Community Help

rdwalston1 · 2024-11-21

Is there an option to turn off comments all together in studio media? I do not want to waste time managing the comments. I want them to go away.

HonokaKondo07 · 2024-11-20

Hellow, When I search for the email address of a Student as a Manager of a Studio group, 'No results found' is displayed. Both the Manager and the Student belong to a subaccount. When I can't find a Student by email address, how can I add a student t...

thebrenner · 2024-11-17

When my student attempts to access my lecture posted in Canvas Studio, they get an error: {:error::{"email":["is invalid"]}}Here is the link they are attempting to access:https://cabrillo.instructure.com/courses/37103/modules/items/2449416I've attach...

sor1 · 2024-11-08

This isn't really a question. I was trying to get a detailed list of Studio recordings. I was finally able to obtain an access token through Postman using this https://community.canvaslms.com/docs/DOC-17723 Then, the after searching, this is the be...

MNagy764 · 2024-11-08

Hi all,At CSU Northridge, I'm part of the team that administrates Canvas. We are looking for statistics on which courses having been using Canvas Studio.Is there any way to generate a spreadsheet of this list in Media Management as I've filtered it h...

MzAudrey · 2024-11-07

I have been creating Canvas Studio video quizzes successfully since 2020.Yesterday I made a video quiz for a lecture video I recorded using the Screen Capture software that is part of Canvas Studio (not an imported video). Later that day, I created a...

KevinShlosberg · 2024-11-05

Once my current class is over, will I still have access to my Canvas Studio videos? I can't see any way to otherwise download them to my desktop or move them to my regular Canvas Profile files. Please advise.Thanks!

AnthonyGill · 2024-10-31

I am having a hard time attaching my references in Studio Media. Can you help me please with this?

Munkh-ErdeneTse · 2024-10-29

EmmaUpton · 2024-10-23

I recorded a video in canvas studio and titled it “Abdominal Assessment.” It uploaded to studio, so I went to submit it and it was gone. What do I do? Is there any way to get it back without having to re-record?

kikpe · 2024-10-09

When I go into Studio and create a quiz from a video, it creates a marker at the timestamp but when I try to save the question, it gives me an error message saying "You've been logged out due to inactivity". When I click on the question I just made, ...

QC99_tsilvius · 2024-10-07

In two of my district's subsites, Canvas Studio assignments (the interactive, Edpuzzle'esque learning activities) are posting student grades to the Canvas Gradebook just fine. In another subsite, same district, the Canvas Studio assignment grades are...

Ccocochen · 2024-10-02

Hi, I could not find the comment toggle in the Setting on my Canva Studio video. I am attaching a screenshot here for you to see. Thanks.

rlingsweiler · 2024-10-02

Does anyone know how to re-activate, or have Canvas studio recognize, my laptop's built-in camera? I'm trying to record a video announcement, and the camera light on my laptop is showing "on", but the video screen when trying to record is black and b...

CasieCampbell · 2024-10-02

Hi! I tried recording a video in Canvas Studio and after it "processing" for forever, it didn't process. I got the error "unable to process". Does anyone know if there's any way to recover it?

Okuland · 2024-10-02

I have a problem. Some students have found out that they can play the videos on double speed and jump to the end of the videos. By jumping to the end they get the announcement that hey have not finish answering the questions required to finish the co...

christopher_le2 · 2024-10-01

I teach a class with 800 students and I love that I can embed quiz questions within Canvas Studio at a specific time stamp. However, I need to create a mini-question bank to ensure that not all 800 students receive the exact same question? I used Pla...

avvac · 2024-09-24

I have a Windows 11 laptop. I recently downloaded Canvas Studio onto it. The first time, it worked just fine. The second time, it opened and I clicked on the settings button on the recorder and it completely disappeared, closing out the recorder. I d...

NickYates · 2024-09-16

Hello, I am creating my own video using Canvas Studio. I would like to include annotations and embedded quiz questions. It seems that when I go to upload this video in my Sandbox, it uploads either the video with the annotations or the video with the...

JACOBSEN_C · 2024-09-12

We haven't been able to get the new admin filter to Studio to filter by anything but term, really. Is this a known issue and is it being worked on? Thanks -

EmilyRasberry · 2024-09-10

I know that Instructors can go to insights to see the percentage of video a student has watched in studio. However, how does an Instructor see how many times they viewed the video and the percentage viewed each time? I have an instructor that require...

jenhoyte · 2024-09-08

Hello, How do I include a graphic or math equation in a question in a Canvas Studio quiz? thanks.

VicPosey · 2024-09-07

I have embedded many questions in to Canvas Studio videos and now I would like to export them to a Questions Bank so I can use them on other assignments.

JosephDunfee · 2024-09-06

I was able to do record a screen recording session a week ago. But, today, when trying to start a screen recording session, a window opened informing me that I must download it (perhaps a new version). But, when I attempt to open the file, "InstallSc...

htseng · 2024-09-05

I have five videos that I’d like to embed into a module. Rather than embedding them individually or combining them into a collection and sharing it with a group, is there an option to embed all videos at once (or post a playlist directly) into the mo...

JRawlinsARC · 2024-09-03

Hello all! I hope someone out there has an answer for this.I have created numerous videos for my online course (at minimum, an intro, lesson, and summary video for every week). I have created and edited the timing on all of these captions to make s...

DLTech · 2024-09-03

Is there a way to alphabetize the viewers by last name when looking at the viewer insights on studio videos? This would make it much easier for instructors when inputting grades. As of now, I think the only options are to view by order of views or...

SASHUR · 2024-09-02

Do changes made to a video within Canvas Studio apply to wherever the video is embedded, or do I have to re-embed the videos? I ask because I had already embedded some videos and then today I went to toggle on "subscribe to comments" on each video wi...

GGeye · 2024-08-30

My college is no longer going to pay for access to Studio. How can I easily move the hundreds of videos I have in my Studio Library to Course Files or as Embedded Videos?

ScottLaz · 2024-08-29

I am an instructor trying to use Studio to record class lectures for students unable to attend class. The audio/video works fine as long as the Chrome browser is on my computer screen, but when I minimize the browser window in order to show a PowerPo...

AkosFarago · 2024-10-03

We’re launching a closed beta group to test our newly redesigned media player, featuring improved accessibility, privacy, and adaptive streaming. Be part of shaping the video experience in Canvas!

AkosFarago · 2024-08-09

Sub-account level Administrators now have a holistic view over videos used in the sub-account's courses

AkosFarago · 2024-08-07

Forget masquerading, instead access video libraries of teachers and students directly in Studio. This new feature will save significant time for managing video during the back to school period.

AkosFarago · 2024-06-13

Learn about how you can easily move from Flip Assignments to video discussion boards in Canvas!

AkosFarago · 2024-05-24

Here comes automated publishing, a question on the CC icon and a minor change on our release schedule

AkosFarago · 2024-05-01

Learn more about some key improvements coming to Studio on May 6.

AkosFarago · 2024-03-25

A significant step made today in video accessibility while saving content creators' precious time

AkosFarago · 2024-02-07

Record your browser tabs and screen with up to full HD resolution and tell us what you think!

AkosFarago · 2024-01-09

The new report operates without any delay and features a distinct set of metrics.

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

AkosFarago · 2023-12-08

We’ve been working behind the scenes for some time and it's high time we spill the details. Buckle up, it will be an eventful quarter for Studio.

jmitchell3 · 2023-10-02

Read about the three updates to the Instructure Roadmap and get more details from our Catalog and Studio teams.

AkosFarago · 2023-09-04

Capture your screen directly from your browser! Say hi to back-to-back recordings and read our future plans with Screencast-O-Matic.

jsailor · 2023-08-18

Feedback from our users plays a critical role in the development of our Canvas Products.

AkosFarago · 2023-08-10

Additionally, we are adding a search function when moving videos to collections.

AkosFarago · 2023-05-24

Time to level up your video accessibility!

AkosFarago · 2023-04-27

Whether you're a student, instructor, or both, these new features are here to make your learning journey much better.

AkosFarago · 2023-02-21

After adding video cutting in Studio, we are doubling down on content creation. On top of this, you may now change the caption size, its position, and watch any content in 1.25x to personalize your viewing experience. Come and kick the tires on our l...

AkosFarago · 2023-01-18

Quick update on where we are now and some key information how we'll upgrade Screencast-O-Matic’s current 32-bit version.

AkosFarago · 2022-11-18

It is an essential concept in Studio that you use everyday and you might not even notice it. Some level of understanding is key for you about them so that we better understand Studio needs and problems… from the right perspective!

Amaramaya · 2022-10-26

How would you describe lecture capture in 10 words? luckily you won't be restricted to a word count with us 

AkosFarago · 2022-09-20

The last piece on the recent API improvements

AkosFarago · 2022-09-12

Retaining content from retiring users, quickly finding gigabyte large videos across the entire account, exporting media analytics and a few more. First episode of the new Studio API introduction.

AkosFarago · 2022-06-21

We are rolling out significant support around the API in multiple phases. Read this snippet on our plans to see what’s coming first.

AkosFarago · 2022-05-03

Captions have long been a key topic both when creating or viewing content. We prepared a survey around this and we'd greatly appreciate your feedback!

AkosFarago · 2022-03-28

The today released Media Insights page is not only a redesigned view with some fancy new metrics. It is the foundation to better understand correlation between media usage and student success.

AkosFarago · 2022-01-23

A personal diary-like post. My closing on ‘21 and what’s going on with Studio now.

AkosFarago · 2021-11-12

Have you tried our latest feature?

AkosFarago · 2021-08-26

Making Studio consistent and accessible in all screen sizes while keeping an eye on our future plans is one of our great challenges—the recent change on the CC toggle has shown this. (Shh, you’ll learn a couple terminologies, too!)

AkosFarago · 2021-07-26

Have thoughts about how Lecture Capture should work with Studio? Then we have a few questions for you!

Published: 10-09-2024

In this Studio release (October 9), admins can select a preferred naming format for uploaded Zoom recordings. Updated Features Zoom Recording Naming Format In Settings, admins can select a preferred naming format for uploaded Zoom recording...

Published: 08-23-2024

In this Studio release (August 28), admins can view other user’s libraries in grid view. The Last Viewed Before filter option allows admins to easily view when media was last viewed. Updated Features User Library Grid View Admins can view o...

Published: 08-16-2024

In this Studio release (August 21), admins can filter the Media Management page by the Studio Admin role. New Features Studio Admin Filter Option Admins can filter the Media Management page by the Studio Admin role. This filter option allows ...

Published: 08-09-2024

In this Studio release (August 7), Studio admins can view and manage media in all user libraries in their institution's account. Additionally, admins can select to view only media that is inactive. Also, sub-account admins have access to the Admin M...

Published: 07-08-2024

In this Studio release (July 3), auto-publishing settings allow users to run captioning and publishing automatically. Updated Features Auto-Publishing Captions Auto-Publish settings allow users to run captioning and publishing automatically...

Published: 05-06-2024

In this Studio release (2024-05-06), Studio Capture for Google and Edge browsers is updated to allow users to manage the webcam picture-in-picture display when creating a screen capture. Additionally, Studio Global Navigation is redesigned to be mor...

Published: 04-02-2024

In this Studio release (April 2), a new menu for media management is introduced. This menu allows admins to access management options for individual media files without needing to individually select the files. New Feature Admin Media Managem...

Published: 03-25-2024

In this Studio release (March 25), Studio introduces automatically-generated captions for media uploaded after March 25, 2024. This update eliminates the need to request captions for newly uploaded media files. YouTube and Vimeo media uploads contin...

Published: 03-11-2024

In this Studio release (March 11), Studio introduces a Media Management interface to give Studio admins a holistic view of Studio content in their institution’s account. New Feature Admin Media Management Studio introduces a Media Manageme...

Published: 02-21-2024

In this Studio release (February 21), Studio offers a Professional Captioning integration to help instructors provide captions for their media. Note: Professional captioning is only available if a district contracts with professional captioning ser...

Published: 02-06-2024

In this Studio release (February 6), Canvas Studio Capture provides users with a native screen capture recording experience. Additionally, Studio users can manually create captions for uploaded media and for media linked from YouTube and Vimeo. Note...

Published: 01-16-2024

In this Studio release (January 16), Studio Quiz Results are updated to generate faster and display additional and more accurate metrics. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more...

Published: 11-27-2023

In this Studio release (November 27), simplified Chinese language is supported in Studio. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. Updated Features Chinese L...

Published: 09-11-2023

In this Studio release (September 11), when moving media, a Search feature option allows users to easily search collection names. A keyboard shortcut allows users to easily change media volume. Studio is an online video platform that makes learnin...

Published: 05-08-2023

In this Studio release (May 8), caption changes are autosaved when making edits. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be available in production environmen...

Published: 05-08-2023

In this Studio release (May 2), captions are preserved when media is cut or trimmed. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be available in production enviro...

Published: 03-29-2023

In this Studio release (April 3), the Embed Customization feature options allow users to display a specific section of an embedded YouTube or Vimeo video. Additionally, students can download media transcripts. And, admins can control whether Media T...

Published: 02-21-2023

In this Studio release (February 21), the captioning experience is updated to provide an improved and more accessible experience for all Studio users. Additionally, the Navigation Tray includes an option to view all Course Collections. Studio releas...

Published: 09-21-2022

In this Studio release (September 26), basic cut and trim video editing options are available for Studio media. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be av...

Published: 09-20-2022

In this Studio release (September 19), new endpoints allow users to access Media Insights via the API. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. New Features ...

Published: 07-01-2022

In this Studio release (July 4), new endpoints are available to provide tooling for admins in managing their media content across the entire account. Studio release notes indicate features and updates that are currently available in the Studio beta ...

Published: 03-25-2022

In this Studio release (March 28), media-level analytics are expanded with new insights and export capability. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be ava...

Published: 03-21-2022

In this Studio release (March 21), the Generate Public Share Links permission displays in account settings for admins. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. ...

Published: 01-03-2022

In this Studio release (January 3), Studio supports an integration with Zoom that automatically uploads recorded meetings into Studio. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more ...

Published: 11-02-2021

In this Studio release (November 2), custom groups can be created in Studio accounts. Note: Creating groups is a user permission. By default, this permission is turned ON for instructors and OFF for students. Studio is an online video platform t...

Published: 10-12-2021

In this Studio release (October 11), the Media Player playbar includes a captions icon. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. Updated Features Closed Ca...

Published: 09-24-2021

In this Studio release (September 27), Studio supports media uploads from Vimeo. Additionally, the process for sharing media to individual users and revoking access has been simplified. Studio is an online video platform that makes learning more i...

Published: 08-09-2021

In this Studio release, the Display Media Tabs toggle is turned on by default. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. Updated Features Display Media Tabs ...

Published: 07-28-2021

In this Studio release (July 26), Studio introduces Web Content Accessibility improvements that support all screen sizes. Additionally, accessibility updates have been made to the Studio Player. Studio is an online video platform that makes learni...

Published: 06-29-2021

In this Studio release (June 29), admins can view usage analytics for their account. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. New Features Studio Analytics...

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