Community help

fox-anderson · 2020-01-16

I want two categories: Participation and preparation as 35% of grade and exams/projects as 65% of the grade. How do I set that up?

irma_manty · 2020-01-09

How do you carry out deletion of student accounts from your Canvas? Because of GDPR regulations we cannot let data of students stay in Canvas after students have graduated

mehome · 2019-12-27

When my course was copied from a previous term the course summary from that term followed. How do I delete the old course summary on my front page?

caroline_foley · 2019-12-16

Hi IDs!My fellow ID, @jenny_hopf ‌, and I have been going back and forth on design principles regarding videos. On the one side, you can put multiple videos on one page, and, on the other side, each video could get their own page. We see downsides a...

sendres · 2019-11-12

Is anyone else seeing this? When attempting to create an Office 365 Collaboration, a "your session has expired" error occurs. I have filed Case 04930126 with Instructure to see if they can identify the cause.Steps to reproduce:In a Canvas course, cli...

udelhsar · 2019-10-30

Good Morning AllI'm hearing some trouble with our faculty using Chrome browser and Outlook through O365 to reply to messages received from students from Canvas. The reply will not send just seems to load and load and fail.We recently moved to O365 a...

zgutzwil · 2019-10-16

Hello, I was wondering if there is a setting I am just missing/over looking that allows me to change the week start for my calendar to Monday. Every other calendar I use the week starts on Monday so I occasionally overlook the fact the week starts on...

m_garcia1 · 2019-10-16

Hi,I am just starting with Canvas so sorry if what I ask is very basic, but I have followed instructions in the manual, not working and it is driving me mad:I want that the frontpage/landing page of my course is a page in which I will create a index/...

ewakeman · 2019-10-11

I know how to mute/hide an assignment. Would either method hide annotations made in speedgrader, comments left in a rubric, or comments left in the comment box?

stephdeav · 2019-09-26

Is there a way that student's can see the other student's in the class email addresses so they can connect with each other? I know I have access to that but am not sure if the student's can see each other's email addresses...Thanks!Stephanie

ashley_tessmer · 2019-09-19

Is there a way to get an assignment I have marked as late in Canvas to be marked as late in Skyward when I use the grade sync? Currently, if I mark and assignment late in Canvas, it is not being marked as late in Skyward.

sfrizelle · 2019-09-16

Hello All,We've been using Canvas for not quite a year. Many of our teachers are using a page as a front landing page and linking from there. In the past few months, I have had a handful of teachers tell me their images have randomly resized themselv...

aaron_ayres · 2019-09-12

I recently migrated a quiz created with the current version of Quizzes in Canvas with New Quizzes. Some of the questions on the quiz were multiple drop-down questions with multiple options for each drop-down entry. After some necessary reformatting...

murrayk2 · 2019-09-10

How can I mute Assignment Comments in SpeedGrader?I give comments on ungraded assignments using SpeedGrader. Last year I was able to mute an assignment in SpeedGrader, upload my comments at my own pace, and then unmute the assignment so all the comme...

nichole1 · 2019-09-08

I'm sure this is very simple, but I can't seem to figure out how to display student last names in my inbox. It is difficult to determine which student is messaging me when I have multiple people with the same first name. Does anyone know that setti...

cskidmore2439 · 2019-09-07

I can access all of my course materials on the app on my phone, but when I try using my laptop the course will not show up.

amber_batten · 2019-09-04

Hello Canvas Community! We have had numerous (more than five) reports of parents trying to set up observer accounts for their students and they are continuously getting "invalid pairing code" errors. I have actually gotten this error myself. It to...

tmorgan2 · 2019-09-03

It would be nice for Canvas to be able automatically record completion of a discussion (by recording if a students posts) instead of instructors to have to record responses manually. The graded survey was suggested as an option, but students can't se...

john_reed · 2019-08-29

I thought there was a way to impport students into canvas who do not have an email account. Some of my students dont have an account(email).

sally_waite · 2019-08-15

If I already have an account as a teacher, how do I pair with my own child to observe his/her classes?

pflint · 2019-07-31

How do I access all of a student's discussion board posts for exporting into another document?

karen_bowden · 2019-04-12

Why can we add images to an announcement, but the images do not display in the emails? After all, pictures say a thousand words. Most of my announcements in a course are dependent on the accompanying images. And nothing in the email says to click Vie...

agrant4 · 2019-04-05

For my courses, I weight each assignment equally. However, every assignment technically has different numbers of possible points.It would save me a lot of time if I didn't have to figure out the percentages for each assignment before putting them int...

jsc · 2019-04-01

Hi,I have copied a previous course, including all announcements, but I would like the students to see them, when I think it is time to post them, not from the beginning of the course. (The students are already enrolled in the course, and its publishe...

awenger · 2019-03-16

Hi all,I'm doing most of my reading (PDFs) in the app on my tablet and sometimes on my phone. I'm using the marker tools to highlight the important points while reading.Unfortunately, the markings in the document are not synced. i.e. the same PDF has...

cynthia_early · 2019-02-19

Is it possible to export/ download student scores for the criteria in a rubric? Teachers must show growth in certain domains in addition to an overall rubric score for writing. A spreadsheet of each student's data would make this possible through Can...

govreacl · 2019-02-04

I know I have seen the feature option to moderate an assignment, but I can't find it in Feature Options. Did it disappear or does something else need to be turned on at the account level?

desiree_johnson · 2019-02-02

When reading longer pages on Canvas, like lesson and assignment pages, the page constantly refreshes itself and jumps back to the top of the page. This is extremely frustrating. It refreshes every 8-10 seconds, which makes it very difficult to read a...

nhines1 · 2019-01-13

My institution is moving to a zero-cost textbook. I've set up a course with MyOpenMath and I want to integrate this course with Canvas. Since my institution has not yet set up a school-wide LTI Key and Secret, I was given a Key and a Secret to set ...

tellison · 2019-01-11

I have a professor that has assigned a graded discussion, however when trying to grade it through Speedgrader the post and replies do not appear. The only thing that appears on the Speedgrader screen is:He can select "view the full discussion" and s...

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

SamGarza1 · 2025-06-09

We’re exploring ways to improve the Peer Review experience in Canvas and we need your input!

sgergely · 2025-06-03

We're excited to announce the upcoming release of a new column, non_collaborative, in the Canvas Data 2 (CD2) Query API's groups and group_categories tables at 2025-06-12. This column helps clearly distinguish between standard collaborative groups an...

ZoeLubitz1 · 2025-06-02

The Course Pacing feature is now only in Course Settings, not behind a feature flag. It is still disabled by default.

YasiAfsharnive · 2025-05-21

Learn more about performance and usability updates coming to SpeedGrader, June 21, 2025!

SamGarza1 · 2025-05-21

Differentiation Tags are a powerful new feature coming soon to Canvas! And we’re excited to announce that the Differentiation Tags feature is now available in Feature Preview in beta environments.

shirenv · 2025-05-21

At Instructure, we believe the best way to improve is by listening to the people who use our tools every day—you. That’s why on June 21st US customers will begin seeing a quick question pop up while using Canvas or Mastery asking for your feedback. I...

TamasBalogh · 2025-05-13

To streamline the user experience and create consistency across all Canvas features, the dedicated “attach” button in Discussions and Announcements will be removed on July 19th, 2025. Users can continue to upload images, videos, and files via the RCE...

carlycurran · 2025-04-28

We've heard your feedback! You’ve been asking for clearer course data in Admin Analytics and Intelligent Insights. We're excited to announce a change that will improve your experience.

TamasBalogh · 2025-04-22

Over the past few months, we've implemented several UI and UX improvements to the Discussion Summaries feature preview, driven by the valuable feedback you've shared with us.

Canvas Deploy Notes (2025-10-08)