Community help

LatoraConway · 2022-08-22

I CAN SEE MY COURSES IN CANVAS ON MY IPHONE BUT WHEN I LOG ON TO CANVAS ON MY MACBOOK NO COURSES APPEARS

JessicaTarello · 2022-08-22

hello my canvas for my classes is blinking white with nothing on there ?

ejmonahan · 2022-08-22

How do I post a video to a class discussion after I am done recording it? Thank you.

PhoebeMuthoga · 2022-08-22

My canvas is not displaying my courses.

ChrisDavis · 2022-08-22

Does anyone know how an instructor can audit course Announcements to confirm they were distributed to enrolled students?

sjjorstad · 2022-08-22

UPDATE: If you have the CidiLabs Design Tools:This seems so obvious now . . . .After giving this some more thought and submitting a ticket to CidiLabs Support, I realized that I could easily use the CidiLabs design tools to address this need in a few...

Jkelly9 · 2022-08-22

My safari is not letting canvas load and I need it to work on safari. I have safari 13 and have cleared everything out. please help asap. not happy.

FabianYibirin · 2022-08-22

I logged into canvas today and it doesn't show any of my courses on my computer, but it does show my classes and gives me access to them on my phone. I am unsure what to do, and I was wondering if this is an issue that you guys run into often. My nam...

Havenap · 2022-08-22

I am a student, and recently enrolled in classes for this semester. I contacted two of my professors after noticing that I am not added to their Canvas pages. Both of them told me that they looked up my name, and I am not on their roster. This is onl...

JenniferWatson · 2022-08-22

Can I convert a zip file to an imscc? The course I exported has been deleted, so I can't just start over.

Wber2839 · 2022-08-22

Hi, I need some help because I am not able to read the comments from my instructor, I don't know what's going on because I was be able to readed in the past on my other courses, so if someone could help me with that.

gdandrea · 2022-08-22

I an an instructor who has used Canvas for years. I did consult the Canvas Community re: this first. Canvas seems to have done away with the "Display as Points" option in the Total column for the Gradebook. Why? I have each assignment set to rec...

JenniferMorici · 2022-08-22

I forgot my password. When I click on the send me my password to my email button, I enter my email, but it is not being sent to me. I waited 30 minutes. I checked my spam folder. I tried everything again. It is the correct email. Help please.

Ron_Bowman · 2022-08-22

I have a very strange situation. I seem to have an option in my courses that at least one of the Canvas Admins at my institution does not have. furthermore, three other faculty do not have this option either. When I go to Import course content and ...

PamelaMelone · 2022-08-22

The direction say to select that option. in my Total Column, that option is NOT there. It always has been in the past.

MikeNapier · 2022-08-22

Is there a way as a class creator/admin to auto generate weekly event reminders in the calendar, or does each event need to be newly (and tediously) created?

ICCSDInnovation · 2022-08-22

Can someone from Canvas definitively answer these questions?1. "Is the Google Cloud Assignemnts external tool in Assignments going away?"2. "If so, when?"

AmiyahClark · 2022-08-22

When I log into my Canvas account my courses do not pop up. Only the Calendar, Inbox, Studio, and Help icons. How do I fix this issue?

MaryFain · 2022-08-22

I logged into Canvas for the first time this school year, and in trying to get the correct classes for each of my kids displayed, I realized that I am somehow enrolled in 3 classes as a student, in addition to being enrolled as an observer. Is there ...

ShaunMock · 2022-08-22

I do not see the profile tab as an option under my account. Do I have something clicked off?

gwkling · 2022-08-22

How do I stop the syllabus page from redirecting to a previous course? I hide the PAGES option but that doesn't work.

HestonNigh · 2022-08-22

Hi, I'm having trouble getting the in assignment recording function to work on my MacBook Pro. It starts a countdown, but then crashes before it starts. I let the canvas and safari in for approval to work and use my camera and microphone but it still...

JayKonheim · 2022-08-22

Hello, I am the parent of a student at Dos Pueblos High School in Goleta, CA. I believe that I created a Student Account for myself instead of a Parent/Observer account. In response, could you provide a name, email, and/or telephone number of someone...

km3121 · 2022-08-22

As a student that is legally blind, how does one go about having access to a more accessible messages email "form".It's the first time I've needed to use Canvas messages and can't modify the font size or font type. Is this a feature an admin needs t...

JakeBergmann · 2022-08-22

I have my text book, but I have no idea how to get access codes and access the teacher's assignment links

allison_stetar · 2022-08-22

Why is there a delay for New Quiz data to populate to a report? Is there any way to speed up that time? It's very frustrating when attempting to use a quiz for a quick check during a lesson and not being able to see the data makes it impossible to ...

KyandreaChoice · 2022-08-22

hello, i am looking on the canvas website and it currently saying i am not enrolled in any classes but i am enrolled in three courses so i was trying to see if i can get any help with that issue when i use the UNT app it shows my courses but no assig...

Yomesh · 2022-08-22

Machine Learning CS 7641 course for Fall 2022 is showing Not yet Published. Not sure if it is an issue with my registration or the course has not been published yet.Can someone who is also enrolled in this course for Fall 2002 please confirm ?

KONAN · 2022-08-22

can i get canvas in French version

KONAN · 2022-08-22

How can i get Canvas documents in French version?

ZoeLubitz1 · 2025-10-30

Sharing our findings from the recent “Course Progression for Modules” Early Adopter Program (EAP).

SamGarza1 · 2025-10-24

We are excited to announce that Differentiation Tags is now Generally Available! Over the past several months, Differentiation Tags has grown into a more powerful, flexible, and intuitive tool that is ready to be used at scale—thanks in large part to...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

Published: 10-24-2025