Community help

DanielMwavua · 2022-08-23

Watched the video and followed the instructions, however, I wasn't able to cross-list my 8th grade classes. There isn't any "Cross-list" tab that I see on my end.

AdelinePang · 2022-08-23

Hi,I am a website developer, and my company would like to integrate the Wordpress with Canvas. Let's say a student have an account on my website, and he doesn't need to register canvas anymore, he can access canvas directly via my website's account. ...

hawkb · 2022-08-23

I need to be able to make a modification for a student that has special needs on a rubric attached to an assignment. Is it possible to make that modification in SpeedGrader for a particular student? In other words, if there is a criteria that does no...

michael1439273 · 2022-08-23

1. My canvas grading notifications don't seem to be working. I'm not being notified when a teacher grades or gives feedback on an assignment. The notifications are being sent to my school email address, and I think maybe that's the problem, but I'm n...

DebraBelt · 2022-08-23

Please explain how to open the closed eye icon.

Kformonvil1 · 2022-08-23

where to find the join/parity code.?

TarahApodaca · 2022-08-23

My canvas Homepage isn't allowing me to see my courses, or things to do etc on my laptop

KellyMoore2022 · 2022-08-23

New to using Canvas. One of my students says he is locked out from clicking on assignments etc., while others say they can access them. Help please  TUmoorek881@macomb.edu Cheers, Kelly

QuintonFreeman · 2022-08-23

Can I (a teacher) assign students to assignment groups using the Canvas Scheduler? If so, would I be limited to only the students I teach ("my people") or could the scheduler be open to all students on a campus? Thanks.

AndrewDahl · 2022-08-23

I am running into the issues of the 10 question grading limit for my assessments-I uploaded my tests as word docs and then set my bubble sheet answer key-- this took me about 15 hours to revise all of my test question and accurately correlate them to...

DoreenDelgado · 2022-08-23

Trying to open the course and need to unlock sections for the students to be able to access. Clicking on the lock icon is not working

destinie · 2022-08-23

I have seen other solutions, and none of them are relevant to my situation. I do not have the course favorited and have not selected anywhere else for it to appear on my dashboard. It stayed on the dashboard through Summer semester and now it is stil...

RussellStaples · 2022-08-23

A) I don't want my entire course published when I import and B) When it does, I want to be able to unpublish modules in their entirety and not item by item. Why does Canvas not allow this functionality?Thanks!

FlipCourter · 2022-08-23

I recently switched schools and am using Canvas after using it somewhere else the last couple of years. Is there a way to access my old courses from another district?

Rebekah_Smith74 · 2022-08-23

I have a parent observer who is also listed as a student and it is messing with my grade book. Is this something I would have done incorrectly at set up OR the parent observer might have accidentally done? Her child is also signed up as a student, ...

kjones9 · 2022-08-23

We are using roll call attendance as a grade for our semester classes. However, our grades are determined by quarters. How can we set roll call attendance to reflect on this quarter's attendance?

PhillipJacobs · 2022-08-23

Is there a URL or other type of parameter we can pass along with the authentication provider direct URL so after SSO the person lands on a specific course. For example /login/saml/40?course_id=125Thank you,-Phil

CiaraRodriguez · 2022-08-23

So last year I was very confused and changed my display name to something I was comfortable with last year but I realize this year that I was wrong and re transitioned back how do I change my display name to my real name?

sarah-canatsey · 2022-08-23

Has anyone else tried using the Module Requirement function because you need your students to view every page, but you have a small percentage of students who report that Canvas is not marking the pages as read? Is it a Mac issue or App issue? I stop...

MichaelDye · 2022-08-23

I am starting a new semester and imported a course from last semester. How can I delete/clear or import without, the previous students work submissions?

TamocoHill · 2022-08-23

My course won't sync to Microsoft Teams. I keep getting this error message and I don't know why.

michael1439273 · 2022-08-23

I'm on the last question of the test and there is one more option (which happens to be the correct answer in this case) in the dropdown menu that is hidden from view. If I were to describe it non-technically, it seems to be hiding under my windows t...

MikeBrinkman · 2022-08-23

I created a new sub-account for a new program we're staring. I have also created a duplicate of the student role for these students. There are a couple of menu items on the Help menu that I would like hidden from the students in just this sub-account...

MikeBrinkman · 2022-08-23

I'm setting up an orientation course for a specific program, and would like to have the students complete this orientation course before their other courses become available to them. Is this a possibility? Something similar to adaptive release in mod...

Essabbb · 2022-08-23

HiI'm working on a study that students need to complete the pre-survey before starting module 1. I made the survey using Qualtrics and I made a module in canvas called the pre-survey module. I added the external survey link in this pre-survey module ...

Veena · 2022-08-23

I have set a custom front page as a home page. But it doesn't get counted in course completion. My course never shows 100 % completed as this page is not part of any module. Your suggestions will be helpful. @KristinL @canvascommunity

DelilahCortes · 2022-08-22

Hi, It will not let me see my courses, dashboard, calendar or anything related to my classes. The website works on my phone but it does not work on my laptop.

calebsandoval1 · 2022-08-22

I am trying to rearrange the layout of my course cards on my dashboard and I can't click-and-drag nor can I click on the three dots of the course to move it around the dashboard. It let me move stuff around easily last year, but now it isn't letting ...

Homarmtz1 · 2022-08-22

Hello im trying to lodge into my canvas I put in my username and password and lodge in but my canvas is blank like if there some kinda of loading error it keep pulsing like its loading but it wont change its been like this for a whole day me thinking...

GraceShook · 2022-08-22

My canvas page is not loading on my MacBook Pro computer.

ZoeLubitz1 · 2025-10-30

Sharing our findings from the recent “Course Progression for Modules” Early Adopter Program (EAP).

SamGarza1 · 2025-10-24

We are excited to announce that Differentiation Tags is now Generally Available! Over the past several months, Differentiation Tags has grown into a more powerful, flexible, and intuitive tool that is ready to be used at scale—thanks in large part to...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

Published: 10-24-2025