Community Help

RMBuck · 2021-12-21

I use the canvas teacher app to grade papers on my ipad pro 12.9 (4th generation). As you can see from the screen shot below, there is no way to close the side bar, which makes it impossible to grade in portrait mode and only a bit easier to grade in...

JORGEMONROY · 2021-12-14

Can you take attendance in class view on a tablet or cellphone? Your tutorial seems to be geared only on pc use, and there are many features not present on the mobile app, like this one.

fbidwell · 2021-12-02

What is the current status of the accuracy of "Page Views" for a student who has accessed Canvas via the mobile app? I'm talking about the "page views csv" you can download from a user's profile. I know that in the past there were problems with accur...

mlehman1 · 2021-11-23

When I make annotations while grading using my Apple Pencil in the Canvas Teacher app on iPad, the annotations initially appear to be recorded correctly. However, when I complete grading, the ends of most of the annotations disappears (so the last fe...

bludlow · 2021-11-18

Our 1st term has closed in Canvas. I expected that assignments from first term that were missing would no longer appear as missing items on the student's schedule view. However, those assignments still appear as missing. For the purpose of keeping ...

ahosmer · 2021-11-16

We have added customized JS to create another button in the global navigation. It works correctly in a desktop web browser, but not in a mobile device web browser. The Theme Editor supports mobile JS files, but it is only applied to the Canvas iOS or...

schjen · 2021-11-15

Hello! I am trying to use the Canvas Student iPad App in the latest version with a Google Slides Presentation that is embedded on the page with hyperlinks. The embedded Slide works perfectly. However, the hyperlinks in the Slide are not clickable in ...

HoWangLee · 2021-11-08

It begins at a sudden. I need to login to canvas by entering my school name and account again everyday and it does not save my record. I am using android system and why is that? Does any one know about it?

fagskolenitroms · 2021-11-04

A student has reported a case - Canvas Student app v 6.14.1When I tap on this symbol "v", next to the name of the month, the display alternates between month and week.The month still shows November, but the date moves to the right.Wednesday the 3rd o...

AjamuDC · 2021-11-03

Hello, Unfortunately, when I attempt to log into the Canvas Parent app on my Android phone, the keyboard is not showing up on the login screen and I am not able to login. I recently changed phones and had to reinstall the application, so I am using t...

adjustified · 2021-11-02

Hi! I am trying to access video content for my modules and all that shows up is a grey box. This is on an iPad and iPhone.

SarahBadawi · 2021-10-27

Hello. I cannot annotate on the Ipad within Canvas but can do so on Iphone but the icons look different. Has anyone encountered this? I can use the touchscreen outside of the document i need to mark up but not inside. thank you!

pyyu · 2021-10-27

The images (PNG) cannot be shown when students login Canvas with an ipad using web based login. But when they use Canvas App, they can view the images. Why? Do you encounter the same problem?

willmoin · 2021-10-21

Hi, not really a question... Just to share a resource we developed at our uni outlinining a workflow that our lecturers found for providing feedback and grading assignments using the Canvas Teacher app. https://www.youtube.com/watch?v=NYnJfQ1fVL0 htt...

drewb1988 · 2021-10-18

Any have any idea to disable the push notification received on mobile when the professor makes an annotation to your submission? I just spent the last hour listening to my phone go off as my professor annotated several parts of my paper. It was crazy...

stanlts · 2021-10-08

The Canvas iOS app does not display the "Mark as done" button at the bottom of pages when the instructor sets up the module with this requirement. Students are then unable to progress through the module. It is there in android, it is there in Chrome...

MaureenYoung · 2021-10-04

When opening a PDF from the Student app, the handle to move the annotation toolbar is hidden by the navigation buttons at the bottom of the screen. It is very tricky to try to grab the toolbar to move it. Is anyone else experiencing this? Canvas App...

ssippel · 2021-09-30

The highlighter tool does not work on the iPad using Canvas Teacher App, Assignments for grading. All of other tools (pen, eraser, sheaves, etc.) work, except for the highlighter. I have the latest version of the Canvas Teacher app loaded on my new...

AlexanderPope · 2021-09-29

This semester I've had consistent problems with assignment comments in Canvas for iPad (teacher). I can usually post one comment, then lose the ability to post additional comments or interact with the sidebar in any meaningful way. This pertains to g...

tszyman · 2021-09-28

My Apple Pencil stopped showing up in my annotations bar. I've restarted my iPad, relaunched Canvas, and tested Apple Pencil in other apps. What should I try next?

tvanlaningham · 2021-09-26

While grading on my tablet, I occasionally need to remove a late penalty that is automatically applied to a student's submission. Sadly, the only place to do that appears to be in the gradebook on the full desktop browser version of Canvas (not in th...

bbennett2 · 2021-09-24

I came across a similar post on accessibility that didn't have any help. We're using the same tools (Snap & Read, CoWriter), but I'm interested in accessibility within the iOS settings. For example, using Canvas in Safari mobile, word or sentence hig...

cameron_redsell · 2021-09-23

Is there any chance annotations on anonymous peer evaluations will be available in the future? I think it's really valuable for me, the professor, to also give feedback on Peer evaluated assignments. I really enjoy the iPad app assignment annotations...

moigon · 2021-09-22

I have students who submitted assignments that are annotated pdfs. The students submitted via the Student app on iPad and iPhone. They can see that the annotations are there in the assignment (screen recordings of the Student app were shown as proof)...

12312 · 2021-09-16

Hi How can I have all of my classes, both Institut and PathwayConnect shown on my Canvas app? I can only display one at a time. When I go to Edith Dashboard it only shows me my Institut Class. Thanks

NSY · 2021-09-14

Hello Everyone!I am having a hard time figuring out how to grade assignments on the Canvas Teacher App that are classified as an On Paper, and/or No Submissions. Does anyone know of how we are able to do this?

cmarks1 · 2021-09-10

I have a student who is using a IOS mobile device. The student states that they cannot view a discussion post thread after it has closed. Has anyone come across this? Is the student missing something that they should be doing?

ElisQose1 · 2021-09-10

I have been using Canvas for years now and I find the Teacher app extremely helpful for grading. I can annotate with my pencil on my iPad and it saves me a lot of time. Recently I started using the free version since the new students have not been ab...

TobyCampbell · 2021-09-09

Is there a way to turn on push notifications for assignments that are due on the day? As a student it can be hard to remember every assignment that is due on that day, and being able to be notified of assignments that need to be submitted that day wo...

DeletedUser · 2021-01-25

I'm not sure its a bug, but all the my courses are missing the apps says I'm not enrolled to any courses. On my laptop I see my courses perfectly fine just not on mobile, I am on the right account as well. Then one of my classmates had the same issue...

JuditTarnoy · 2024-10-04

Canvas Parent App displays submission feedback and rubric

JuditTarnoy · 2024-04-18

In today's world, maintaining constant connectivity isn't assured. We are happy to share what we have considered and what we have achieved with Canvas offline mode support. The product manager of Canvas Mobile apps is sharing the latest updates.

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

jozsefdavid · 2023-12-04

I am pleased to inform you that the planned release has been successfully implemented. From version 7.0 and above, the Canvas Student application now includes the offline support feature. If the concept of mobile offline support seems unfamiliar, I r...

jozsefdavid · 2023-09-11

Enable learning no matter what Our mission as the creator of the Canvas LMS is to elevate success in learning. This is a goal we always insist on and we believe that enabling a convenient offline learning possibility is a great step towards this goal...

jpoulos · 2023-08-30

For Canvas and Apple customers in the United States, iWork files (.pages, .numbers, and .key) can be uploaded via Canvas apps on iOS or the web and they will now preview in Canvas’s DocViewer. This feature enhancement is live as of August 30, 2023.

jozsefdavid · 2023-05-05

At Instructure, we are always looking for ways to improve our Canvas mobile apps and make it more user-friendly. That's why we're excited to share that we are working on a new feature - Offline Support in the Canvas Student app! This feature will all...

jozsefdavid · 2023-05-05

We have created a short survey to gather insights from you guys and understand what you think, what capabilities you want to see in our app. Your feedback is crucial in determining what we prioritize in our research and development pipeline.

jozsefdavid · 2023-02-08

We see that the ratio of the devices running iOS 14 is relatively low (2.3%) and decreasing, therefore we decided to introduce changes regarding the minimum supported iOS version. The highest app versions which run on devices with iOS 14 are the foll...

jozsefdavid · 2022-07-04

I hope this post will make many of you happy. Well, more accurately not the post itself, but the feature which we are releasing for the Android and iOS Canvas applications. There were tons of incoming requests asking us to let the users decide betwee...

jozsefdavid · 2022-04-07

The Canvas mobile applications just like any other application (even web pages in the web browser) store data on the local device for various reasons. Mostly for performance and speed benefits, but even distance learning considerations can play a rol...

jozsefdavid · 2022-02-03

When you open the Canvas mobile apps, they keep you logged in, even if you put the app to the background or close it completely. This behavior adds convenience for the users and is typically what we expect from a mobile application in 2022. But many ...

jozsefdavid · 2022-01-28

Course description text is cut off the home screen when dynamic text is enabled. (Impact on user: Users may not be able to see the text that describes the course where they are enrolled. This could be confusing for users with neurological or intellec...

jpoulos · 2022-01-13

New user management tools allow for more control over individual account access for web and mobile.

jozsefdavid · 2021-12-14

This is the second part of my thoughts regarding student annotations in the mobile apps.

jozsefdavid · 2021-09-30

So, even if it is not obviously visible from the UI, the “traditional” annotations and the “Student Annotation Submission” annotations use different technological approaches under the hood and that should be considered/implemented in the Student App ...

jozsefdavid · 2021-07-06

Approximately 80 million people live with some type of disability in the European Union. That is already a huge number. These people would like to use the same tools and equipment that we all do. They matter, not only because 80 million people is a h...

jozsefdavid · 2021-06-02

It's quite important nowadays to be effective. That is true in Canvas Mobile apps too. The idea is to have a "start here" list of items that collects the most important, the most popular features to have them always at hand, so we save time by elimin...

jozsefdavid · 2021-04-22

We have run a couple of user interviews recently. We wanted to know how the K-5 teachers utilize the technology and the possibilities of Canvas. I am acting as the product manager of the Canvas Mobile Apps, and not surprisingly I am mostly interested...

jozsefdavid · 2021-02-03

Effective 1 March 2021, we will no longer enable http traffic for any authentication providers in all Canvas mobile apps. This update means we’ll only allow communication over https protocol.

peytoncraighill · 2020-05-14

Everything’s green and the driveway is covered in sidewalk chalk and life is totally normal, so that means it’s time for a mobile update!

peytoncraighill · 2020-02-20

Canvas Parent 3.1 beta for Android and iOS - incoming!

peytoncraighill · 2020-02-14

We’re at nine million monthly active users of the Canvas mobile apps, which is many millions more than when I last posted about Instructure’s approach to mobile. If you’re new to Canvas, or if you’re curious about how and why we do the things we do, ...

peytoncraighill · 2019-12-05

All about Canvas Parent 3.0 iOS Beta.

peytoncraighill · 2019-11-18

We’re waffling between snow and sunshine in Utah and my discolored pumpkins are shriveled and leaking, so that means it’s time for a fall update! Here’s what the mobile teams are working on.

peytoncraighill · 2019-07-26

Hope summer is going well for you! After the second-rainiest spring on record, the atmosphere over Utah burned away and now we're all walking around in climate-controlled space suits and eating sand. Here’s what the mobile teams are working on.

peytoncraighill · 2019-04-22

Here's some stuff that's worth writing home about!

peytoncraighill · 2018-10-22

It’s about time we published an update from the Canvas mobile teams, don’t you think?

peytoncraighill · 2018-07-30

If you're looking for printer-friendly how-to guides for parents who are self-registering for Canvas, here's what we've come up with.

peytoncraighill · 2018-07-19

Instructure's mobile strategy usually ends up outlined in a couple of InstructureCon presentations, but if you’re new to Canvas, or if you haven’t made it to InstructureCon, or if you just want to know more about our mobile strategy, here’s a brief s...

Published: 09-05-2024

In Canvas Student 7.8, the Inbox has new functionality and an updated user interface. Additionally, Ungraded Quizzes and Surveys display in the ToDo list. Canvas iOS app version updates are distributed in a phased rollout, which distributes the updat...

Published: 09-05-2024

In Canvas Parent 3.13, observers can view submission content and assignment feedback in the Assignment Details page. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic u...

Published: 09-05-2024

In Canvas Teacher 1.29, the Inbox has new functionality and an updated user interface. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The feature...

Published: 09-05-2024

In Canvas Parent 3.11, observers can view assignment submission content and feedback in the Assignment Details page. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The feat...

Published: 08-06-2024

In Canvas Teacher 1.28, Irish and Hindi language localizations are added. On the People page, pronouns display with user names when available. When the Syllabus page is empty in a course, a panda image and No Syllabus text appear as a placeholder. T...

Published: 08-06-2024

In Canvas Parent 3.12, Irish and Hindi language localizations are added. Additionally, the minimum supported iOS version is increased to iOS 16. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all u...

Published: 08-06-2024

In Canvas Student 7.7, Irish language localization is added. On the People page, pronouns display with user names when available. When the Syllabus page is empty in a course, a panda image and No Syllabus text appear as a placeholder. In the Calendar...

Published: 07-15-2024

In Canvas Teacher 1.32, accessibility improvements are made to the Calendar. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately ...

Published: 07-15-2024

In Canvas Student 7.5, accessibility improvements are made to the Calendar. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately b...

Published: 07-08-2024

In Canvas Student 7.6, Hindi language localization is added. On the Assignment Details and Grades pages, a Graded pill displays once the submission has been graded. When creating a new To Do item, the details page is redesigned. Offline Mode supports...

Published: 06-18-2024

In Canvas Teacher 1.31, the Calendar feature is available for instructors. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be...

Published: 06-11-2024

In Canvas Student 7.4, the calendar has color updates, the first day of the week syncs with web settings and students can add, edit and delete calendar events. Additionally, when inserting a link in the Rich Content Editor, the text field is no longe...

Published: 06-11-2024

In Canvas Teacher 1.27.0, Video media, including Canvas Studio media, can be played in full-screen or in picture-in-picture mode on iOS 17. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users...

Published: 06-11-2024

In Canvas Parent 3.11, embedded media, including Canvas Studio media, can be played in full-screen or in picture-in-picture mode on iOS 17. Additionally, updates have been made to the Calendar filter and interface. Canvas iOS app version updates are ...

Published: 06-11-2024

In Canvas Student 7.5.1, Video media, including Canvas Studio media, can be played in full-screen or in picture-in-picture mode on iOS 17. The calendar has various user interface updates. Additionally, Offline mode includes the availability of Announ...

Published: 05-17-2024

In Canvas Parent 3.10, in the User Menu, a Mastery Connect Link is available. Additionally, all submission types display the Missing tag and the Grades page interface page is updated. Canvas iOS app version updates are distributed in a phased rollout...

Published: 05-17-2024

In Canvas Student 7.4, the Missing tag displays for every type of assignment submission. In offline mode, images are accessible. Furthermore, the Canvas Student app has improved the display of large images. Canvas iOS app version updates are distribu...

Published: 05-17-2024

In Canvas Teacher 1.26, anonymous assignments submissions and anonymous ungraded survey submissions display as a numbered list of students. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users ...

Published: 05-13-2024

In Canvas Parent 3.10, the late submission deduction display is improved and the Course grade display is updated. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The feature...

Published: 05-13-2024

In Canvas Student 7.3, attachments are available in Announcements and Discussions when using Offline Mode. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in th...

Published: 04-10-2024

In Canvas Student 7.3, anonymous discussions are supported, a Mastery Connect link is available in the User menu and large text is supported in Assignment Details. Canvas iOS app version updates are distributed in a phased rollout, which distributes ...

Published: 04-10-2024

In Canvas Teacher 1.25, anonymous discussions are supported and comments are hidden for students on discussions with availability dates. Additionally, teachers can bulk publish all modules and individual module items and a Mastery Connect link is ava...

Published: 03-26-2024

In Canvas Teacher 1.29, instructors can publish or unpublish modules and module items. Additionally, push notification options are updated. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all us...

Published: 03-19-2024

In Canvas Student 7.2, reminder notifications for assignments and quizzes are available and push notification categories are updated. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users ov...

Published: 03-14-2024

In Canvas Student 7.2, students can set assignments and quiz reminders. Additionally, on the Grades page students can view their total grade based on graded assignments only and the interface is updated. Canvas iOS app version updates are distributed...

Published: 02-09-2024

In Canvas Android 1.28, next and previous buttons are added to module items. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately ...

Published: 02-05-2024

In Canvas Teacher iOS 1.24, Assignment Enhancements and Discussion and Announcement Redesign interfaces are supported. Additionally, instructors can rearrange course cards in the Dashboard. Canvas iOS app version updates are distributed in a phased r...

Published: 02-05-2024

In Canvas Student iOS 7.1, Assignment Enhancements and Discussion and Announcement Redesign interfaces are supported. Additionally, students can rearrange course cards in the Dashboard. Canvas iOS app version updates are distributed in a phased rollo...

Published: 01-31-2024

In Canvas Student 7.1, students can reorder course cards on the Dashboard. Additionally, the late penalty label color is updated in Assignment Details. Canvas Android app version updates are distributed in a phased rollout, which distributes the upda...

Published: 11-29-2023

In Canvas Teacher 1.27, Discussion and Announcement Redesign is supported. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be...

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