Community Help

slgerken · 2022-08-22

I use both the parent app (my son attends high school in the district I teach) and the teacher app. Yesterday, out of the blue, the parent app cleared and went back to the original page where you are to sign up. My son's info is no longer linked? ...

SandraBoozer · 2022-08-22

Not happening in my case. it is still there. Nothing has been touched on in that area.

ShannonFrisby · 2022-08-22

I am trying to download the app to my iPhone, however it cannot find the school, so I can not download it. I get a button that says "find my school", I type in University of Rio Grande. It does pop up the name of the school, but when i click on the s...

Bhushit · 2022-08-20

can't I login into the canvas from more than one devices, because when I do so it shoes the error that the username or password is incorrect. I request you to please resolve this issue.....or the people would search for a different website/software/a...

RaquelGorman · 2022-08-19

I downloaded Canvas Parent for the first time on my current phone and it is not loading. I get a white page with the blue canvas logo that spins, and never get to enter Canvas Parent. I tried troubleshooting this with the school district’s IT departm...

AngelicaCanales · 2022-08-19

I logged into canvas through an iPad & the images on the dashboard just continue to load.

MylesHarris1 · 2022-08-17

I cannot get into my canvas app. Each time I try it asks me what school I attend. I put that school in and then nothing happens. I have tried uninstalling and reinstalling the app 3 times now and it still has the same problem. I have also tried clear...

RyanElliott · 2022-08-16

As a parent observer, my Android app has issues displaying my student's grades. First, under "Courses", after I select the "Show Grades" option, all courses show "N/A" as the grade. I can see from the online portal that he has grades for each cours...

AmberLW27 · 2022-08-13

Hello! I'm having trouble logging into the canvas app on my phone. On my laptop or phone, when I go into the full website it's fine. But the app isn't recognizing my log in information. I've tried deleting and re downloading the app and asking for a ...

ScottyPham · 2022-08-02

Hello,I am a Student and was wondering if Canvas could implement an update for the calendar and allow a weekly view to be able to foresee upcoming assignments and exams/quizzes just how you are able to on the PC/Mac. It would definitely help so many ...

BevinGinder · 2022-07-30

I am a teacher developing a course. When I test the discussion questions in the student app there is not reply button... no way to reply to the discussion questions. On the browser, it is working fine. Is there a setting that I need to change?

RachelWinters · 2022-07-15

I have been trying to use the coding feature on canvas to create tabs, drop down buttons, etc. But I have been having an issue with these not showing up in the app, though they still show up for students in a browser. Is there a way to ensure that co...

SaliaSonie · 2022-07-09

Is there anyway that you guys can improve the mobile app, for it to open up properly? I did almost all of my school work on my phone with the Moodle app.

MissA1 · 2022-07-06

I'm using free version of canvas for me as a teacher and my students for months nowToday we all when open the apps the courses not showing and it says" No courses . It looks like you aren't enrolled in any course" I checked the App store and find tha...

roxasj · 2022-07-06

Hi,I need the up-to-date URL schemes for the Canvas Student app on iOS and Android. I saw this forum: https://community.canvaslms.com/t5/Canvas-Question-Forum/Canvas-Student-iOS-URL-Scheme-or-Universal-Link/td-p/182838 but the URL schemes didn't work...

Mayka1958 · 2022-07-04

Buenos días :Soy estudiante aún sigo necesitandosu ayuda para resolver un problema respecto a la conexión al curso ecografía en críticos con mi tlf.. móvil .que previamente tenía. No me reconoce la contraseña ,luego no puedo entrar. .Ustedes me la h...

tlp42 · 2022-07-01

I have graded student PDF submissions using Speedgrader on the Teacher App on my 3rd generation iPad Pro for 2+ years. I've always attached a rubric to these assignments, and until now the rubric has shown up. But now I cannot get it to appear in Spe...

Frigox · 2022-05-13

Llevo 4 días sin poder visualizar ningún video de clase que tenga la plataforma , pensé que tenia que ver con las actualizaciones de mi pc y lo actualice hasta mas no poder lo reinicie pero sigo con el mismo problema con lo cual he tenido que utiliza...

RMBuck · 2021-12-21

I use the canvas teacher app to grade papers on my ipad pro 12.9 (4th generation). As you can see from the screen shot below, there is no way to close the side bar, which makes it impossible to grade in portrait mode and only a bit easier to grade in...

drewb1988 · 2021-10-18

Any have any idea to disable the push notification received on mobile when the professor makes an annotation to your submission? I just spent the last hour listening to my phone go off as my professor annotated several parts of my paper. It was crazy...

dpesetsky · 2020-09-20

When grading in the Canvas Teacher app on the iPad, I can push the grades-comments-files pane out of the way in portrait view. But the minute I rotate the iPad to landscape, it becomes a pane taking up 1/3 of the screen — and I can't see any way to ...

Tee9080 · 2020-08-17

I have classes at two schools and am able to "Change User" on the mobile app but I wantedto know if I had that same option on a desktop and if so, how do I do that? I went through thesame prompts on the desktop but the "Change User" link is NOT there...

dtygel · 2020-08-02

Documentation about building canvas-android, in github, is not working.I've tried the steps described in the readme.md file:./gradle/gradlew -p apps :student:assembleDevDebugAnd then got the following result/error:> Configure project :============= M...

kkelly4 · 2020-03-25

Can the app be downloaded onto the an Amazon Fire tablet? Or is there another way they can do their work on this type of tablet?

alyson_lamanes · 2020-02-05

Hi there, I'm putting together a training course that relies on screen cast videos. When I upload the videos directly to Canvas, I've noticed that the default playback quality is 126 kbps. In order to see the detail in the screen cast videos, I need ...

yaelle_ortiz · 2019-08-28

how can i download the canvas student app on my macbook air?

mjennings · 2017-02-13

One of my faculty members is getting all of the app notifications twice and wondered if anyone else was noticing this. I checked her notification settings and didn't see anything I thought was out of the ordinary. Suggestion appreciated!

JuditTarnoy · 2025-05-28

Security and user experience can coexist in the enhanced mobile session handling. Learn more about how Canvas is now handling mobile sessions!

annalindsay · 2025-03-25

We recently participated in our first Customer Discovery Session of 2025 in Lakeland, Florida, where educators shared invaluable feedback on AI, accessibility, and user experience. Discover how their voices are shaping Canvas LMS.

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

JuditTarnoy · 2025-03-11

Is Your Content Ready for the Dark Side? Why Teachers Need to Think About Dark Mode

JuditTarnoy · 2024-12-10

Simplifying Learning: Improved Support for New Quizzes TLDR: Quizzes are key to learning, and we’ve made them easier to access and navigate in the Canvas Mobile apps. With improved support for New Quizzes, both learners and instructors can now enjoy ...

JuditTarnoy · 2024-10-23

We are looking for your help: Canvas Parent App notification is in our crosshair

JuditTarnoy · 2024-10-04

Canvas Parent App displays submission feedback and rubric

JuditTarnoy · 2024-04-18

In today's world, maintaining constant connectivity isn't assured. We are happy to share what we have considered and what we have achieved with Canvas offline mode support. The product manager of Canvas Mobile apps is sharing the latest updates.

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

jozsefdavid · 2023-12-04

I am pleased to inform you that the planned release has been successfully implemented. From version 7.0 and above, the Canvas Student application now includes the offline support feature. If the concept of mobile offline support seems unfamiliar, I r...

jozsefdavid · 2023-09-11

Enable learning no matter what Our mission as the creator of the Canvas LMS is to elevate success in learning. This is a goal we always insist on and we believe that enabling a convenient offline learning possibility is a great step towards this goal...

jpoulos · 2023-08-30

For Canvas and Apple customers in the United States, iWork files (.pages, .numbers, and .key) can be uploaded via Canvas apps on iOS or the web and they will now preview in Canvas’s DocViewer. This feature enhancement is live as of August 30, 2023.

jozsefdavid · 2023-05-05

At Instructure, we are always looking for ways to improve our Canvas mobile apps and make it more user-friendly. That's why we're excited to share that we are working on a new feature - Offline Support in the Canvas Student app! This feature will all...

jozsefdavid · 2023-05-05

We have created a short survey to gather insights from you guys and understand what you think, what capabilities you want to see in our app. Your feedback is crucial in determining what we prioritize in our research and development pipeline.

jozsefdavid · 2023-02-08

We see that the ratio of the devices running iOS 14 is relatively low (2.3%) and decreasing, therefore we decided to introduce changes regarding the minimum supported iOS version. The highest app versions which run on devices with iOS 14 are the foll...

jozsefdavid · 2022-07-04

I hope this post will make many of you happy. Well, more accurately not the post itself, but the feature which we are releasing for the Android and iOS Canvas applications. There were tons of incoming requests asking us to let the users decide betwee...

jozsefdavid · 2022-04-07

The Canvas mobile applications just like any other application (even web pages in the web browser) store data on the local device for various reasons. Mostly for performance and speed benefits, but even distance learning considerations can play a rol...

jozsefdavid · 2022-02-03

When you open the Canvas mobile apps, they keep you logged in, even if you put the app to the background or close it completely. This behavior adds convenience for the users and is typically what we expect from a mobile application in 2022. But many ...

jozsefdavid · 2022-01-28

Course description text is cut off the home screen when dynamic text is enabled. (Impact on user: Users may not be able to see the text that describes the course where they are enrolled. This could be confusing for users with neurological or intellec...

jpoulos · 2022-01-13

New user management tools allow for more control over individual account access for web and mobile.

jozsefdavid · 2021-12-14

This is the second part of my thoughts regarding student annotations in the mobile apps.

jozsefdavid · 2021-09-30

So, even if it is not obviously visible from the UI, the “traditional” annotations and the “Student Annotation Submission” annotations use different technological approaches under the hood and that should be considered/implemented in the Student App ...

jozsefdavid · 2021-07-06

Approximately 80 million people live with some type of disability in the European Union. That is already a huge number. These people would like to use the same tools and equipment that we all do. They matter, not only because 80 million people is a h...

jozsefdavid · 2021-06-02

It's quite important nowadays to be effective. That is true in Canvas Mobile apps too. The idea is to have a "start here" list of items that collects the most important, the most popular features to have them always at hand, so we save time by elimin...

jozsefdavid · 2021-04-22

We have run a couple of user interviews recently. We wanted to know how the K-5 teachers utilize the technology and the possibilities of Canvas. I am acting as the product manager of the Canvas Mobile Apps, and not surprisingly I am mostly interested...

jozsefdavid · 2021-02-03

Effective 1 March 2021, we will no longer enable http traffic for any authentication providers in all Canvas mobile apps. This update means we’ll only allow communication over https protocol.

peytoncraighill · 2020-02-20

Canvas Parent 3.1 beta for Android and iOS - incoming!

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Teacher Android App r...

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Student Android app r...

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 06-12-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 06-12-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 06-12-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 06-12-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Parent Android app re...

Published: 06-12-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Teacher Android App r...

Published: 06-12-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Student Android app r...

Published: 06-12-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 06-12-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 05-08-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Student Android app r...

Published: 05-08-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Teacher Android App r...

Published: 05-08-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Parent Android app re...

Published: 04-08-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Student Android app r...

Published: 04-08-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Teacher Android App r...

Published: 04-08-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Parent Android app re...

Published: 04-04-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 04-04-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 04-04-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 03-11-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Parent Android app re...

Published: 03-11-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Student Android app r...

Published: 03-11-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Teacher Android App r...

Published: 03-10-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 03-10-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 03-10-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 02-14-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Teacher Android App r...

Published: 02-14-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Student Android app r...

Published: 02-14-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Parent Android app re...

You're signed out

Canvas Mobile

Learn.

Contribute.

Discover.

Canvas Mobile Recent Activity

Canvas Mobile Product Blog

Canvas Mobile Release Notes

Related Content

Desktop browsers

Mobile browsers

Canvas Mobile apps

Community Help

View our top guides and resources: