Community Help

chocho · 2022-01-05

I am a student. The semester started and every class is registered and posted. I can see the assignments in the calendar on the phone but not on the computer. The color of classes is grey and when I change the color of class, it doesn't be applied an...

amanda_walsh15 · 2022-01-05

I have successfully unconcluded a course, following these instructions - How do I unconclude a course in an account?, but no students, marks or submitted work came back. How do I retrieve this material please? Thank you!

dawsojm · 2022-01-05

is the message I receive when clicking on a "new" quiz that was imported from my sandbox. Classic quizzes are still functional. PLEASE help. Most of my content is created on NEW quizzes.

NancyBeardall · 2022-01-05

Hi. I have seen the guide about deleting files, however when I click on a file I do not have the option on the toolbar of a trashbin. I do not have a delete choice in the drop down box on the right either. I am an instructor. How can I delete files p...

jgierlich · 2022-01-05

Hello, in my Canvas course I added a link to the course navigation using the Redirect Tool. It links to a Google Form and students fill it out when they submit an assignment late. This way I know what grade I need to change. I wanted the form to open...

TEagle · 2022-01-05

I have a Canvas course with multiple sections with names in the format of [Course Name][Section Number]. The course name is the same for all sections.When I filter them in Speedgrader to grade a specific section the order they are in is totally rando...

NunoDuarte · 2022-01-05

I often copy assignments from one class to another and they end up in the "Imported Assignments" folder which was not a big deal at the beginning of the school year because I always had the assignments from "All Grading Periods" showing. But now I on...

mmcphail217 · 2022-01-05

Hello all, We are trying to set up Azure AD for authentication in Canvas. I've been reading that in order for us to use it, since it is a new provider, additional logins need to be created for our students and other users. I'm trying to test out a...

JolieAGreen · 2022-01-05

- The first thing that attracted me about the university was the family like community. - I am excited to learn and become an Auburn tiger. - I would feel more connected if we were on campus some.

ThomasDomas · 2022-01-05

Hi, I work in analytics for my institution. I currently have a script that downloads all student analysis reports through the Canvas API, but it throws an exception about every 5GB of data because a download url isn't always provided when requested. ...

SMB2319 · 2022-01-05

I'm sure this is posted somewhere and I'm unable to find it, so appreciate your patience in advance. I have surveys developed in google forms and qualtrics that I need to convert to Canvas quizzes using the "grid" question type, where similar questio...

linus_osterholm · 2022-01-05

We have several tachers experince problems direct sharing new quizzes. They cant see the qustions when exporting. When I do it as admin i does work. Do you have a work around? BW/ Linus Österholm

Alex911 · 2022-01-05

Is there meanwhile any way to download or print a rubric including grades and comments WITHOUT programming skills and workarounds (like taking tons of screenshots etc.)? Thanks

ERICKAANASTACIO · 2022-01-05

I am using an android phone. I cannot attend the conference in BBB because when I am clicking the microphone button it's not working and it is always error. I can enter the conference but I can't use the microphone and I can't hear anything. When I a...

millardk · 2022-01-04

I have a student who cannot submit annotation assignments. She is using Chrome, and after she annotates and hits submit, she gets an error that says TypeError: Cannot read properties of null (reading 'focus'). Then Canvas reloads the essay and delete...

VladimirZ · 2022-01-04

I’ve lost password to login https://sso.canvaslms.com/login/canvas My canvas email is k2150616@kingston.ac.uk I pressed the button "I forgot my password" and "Request the password" - but nothing has came to my email (it is written 30 minutes wait, bu...

LyndaElaine · 2022-01-04

How can I mass delete the email in box in Canvas? Trying to clean this out is very time consuming and I don't need any of these emails. Thanks, Lynda Elaine University of Nebraska LincolnInstructor and Grad Student.

MAYAPARRA · 2022-01-04

If I accidentally click the send individual message to each recipient and i only wanted to send it to one person does it send to everyone?

EvaGlover · 2022-01-04

dont know how to school work

CarlaD07 · 2022-01-04

We are struggling to find a good practice for students who move into the district during the year. When a new student is entered into our SIS and then auto-enrolled in all of their Canvas courses, the student is assigned all of the work that was pre...

julie_dana · 2022-01-04

Hi All, Hoping you can help. I have a front page with a bitmoji on it. Now when I make it the Homepage, it shows for seconds and then the entire page disappears. Not sure what is going on...any ideas? The same thing happens when I look at it in t...

jgosser · 2022-01-04

Is there a way to convert a standard canvas course to the elementary subject view?

d_anderson2 · 2022-01-04

Hi, It would be great if items were sorted by their description when importing them from another course under the Settings tab. Right now, there does not appear to be any logical order, which can make it difficult to find a particular item.

dibsj · 2022-01-04

Hi, I have the students view their results and on their end (student view) they do NOT see exactly which blank is wrong even AFTER I selected that students view their answers.

carol_rogers · 2022-01-03

I do not understand this message: "Importing the same course content more than once will overwrite any existing content in the course." Here is what I want to do: I imported QUIZ from Course 2021 into Course 2022. Then I edited it in Course 2022....

ttsdcmurray · 2022-01-03

I copied a course from last year that had a late penalty of 10% per day down to 60% policy. This year I chose not to use the policy, so I unchecked it. This morning, I had a concerned student approach me because he got notified (sometime Sunday nig...

jikolji · 2022-01-03

We have a year long course that has many different units in the course. There are more than 100 assignments/quizzes in the entire course. For our student management system we need them all in one course. We know we can limit access to parts of a c...

LindaChalich · 2022-01-03

I teach seniors to correctly format their cover letters and resumes in Word. I need to be able to SEE the formatting (light up the Hide/Show Formatting icon in Paragraph Menu) in order to grade the assignments. Can this capability be added? thank you...

DannySamuels · 2022-01-03

I have just set up recurring zoom meetings for my Arch 102 course. But I'm not finding where to invite my two teaching colleagues as alternate hosts.

HazelBuckley · 2022-01-03

I was doing great in my class, submitting my assignments looking forward to the last day of this semester, and enjoying my holiday with my family. When I checked my grade it was an F. I looked to see what happened and the last 7 assignments that I su...

AkosFarago · 2025-02-27

We’re launching another round of invitations to the closed beta group to gather feedback around automated captioning, rolling transcript, private student notes and a lot more—complete the form by March 5th!

SamGarza1 · 2025-02-24

A huge thank you to everyone who participated in our recent survey about Discussion Checkpoints! Your feedback is invaluable, and we're excited to share how it's shaping this feature. Based on your input, we're making some key improvements that will ...

teryn_odom · 2025-02-11

Tl;dr: Impact Admins now have granular adoption data on NQ and the ability to strategically place messaging inside of New Quizzes to support migration and deepen adoption!

TamasBalogh · 2025-01-30

We would like to gather your feedback on the Discussion Summary feature, which has been available as a feature preview since July 2024. This initial period has allowed some of you to experience and utilize the feature, and we've received valuable inp...

sgergely · 2025-01-28

We’re excited to announce updates to a new table in the Canvas namespace that will be available in your CD2/DAP Query API dataset starting February 10th. These changes enrich the dataset with additional context and expand the range of supported use c...

SamGarza1 · 2025-01-22

This morning, we gathered our product team to discuss your feedback on the recent Speedgrader changes that apply to all Discussions in the Discussion Checkpoints feature. We heard you loud and clear – the update disrupted your grading workflow, espec...

ArohiDesai · 2025-01-16

We’re working hard to release the modernized SpeedGrader as soon as possible, with a target of Q1 2025. While we are striving to meet this timeline, we are committed to delivering the release no later than early Q2 2025.

SamGarza1 · 2025-01-16

We're diving deep into the world of Peer Review within Canvas and we need your help!

sgergely · 2025-01-10

We’re releasing DAP CLI version 1.3.1 today to address an issue that affected PostgreSQL users following our recent DAP Query API update. Yesterday, we introduced multiple new enum values across several tables in the DAP Query API, which unfortunatel...

TamasBalogh · 2024-12-18

With the end of the year rapidly approaching, we want to share an update on the highly anticipated AI-powered Discussions and Inbox Translations. As part of our commitment to delivering high-quality, reliable, and scalable features, we will continue ...

ArohiDesai · 2024-12-17

We’re excited to announce new features in the Canvas LMS January Release. With the updates to the 2024 release schedule, we remain focused on ensuring that you are fully informed and equipped with the tools you need to succeed and support learners at...

BalazsSerenyi · 2024-12-17

New Quizzes can now be shared to Commons. Save time, collaborate effortlessly, and discover or share assessments internally and externally.

sgergely · 2024-12-16

We’re excited to announce updates to multiple tables and columns in the Canvas namespace with new enumerated values (enums) that will be available in your CD2/DAP Query API dataset starting January 9th. These changes enrich the dataset with additiona...

NinaOng · 2024-12-12

As we near the end of 2024 and look back upon the year… I’d like to share a deeper dive about our discovery process, how the R&D team creates new feature solutions.

ZoeLubitz1 · 2024-12-11

Block Editor will be available in Open Beta on December 16, 2024.

JuditTarnoy · 2024-12-10

Simplifying Learning: Improved Support for New Quizzes TLDR: Quizzes are key to learning, and we’ve made them easier to access and navigate in the Canvas Mobile apps. With improved support for New Quizzes, both learners and instructors can now enjoy ...

BalazsSerenyi · 2024-12-06

Hello, New Quizzes users! We're excited to share some recent improvements, inspired directly by you - our Canvas users! Many of these new features are ready to enjoy now, while some are planned for early 2025. Today's highlights focus on "delighter...

sgergely · 2024-11-29

We are excited to announce the release of DAP CLI & Lib 1.3.0, bringing new features, enhanced functionality, and critical updates based on your feedback. This update reinforces our commitment to improving developer tools and addressing the needs of ...

sgergely · 2024-11-25

Three new columns to be added to the assignments table: parent_assignment_id, type, has_sub_assignments. These changes will go live on December 9th, 2024.

SamGarza1 · 2024-11-25

We’re excited to introduce a new feature we're working on called Differentiation Tags, and we’d love your input to make it the best it can be!

ruthfoulkrod · 2024-11-21

What's next for Ideas and Themes

AlexisNast · 2024-11-20

We're excited to announce the Canvas Apps page will be going live to open beta on December 16th! This new feature is designed to streamline app integration and management for Canvas root admins. While still in development, this initial release, which...

SamGarza1 · 2024-11-15

The release date for the Discussion Checkpoints feature has been adjusted. Originally planned for November 16, the new release date for production is January 18, 2025. In the meantime, Discussion Checkpoints will still be accessible in the beta envir...

SamGarza1 · 2024-11-04

We’re making an important change to the rollout of Discussion Checkpoints based on your feedback. Instead of enabling Checkpoints as a default feature that is on for all users on November 16th, we will now release it as a Feature Option.

sgergely · 2024-11-04

Get ready to shape the future of Instructure’s data capabilities! We’re running an Instructure Data Questionnaire to gather your valuable insights for our 2025 roadmap, focusing on cloud adoption and analytics trends. Your feedback will guide our fea...

TamasBalogh · 2024-10-25

I’m excited to extend the End of Quarter Update practice - which might be familiar from New Quizzes Updates - to Discussions, ensuring you’re informed about recent improvements in the last 3 months and our upcoming objectives for the upcoming quarter...

SamGarza1 · 2024-10-24

We’re excited to share an update on the progress of Discussion Checkpoints! Before moving the feature into our beta environment, we had the privilege of working with four institutions that tested the functionality.

RaviKoll · 2024-10-24

We’re excited to share that SpeedGrader is getting a significant upgrade! These changes are designed to make your grading process even smoother, faster, and more reliable.

GergelyTar · 2024-10-24

With our October release, we're introducing some really exciting updates in Intelligent Insights.

teryn_odom · 2024-10-21

Tl;dr: Get excited! LTI Usage has two powerful new capabilities being released tomorrow! Read on for more details.

Canvas Deploy Notes (2025-03-12)