas. While you can determine which class is which, by viewing the header at the top, often I'm scrolled down where the header isn't visible, and even ...

lgibson3 · 2022-08-20

At the beginning of a new school year, I bulk import parents into Canvas. I need to know which parents are already in Canvas. The only information in Canvas that matches the information we have on our parents is their email. When I run Canvas repo...

TabithaPhillips · 2022-08-20

It says to enter pairing number

YokoShimazaki-K · 2022-08-19

Hello, when I click on "Dashboard" on Canvas, the screen looks strange with just bunch of squares. What does this mean? I can't work on my courses nor syllabi uploading because none of these squares are clickable and there is no label on any of the...

ZoeLubitz1 · 2025-10-30

Sharing our findings from the recent “Course Progression for Modules” Early Adopter Program (EAP).

SamGarza1 · 2025-10-24

We are excited to announce that Differentiation Tags is now Generally Available! Over the past several months, Differentiation Tags has grown into a more powerful, flexible, and intuitive tool that is ready to be used at scale—thanks in large part to...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

Published: 10-24-2025