Community Help

chenglu · 2020-11-21

Dear Canvas team: I was wondering if the team could upload or provide the general APK version for Canvas Student in the Play Store, not the App Bundled version? Thanks!

jashlock · 2020-10-19

Is anyone having problems with the quality of annotations written with a stylus being saved as low resolution or poor quality? When I create the annotations, they follow my handwriting, but if I go back and view a previously graded exam, the annotati...

JaylordJaysus · 2020-10-14

Hi. I am using my mobile device while taking an exam and I decided to play music. After finishing the exam, I have been wondering if receiving a messenger chat while taking the quiz/exam will be flagged as leaving the browser or cheating. Also, does ...

apd508 · 2020-09-25

Since updating to version 6.9.2 any images that my son’s teacher had loaded in the Canvas courses that’s he had for his kindergarten program are no longer visible. All that he can now see is the image file name and a box where the image is supposed t...

dpesetsky · 2020-09-20

When grading in the Canvas Teacher app on the iPad, I can push the grades-comments-files pane out of the way in portrait view. But the minute I rotate the iPad to landscape, it becomes a pane taking up 1/3 of the screen — and I can't see any way to ...

blueman480 · 2020-09-15

I installed the Canvas Parent app (Android) a few days ago to link to my student's new Canvas account, and noticed right away that I wasn’t able to open the calendar in the app due to an error ("There was an error loading your student's calendar"). ...

Tee9080 · 2020-08-17

I have classes at two schools and am able to "Change User" on the mobile app but I wantedto know if I had that same option on a desktop and if so, how do I do that? I went through thesame prompts on the desktop but the "Change User" link is NOT there...

basma_a · 2020-08-04

Hello. I am a parent and already have an account set up. As I'm getting ready for the school year, I am wondering why I don't have the Observing tab under Accounts in my account so I can pair up with my son's account. Please advise. These are the onl...

dtygel · 2020-08-02

Documentation about building canvas-android, in github, is not working.I've tried the steps described in the readme.md file:./gradle/gradlew -p apps :student:assembleDevDebugAnd then got the following result/error:> Configure project :============= M...

kkelly4 · 2020-03-25

Can the app be downloaded onto the an Amazon Fire tablet? Or is there another way they can do their work on this type of tablet?

klemons · 2020-03-18

HI All, When I use SpeedGrade in the Canvas App on my iPad, the annotations (being able to write directly on the submitted file) work pretty seamlessly. But when I try to use the Canvas Browser window and use Speed Grader and a Drawing pad, the anno...

peter10 · 2020-02-19

Are there any very simple examples of a student overview orientation guide on how to use canvas. We are a small training organisation and don't need anything overly complicated. Also any guidelines on the best way for use to set up our orientation.In...

alyson_lamanes · 2020-02-05

Hi there, I'm putting together a training course that relies on screen cast videos. When I upload the videos directly to Canvas, I've noticed that the default playback quality is 126 kbps. In order to see the detail in the screen cast videos, I need ...

JBuckner · 2020-01-21

Any thoughts as to why the "Grade Slider" would not be showing for a teacher in the grading section of the teacher app? .

yaelle_ortiz · 2019-08-28

how can i download the canvas student app on my macbook air?

davidbohn · 2019-05-07

How do i send links from my discussion posts to my student that will open directly in the canvas student app? When i send the url in a text or email it opens in a browser when my students click the link on their smart devices.

bcharous · 2018-08-06

I plan to have my students submit handwritten work using the Canvas Student App. When testing the app, I opened an assignment, and then took a picture of a the assignment using the submit/turn in tabs on the student app. When I looked at the submis...

mjennings · 2017-02-13

One of my faculty members is getting all of the app notifications twice and wondered if anyone else was noticing this. I checked her notification settings and didn't see anything I thought was out of the ordinary. Suggestion appreciated!

JuditTarnoy · 2024-10-04

Canvas Parent App displays submission feedback and rubric

JuditTarnoy · 2024-04-18

In today's world, maintaining constant connectivity isn't assured. We are happy to share what we have considered and what we have achieved with Canvas offline mode support. The product manager of Canvas Mobile apps is sharing the latest updates.

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

jozsefdavid · 2023-12-04

I am pleased to inform you that the planned release has been successfully implemented. From version 7.0 and above, the Canvas Student application now includes the offline support feature. If the concept of mobile offline support seems unfamiliar, I r...

jozsefdavid · 2023-09-11

Enable learning no matter what Our mission as the creator of the Canvas LMS is to elevate success in learning. This is a goal we always insist on and we believe that enabling a convenient offline learning possibility is a great step towards this goal...

jpoulos · 2023-08-30

For Canvas and Apple customers in the United States, iWork files (.pages, .numbers, and .key) can be uploaded via Canvas apps on iOS or the web and they will now preview in Canvas’s DocViewer. This feature enhancement is live as of August 30, 2023.

jozsefdavid · 2023-05-05

At Instructure, we are always looking for ways to improve our Canvas mobile apps and make it more user-friendly. That's why we're excited to share that we are working on a new feature - Offline Support in the Canvas Student app! This feature will all...

jozsefdavid · 2023-05-05

We have created a short survey to gather insights from you guys and understand what you think, what capabilities you want to see in our app. Your feedback is crucial in determining what we prioritize in our research and development pipeline.

jozsefdavid · 2023-02-08

We see that the ratio of the devices running iOS 14 is relatively low (2.3%) and decreasing, therefore we decided to introduce changes regarding the minimum supported iOS version. The highest app versions which run on devices with iOS 14 are the foll...

jozsefdavid · 2022-07-04

I hope this post will make many of you happy. Well, more accurately not the post itself, but the feature which we are releasing for the Android and iOS Canvas applications. There were tons of incoming requests asking us to let the users decide betwee...

jozsefdavid · 2022-04-07

The Canvas mobile applications just like any other application (even web pages in the web browser) store data on the local device for various reasons. Mostly for performance and speed benefits, but even distance learning considerations can play a rol...

jozsefdavid · 2022-02-03

When you open the Canvas mobile apps, they keep you logged in, even if you put the app to the background or close it completely. This behavior adds convenience for the users and is typically what we expect from a mobile application in 2022. But many ...

jozsefdavid · 2022-01-28

Course description text is cut off the home screen when dynamic text is enabled. (Impact on user: Users may not be able to see the text that describes the course where they are enrolled. This could be confusing for users with neurological or intellec...

jpoulos · 2022-01-13

New user management tools allow for more control over individual account access for web and mobile.

jozsefdavid · 2021-12-14

This is the second part of my thoughts regarding student annotations in the mobile apps.

jozsefdavid · 2021-09-30

So, even if it is not obviously visible from the UI, the “traditional” annotations and the “Student Annotation Submission” annotations use different technological approaches under the hood and that should be considered/implemented in the Student App ...

jozsefdavid · 2021-07-06

Approximately 80 million people live with some type of disability in the European Union. That is already a huge number. These people would like to use the same tools and equipment that we all do. They matter, not only because 80 million people is a h...

jozsefdavid · 2021-06-02

It's quite important nowadays to be effective. That is true in Canvas Mobile apps too. The idea is to have a "start here" list of items that collects the most important, the most popular features to have them always at hand, so we save time by elimin...

jozsefdavid · 2021-04-22

We have run a couple of user interviews recently. We wanted to know how the K-5 teachers utilize the technology and the possibilities of Canvas. I am acting as the product manager of the Canvas Mobile Apps, and not surprisingly I am mostly interested...

jozsefdavid · 2021-02-03

Effective 1 March 2021, we will no longer enable http traffic for any authentication providers in all Canvas mobile apps. This update means we’ll only allow communication over https protocol.

peytoncraighill · 2020-05-14

Everything’s green and the driveway is covered in sidewalk chalk and life is totally normal, so that means it’s time for a mobile update!

peytoncraighill · 2020-02-20

Canvas Parent 3.1 beta for Android and iOS - incoming!

peytoncraighill · 2020-02-14

We’re at nine million monthly active users of the Canvas mobile apps, which is many millions more than when I last posted about Instructure’s approach to mobile. If you’re new to Canvas, or if you’re curious about how and why we do the things we do, ...

peytoncraighill · 2019-12-05

All about Canvas Parent 3.0 iOS Beta.

peytoncraighill · 2019-11-18

We’re waffling between snow and sunshine in Utah and my discolored pumpkins are shriveled and leaking, so that means it’s time for a fall update! Here’s what the mobile teams are working on.

peytoncraighill · 2019-07-26

Hope summer is going well for you! After the second-rainiest spring on record, the atmosphere over Utah burned away and now we're all walking around in climate-controlled space suits and eating sand. Here’s what the mobile teams are working on.

peytoncraighill · 2019-04-22

Here's some stuff that's worth writing home about!

peytoncraighill · 2018-10-22

It’s about time we published an update from the Canvas mobile teams, don’t you think?

peytoncraighill · 2018-07-30

If you're looking for printer-friendly how-to guides for parents who are self-registering for Canvas, here's what we've come up with.

peytoncraighill · 2018-07-19

Instructure's mobile strategy usually ends up outlined in a couple of InstructureCon presentations, but if you’re new to Canvas, or if you haven’t made it to InstructureCon, or if you just want to know more about our mobile strategy, here’s a brief s...

Published: 09-05-2024

In Canvas Student 7.8, the Inbox has new functionality and an updated user interface. Additionally, Ungraded Quizzes and Surveys display in the ToDo list. Canvas iOS app version updates are distributed in a phased rollout, which distributes the updat...

Published: 09-05-2024

In Canvas Parent 3.13, observers can view submission content and assignment feedback in the Assignment Details page. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic u...

Published: 09-05-2024

In Canvas Teacher 1.29, the Inbox has new functionality and an updated user interface. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The feature...

Published: 09-05-2024

In Canvas Parent 3.11, observers can view assignment submission content and feedback in the Assignment Details page. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The feat...

Published: 08-06-2024

In Canvas Teacher 1.28, Irish and Hindi language localizations are added. On the People page, pronouns display with user names when available. When the Syllabus page is empty in a course, a panda image and No Syllabus text appear as a placeholder. T...

Published: 08-06-2024

In Canvas Parent 3.12, Irish and Hindi language localizations are added. Additionally, the minimum supported iOS version is increased to iOS 16. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all u...

Published: 08-06-2024

In Canvas Student 7.7, Irish language localization is added. On the People page, pronouns display with user names when available. When the Syllabus page is empty in a course, a panda image and No Syllabus text appear as a placeholder. In the Calendar...

Published: 07-15-2024

In Canvas Teacher 1.32, accessibility improvements are made to the Calendar. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately ...

Published: 07-15-2024

In Canvas Student 7.5, accessibility improvements are made to the Calendar. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately b...

Published: 07-08-2024

In Canvas Student 7.6, Hindi language localization is added. On the Assignment Details and Grades pages, a Graded pill displays once the submission has been graded. When creating a new To Do item, the details page is redesigned. Offline Mode supports...

Published: 06-18-2024

In Canvas Teacher 1.31, the Calendar feature is available for instructors. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be...

Published: 06-11-2024

In Canvas Student 7.4, the calendar has color updates, the first day of the week syncs with web settings and students can add, edit and delete calendar events. Additionally, when inserting a link in the Rich Content Editor, the text field is no longe...

Published: 06-11-2024

In Canvas Teacher 1.27.0, Video media, including Canvas Studio media, can be played in full-screen or in picture-in-picture mode on iOS 17. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users...

Published: 06-11-2024

In Canvas Parent 3.11, embedded media, including Canvas Studio media, can be played in full-screen or in picture-in-picture mode on iOS 17. Additionally, updates have been made to the Calendar filter and interface. Canvas iOS app version updates are ...

Published: 06-11-2024

In Canvas Student 7.5.1, Video media, including Canvas Studio media, can be played in full-screen or in picture-in-picture mode on iOS 17. The calendar has various user interface updates. Additionally, Offline mode includes the availability of Announ...

Published: 05-17-2024

In Canvas Parent 3.10, in the User Menu, a Mastery Connect Link is available. Additionally, all submission types display the Missing tag and the Grades page interface page is updated. Canvas iOS app version updates are distributed in a phased rollout...

Published: 05-17-2024

In Canvas Student 7.4, the Missing tag displays for every type of assignment submission. In offline mode, images are accessible. Furthermore, the Canvas Student app has improved the display of large images. Canvas iOS app version updates are distribu...

Published: 05-17-2024

In Canvas Teacher 1.26, anonymous assignments submissions and anonymous ungraded survey submissions display as a numbered list of students. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users ...

Published: 05-13-2024

In Canvas Parent 3.10, the late submission deduction display is improved and the Course grade display is updated. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The feature...

Published: 05-13-2024

In Canvas Student 7.3, attachments are available in Announcements and Discussions when using Offline Mode. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in th...

Published: 04-10-2024

In Canvas Student 7.3, anonymous discussions are supported, a Mastery Connect link is available in the User menu and large text is supported in Assignment Details. Canvas iOS app version updates are distributed in a phased rollout, which distributes ...

Published: 04-10-2024

In Canvas Teacher 1.25, anonymous discussions are supported and comments are hidden for students on discussions with availability dates. Additionally, teachers can bulk publish all modules and individual module items and a Mastery Connect link is ava...

Published: 03-26-2024

In Canvas Teacher 1.29, instructors can publish or unpublish modules and module items. Additionally, push notification options are updated. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all us...

Published: 03-19-2024

In Canvas Student 7.2, reminder notifications for assignments and quizzes are available and push notification categories are updated. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users ov...

Published: 03-14-2024

In Canvas Student 7.2, students can set assignments and quiz reminders. Additionally, on the Grades page students can view their total grade based on graded assignments only and the interface is updated. Canvas iOS app version updates are distributed...

Published: 02-09-2024

In Canvas Android 1.28, next and previous buttons are added to module items. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately ...

Published: 02-05-2024

In Canvas Teacher iOS 1.24, Assignment Enhancements and Discussion and Announcement Redesign interfaces are supported. Additionally, instructors can rearrange course cards in the Dashboard. Canvas iOS app version updates are distributed in a phased r...

Published: 02-05-2024

In Canvas Student iOS 7.1, Assignment Enhancements and Discussion and Announcement Redesign interfaces are supported. Additionally, students can rearrange course cards in the Dashboard. Canvas iOS app version updates are distributed in a phased rollo...

Published: 01-31-2024

In Canvas Student 7.1, students can reorder course cards on the Dashboard. Additionally, the late penalty label color is updated in Assignment Details. Canvas Android app version updates are distributed in a phased rollout, which distributes the upda...

Published: 11-29-2023

In Canvas Teacher 1.27, Discussion and Announcement Redesign is supported. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be...

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