Community help

JanetMarsden · 2022-08-11

when I go into canvas it takes me to dashboard fine but wont load up the squares? same happens with apple ipad but apple iphone 8 is fine?when i go into canvas it brings up dashboard but the squares fade in and out and doesnt load

bbennett2 · 2022-08-11

I'm working with a school which has significant staffing shortages. To help alleviate some of the pressure to fill all sections of classes, there is now a common "Independent Study" across the entire building. The administrator would like to pre-popu...

ssnell2 · 2022-08-11

is a blank blue screen nothing coming up or on screen

AidenWeaver · 2022-08-11

Hi,I am unable to move my courses around in the dashboard! Any help is appreciated!!!

erikzw · 2022-08-11

My email is incorrectly listed on my account. I can not reset my password, because it does not send me a link... please help.

KathyCurran · 2022-08-11

I have a final exam that is in Canvas. I need to link the pre-existing questions to an outcome. How do I do that? I see how link an outcome to a new question. But I'd rather not have to redo an existing bank.Thank you.Kathy

ErnestoMireles · 2022-08-11

I want to be able to see how the page looks. But student view isn't giving me what I want.

KRISTINAHARPER · 2022-08-11

My courses for this year are listed as " 7 Yearbook" and " 8 Yearbook". How can I combine them into one course?

AngelinaJones · 2022-08-11

This year's canvas layout is completely new it seems. I cannot edit the color or names of any o my courses and I can't favorite/unfavorite courses. Canvas is a main component of my day-to-day life and it is important to me to color coordinate and giv...

akhuebel · 2022-08-11

If this question has been answered somewhere, please tell me where!I am accessibility checking content created by others. I am looking at a quiz created in New Quizzes. There is an image embedded in the stimulus content. How do I find out what (if ...

SotiriosBarber · 2022-08-11

I have copied and imported the course syllabus for POLS 30071 into Canvass. But it is "disabled," and the students can't see it. How do I fix this ?

willcfn_14 · 2022-08-11

My assignments aren't showing up on the course calendar. It shows the classes I have to the right hand side like normal but they are grayed out. I checked the Canvas app on my phone to see if my classes would show up there and they did. Is this a pro...

KileLange · 2022-08-11

JordanSims · 2022-08-11

My instructor edited a quiz for one section after another section had already taken it. Now, the previous sections grades are no longer viewable in the gradebook, but can be viewed in grade history only. Is this because she changed the quiz after one...

COLLEENCOZZETTO · 2022-08-11

How can I get my canvas unlocked so that I may take courses?

JordanSims · 2022-08-11

Our instructors teach the same prescribed courses each year (allied health education certificate programs). They do make minor changes to the quizzes and content from year to year, but overall, the majority of the content is the same. What is the BES...

JordanSims · 2022-08-11

How does your institution "keep" or store graduated student records from Canvas? Do you immediately deactivate users once they graduate? Do you export gradebooks and save that as records? We have to keep student academic records for at least 3 years ...

stephaniekleinn · 2022-08-11

Hello, my son graduated high school two years ago and is in his junior year of college. Once a month I have to remove him from "observing". How do I permanently remove him from my profile. I still get updates from the high school etc when I go in to ...

DavidCao · 2022-08-11

This is a bit of a weird one. We are getting ready for the new school year and we just imported all of the new students that will joining the district. These students have never logged into their Canvas Account before. We noticed that there is no gen...

melissalacour · 2022-08-11

Is anyone else having trouble with Banner to Canvas integration? we are seeing a large backlog with very slow processing time that cannot keep up. We use LDI.

janagamn · 2022-08-11

Hello- I am new to using Canvas API. I followed this community forums to understand to how to generate tokens and make an browser based API Call.I am an Admin on our canvas account. I followed the below link and generated a token.https://community.ca...

chaldeat · 2022-08-11

For the guide - How do I view annotation feedback comments from my instructor directly in my assignment submission?How this works now is great because the feedback shows up automatically when the graded assignment is opened by the student. I love it...

jhp490 · 2022-08-11

Hello, The information about how to download/print New Quizzes is very clear and helpful. However, when I do this, I am only able to download 1 page (1 question). Do you have any tips on how to download a whole New Quiz? kind regards,Jacky

kathrynmgomes · 2022-08-11

I am designing a math review class on Canvas. I would like each module to start with a pre-test/quiz. I want to use Mastery Paths to individualize the assignments each student completes in that module. For instance, if they miss question 7 on a quiz ...

ammar_siddiqui · 2022-08-11

Hi,I have created an assignment group in which I have created a rule to drop the highest score. Below are the details of marks.Assignment 1 Assignment 2Max Marks: 100 Max Marks: 24Obtain Marks: 65% ...

ALLYSOMRAMOS · 2022-08-11

Hello, I don't know why I don't have Google Drive on my canvas. I already did all the steps on how to connect Google Drive on Canvas but still nothing.

JWi1 · 2022-08-11

Hi, I'm quite new to Canvas so please bear with me if my explanation is a bit unclear.Within the Rich Content Editor, the dropdown menu does not display any text for the Align, Bullet(Ordered and Unordered Lists), and Indent buttons. After clicking t...

KatelynnTurner · 2022-08-10

Why are my past enrollment classes showing up on my card view when they are not favorited and are completed?

RaianeSilva · 2022-08-10

Hello community!In the side menu of the courses, I'm trying to change the name of "modules" to "Start your Course", but my Javascript is not working. Has anyone had this case and can help me?

DorianLowe · 2022-08-10

I can't log into canvas its just a blank white screen

ZoeLubitz1 · 2025-10-30

Sharing our findings from the recent “Course Progression for Modules” Early Adopter Program (EAP).

SamGarza1 · 2025-10-24

We are excited to announce that Differentiation Tags is now Generally Available! Over the past several months, Differentiation Tags has grown into a more powerful, flexible, and intuitive tool that is ready to be used at scale—thanks in large part to...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

Canvas Deploy Notes (2025-11-05)