Community help

JodiWilson · 2022-08-24

I use several low-point value "knowledge reviews." I want students to be able to attempt each quiz/review 3 times. My goal is to give students guidance on wrong answers so they can try again and to provide them with a full explanation of the questio...

Michelle-E · 2022-08-24

My school is in the first year of 1:1 iPads. I am trying to have my literature students use OneNote Class notebook through Canvas, but continue to run into problems.They are unable to open the notebook through Canvas, it gives them an error code.On t...

CodySwanner · 2022-08-24

I am a Canvas observer for several students at a local high school as part of my role as a tutor. I have noticed, since the beginning of this school year, that when I try to change from student 1 (we'll call them) John Doe to student 2 (we'll call t...

DareceCoughlin · 2022-08-24

scombs426 · 2022-08-24

I had the integration for Microsoft Team Classes working on two production servers we have on campus and at some point we lost the connection. I've had our admin for Microsoft grant the tenant over again but still no luck. It creates the team but t...

KayedenFryman · 2022-08-24

I have a MacBook and canvas recently stopped loading every time I try to get on. Every other website works but canvas just won't load.

SusanDobbs · 2022-08-24

JocelynMorin · 2022-08-24

Why is my canvas not loading anything but a blank screen from a student perspective. When I log into my canvas it immediately shows me a blank screen, it will not let me load my dashboard, it won’t let me open and courses. What do I do? I even tried ...

Barn3277 · 2022-08-24

When will Canvas be able to be used with Chrome and Edge Versions 104? I cannot log into Canvas as the versions on my computer have been updated.

david_landi · 2022-08-24

I am trying to sycn assignment groups from power school but it seems like the Import assignment groups button has been removed. Has anyone else experienced this?

AveryPeacock · 2022-08-24

So, I am an editor in chief for my yearbook class, along with two others. It is largely a student run class, and when we have deadlines we want to have people submit their work, so we can give feedback and organize content. Basically, what I am askin...

NicoleImbriano · 2022-08-24

I was logged in and now I need to reset my password. I requested the link yesterday and I'm still waiting for the link. I am unable to work on my assignments. What can I do?

twoods2 · 2022-08-24

I have a student that is trying to download her assignments with her professor's annotations on the assignment itself (as it shows on the Canvas platform).When she downloads the assignment, the annotations disappear. When I download them (as the admi...

stempleton10 · 2022-08-24

Hello,My Canvas is not loading. I am not able to access my classes or the materials loaded into Canvas. Can you help me?

cu_denmark00 · 2022-08-24

Need help with my courses being visible. Every time I log into Canvas on my desktop, my courses on Canvas are not shown. However, I have tried logging into my iPad onto the Safari and it seems to be visible there. How can I fix this issue on my deskt...

RuthannMcAuley · 2022-08-24

Yesterday for some reason, I couldn't log in on Canvas. Kept getting the message that I needed to contact tech admin. Today it seems to be ok. Hope that doesn't happen often!

AmandaBouillet · 2022-08-24

Our institution offers two courses per term using Mastery Paths. The last term and the current present various issues: the most serious one being that some students cannot view the whole content. In the diagnostic module, there is a test that divides...

RobertAdams1 · 2022-08-24

How do I locate a student and view their assignments?

jorge_padron · 2022-08-24

So many posts but not one functional answer. I have a video uploaded into a Canvas course, I need the video to autoplay - Canvas support is not helpful at all so I'm led to believe that there is no solution. I was able to get a Youtube video to play ...

IngeborgFrantz · 2022-08-24

Hei, I`m a canvas beginner. I made a group with 4 persons under a subject. How can I add 2 more persons from my course?

Kelly1313 · 2022-08-24

I want to keep attendance but not count it toward students' grades. If not counted toward grades, can students view the daily roll call? What exactly do students see if I'm recording attendance but not counting it toward their grade?

Av272 · 2022-08-24

I am so lost this is my first time doing online !

Gloria_P_Garcia · 2022-08-23

What does it mean when you press the STAR icon on a message?

Pat-Hopkins · 2022-08-23

I am a student at Grossmont College. I'm trying to login to the Canvas system. It gives me a message saying that my browser is out of date. I am using Chrome. I tried to update it (using the update process that came up). It just gave me a screen with...

ChristineSulva · 2022-08-23

I have my Essay created through Quiz, but I need to know once students complete, once I grade, will the students receive it back?This assignment is formative at the start of the school year, it does not go on report cards. It is also just for my SGO...

SadieMack · 2022-08-23

I need to update my age so I can share my folio links.

axis32 · 2022-08-23

I've been using a fully updated google chrome browser as a student and this keeps happening every time I log into canvas (see attached image). Unsure of why this is happening, I cleared my browser's cache and history incase it was a chrome problem b...

KarinaGonzalez- · 2022-08-23

Hey I have been trying to get on canvas to do some of my online classwork but everytime i refresh the page its completely blank except for the side buttons but when i click on those it also loads blank. Is this just an issue i am having or is the sit...

NICKANDERSON1 · 2022-08-23

Hi All,New Canvas user here.We have two groups of students that attend class on different days (ie MWF vs TR). The course/quizzes/exams are exactly the same for all students, just taught on different days.I need to assure that students, for example,...

Abztagailz36 · 2022-08-23

Hi All,I am wanting to find out whether there is an option to archive older cohorts and modules. There is a huge pile of older courses that are no longer in use and we do not want to delete them. I have tried finding information on how I can archive ...

ZoeLubitz1 · 2025-10-30

Sharing our findings from the recent “Course Progression for Modules” Early Adopter Program (EAP).

SamGarza1 · 2025-10-24

We are excited to announce that Differentiation Tags is now Generally Available! Over the past several months, Differentiation Tags has grown into a more powerful, flexible, and intuitive tool that is ready to be used at scale—thanks in large part to...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

Published: 10-24-2025