Community help

ZyanyaU · 2022-08-15

Ya no me aparecen ninguno de los cursos que tenia, soy estudiante. Alguien sabe por qué pasa eso? Y cómo se pueden recuperar? No moví nada, solo me aparecen 3 cursos que ya no curso y los que tenia literal se borraron. Ni siquiera me salen en pasados...

KLS3 · 2022-08-15

Hi,Please help. I have an assignment set up using the Turnitin LTI 1.3 assessment external tool. All appears to be set up correctly with the 'generate similarity immediately' tool set up...however, this is not working and despite 'copy & paste' a pie...

RLSTEVENS · 2022-08-15

I tried to cross-list my 5 sections of a course. When I added a section and cross-list, the first class disappeared form dashboard. I know I am doing something wrong, but I don't know what it is. Please help!

KarlaWursthorn · 2022-08-15

I tried to upload an mp4 file i created into a class module, but I get Error 400. How do I upload an mp4 file?

tshepler · 2022-08-15

As an account admin I want to enable my staff and students to take advantage of user profiles. Im not seeing how to turn this on at the admin level. Can anyone help? Thanks,

MiramontesLizet · 2022-08-15

I hav enever had any issues logging onto CANVAS. But today I logged on and noticed that on the Dashboard none of my classes show up and non of my assignments are displayed. When I log on using my phone it is like normal, but when I log on using my ...

AlanahClark · 2022-08-15

I recently already had a problem with Canvas not letting me sign in which recently got fixed but now I have an additional problem. After finally being able to sign in to canvas it is now not showing my classes that I know should be on there. What can...

ThabisoNaleli · 2022-08-15

Hi, I am trying to upload my school logos. I get an error it doesn't load and when I click on preview page the logos doesn't appear. and they only allow the default one.

BreyanaPaterson · 2022-08-15

Hello, A course that I am no longer taking and have finished from the previous semester is still on my canvas dashboard…how can i fix this?

SharlaBullard · 2022-08-15

There is no option to change the status from "unassociated" to "changed" or "synchronized." Do I have to wait until the semester actually begins for this option to be available?If not, why can't I change it from "unassociated"?

TrevorOftedal · 2022-08-15

Is there a way for my students to submit an assignment through canvas and have it go to a specific folder in google drive? I tried doing the "Google Drive Cloud" assignment under "Submission Type" but I couldn't link a Folder. Thank you.

BrianaGonzalez · 2022-08-15

My canvas won't load on my computer. It let's me log in but, won't load completely. It gives me three options dashboard, calendar and inbox which I can click on but it doesn't show me anything on the tabs. It works on my phone fine but since some cl...

SMCK · 2022-08-15

I may have missed an answer to this in one of the many posts relating to grade posting policies. Forgive me if that is the case.If a manual grade posting policy is used on a course, is any record kept in Canvas of the actual date that the grades wer...

apelton · 2022-08-15

Is there a way for me to view who is making changes to a calendar in Canvas?

Yeji · 2022-08-15

Hello. I initially enrolled continuing education before and now I enrolled college classes but I don’t see my college class on canvas just continuing education. How do I fix it?

sam_mcknight · 2022-08-15

Are there any APIs we can use to check system health and service availability like what is shown on the status.instructure.com page? We are hoping to have our internal system monitoring tools monitor the health and notify us when an Instructure servi...

CharisDavenport · 2022-08-15

Is there any way to share one of my Canvas Documents to Google Classroom?

burdicks · 2022-08-15

Semester-long project are introduced at the beginning of the semester. Students read a page which gives instructions for the project. At the end of the semester, students submit the project using an assignment. I want students to see the rubric when ...

TristanSmith1 · 2022-08-15

Hello, I attempted to register for Eureka Math K-5, but accidentally signed up for Amplify. I need help on how to delete Amplify course and change it to Eureka Math.

JennaleeReyes · 2022-08-15

Hello, I've been using canvas for over a year and all of a sudden none of my classes are appearing in canvas, I could see them through my app but not my computer.

ROSEMARYMARTIN · 2022-08-14

I'm in a lesson where I'm supposed to look at my modules, but I don't know how to start a class yet. Can you advise?

DaniloTiamzon · 2022-08-14

The create new course feature in my free canvas account is disabled. How can I create new courses?

jcrooks · 2022-08-14

I was updating some of my canvas pages by copying and pasting from from a MS Word document I had been working on. All of a sudden, Canvas would not allow me to paste. Can you help me correct this?

rgibson1 · 2022-08-14

A faculty asks: "I am having an issue with the Canvas calendar feature. I am putting in events and then trying to extend them across multiple days. Specifically, I am just labeling the weeks of the semester as week 1 – all the way to week 16. For the...

LouFlemming · 2022-08-14

Help! My assignment submission deadline is tomorrow and while I can log into Canvas I can't do anything. I get to the landing page and when clicking on any of the icons nothing happens. The dashboard icons are just blank squares that flash. I tri...

CaseyMachen · 2022-08-14

I am an instructor and I assign video quizzes for my classes. The students have 1 attempt per video quiz. If they end up retaking the course, their 1 attempt is carried over (it appears to be linked with the video quiz itself and not the semester or ...

DaleCraig · 2022-08-13

I am attempting to import a QTI publisher file into Canvas as a testbank. During the import step it asks for either the Default Testbank and then shows a drop-down with existing testbanks, or it asks for a new testbank name. Neither of these options ...

AngelinaJones · 2022-08-13

How can I turn off homeroom mode on computer as a student?

AdrianaBarajas · 2022-08-13

how can i acces my canvas, its not showing my subjects

BenjaminCruz3 · 2022-08-13

I have an access code to join a group in canvas where do I go to add that group in canvas ?

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

SamGarza1 · 2025-06-09

We’re exploring ways to improve the Peer Review experience in Canvas and we need your input!

sgergely · 2025-06-03

We're excited to announce the upcoming release of a new column, non_collaborative, in the Canvas Data 2 (CD2) Query API's groups and group_categories tables at 2025-06-12. This column helps clearly distinguish between standard collaborative groups an...

ZoeLubitz1 · 2025-06-02

The Course Pacing feature is now only in Course Settings, not behind a feature flag. It is still disabled by default.

YasiAfsharnive · 2025-05-21

Learn more about performance and usability updates coming to SpeedGrader, June 21, 2025!

SamGarza1 · 2025-05-21

Differentiation Tags are a powerful new feature coming soon to Canvas! And we’re excited to announce that the Differentiation Tags feature is now available in Feature Preview in beta environments.

Canvas Deploy Notes (2025-10-22)