Community help

karen_bowden · 2019-04-12

Why can we add images to an announcement, but the images do not display in the emails? After all, pictures say a thousand words. Most of my announcements in a course are dependent on the accompanying images. And nothing in the email says to click Vie...

agrant4 · 2019-04-05

For my courses, I weight each assignment equally. However, every assignment technically has different numbers of possible points.It would save me a lot of time if I didn't have to figure out the percentages for each assignment before putting them int...

jsc · 2019-04-01

Hi,I have copied a previous course, including all announcements, but I would like the students to see them, when I think it is time to post them, not from the beginning of the course. (The students are already enrolled in the course, and its publishe...

awenger · 2019-03-16

Hi all,I'm doing most of my reading (PDFs) in the app on my tablet and sometimes on my phone. I'm using the marker tools to highlight the important points while reading.Unfortunately, the markings in the document are not synced. i.e. the same PDF has...

cynthia_early · 2019-02-19

Is it possible to export/ download student scores for the criteria in a rubric? Teachers must show growth in certain domains in addition to an overall rubric score for writing. A spreadsheet of each student's data would make this possible through Can...

govreacl · 2019-02-04

I know I have seen the feature option to moderate an assignment, but I can't find it in Feature Options. Did it disappear or does something else need to be turned on at the account level?

desiree_johnson · 2019-02-02

When reading longer pages on Canvas, like lesson and assignment pages, the page constantly refreshes itself and jumps back to the top of the page. This is extremely frustrating. It refreshes every 8-10 seconds, which makes it very difficult to read a...

nhines1 · 2019-01-13

My institution is moving to a zero-cost textbook. I've set up a course with MyOpenMath and I want to integrate this course with Canvas. Since my institution has not yet set up a school-wide LTI Key and Secret, I was given a Key and a Secret to set ...

tellison · 2019-01-11

I have a professor that has assigned a graded discussion, however when trying to grade it through Speedgrader the post and replies do not appear. The only thing that appears on the Speedgrader screen is:He can select "view the full discussion" and s...

southamp · 2019-01-08

Once I create a rubric, is there a way to rearrange the items, or add items into the rubric, not necessarily at the end?

zellerk · 2019-01-05

I made a "quiz" in canvas to use a unit test. I would like to now copy the questions straight into another quiz to make check-in quizzes to use as CFAs of students' progress during the unit. I would also like to be able to move questions that are alr...

dkamelhar · 2018-12-20

We are looking for a way for the students to stop doing the what if feature so they do not annoy teachers and tell them that if they get "x" they can do so much better in the class? Anyone else tried disabling this feature either on a global level or...

dewayne_demland · 2018-11-24

In other LMS there is a way that the current date and time can be presented on the pages. This can also be configurable, either location or "system" current as default. For example; when the student logs in, they see what the "deadline" time and date...

alan_cordeiro · 2018-11-22

How do I copy a calendar event into a different calendar?

hbrown5018 · 2018-11-13

Is there a way to change the point value of questions in a quiz that has already been created? It hasn't been published yet. I know in Blackboard you can use course tools, tests, choose the test, edit test, and you could select ALL and enter new poin...

lindsay_henry · 2018-10-11

Some assignments do not have the option to duplicate:Does anyone know if there are any reasons why an assignment wouldn't have the "duplicate" option? It is NOT an assignment with an external tool. Thanks!

kstack · 2018-10-06

I would like to voice strong objections to the recent change in rubrics, adding color coding to the scores, with green for the highest scores and then orange and red for lower scores. I emphasize to my students that a C or B is a good score, but now ...

klyons · 2018-09-30

I have posted the grades for an exam 1 to the grade book. How do I view exam 1 grade statistics for the class (average, distribution, etc.)?

Jul_Cro · 2018-09-24

Today, an instructor is grading his assignment submissions in Speedgrader. When he submits a comment this error occurs: "An error occurred updating this assignment"So, you'll notice that you cannot see the comment anymore. In order for the instructor...

rsardenberg · 2018-09-20

Hi, I have a student that requires different quiz allotted time than the rest of the class due to disability. How do I create a duplicate of the quiz? That way I can assign the quiz with more allotted time only to that student... Thanks!

colin_west · 2018-09-15

Hello, I want to know if it is possible to get Canvas to automatically mark an assignment as "missing" after the due date and/or last available date for the assignment has passed. This seems to happen for assignments where, for example, the student h...

sandersb4 · 2018-08-22

How do I delete old classes from last fall and spring semester off my canvas Dashboard so I can only see and focus on the classes I am currently enrolled in?

webmaster · 2018-07-16

Hi, One of my navigation buttons links to an external site outside of Canvas, and it adds in the little 'external link' icon, which throws the height of that particular button out of sync with the rest. See example here: Just wondering if there's a q...

ac8ga · 2018-05-24

I am creating a rubric for a faculty member, but as you can see on the attached image the lines for each point value don't line up. Is there anyway to move the lines so they all match up (i.e. 15pt value criteria box matches throughout the entire ru...

jcox1 · 2018-05-24

Is there a way to delete a student's attempt on a quiz? I know you can allow multiple attempts, but I would like to clear the attempt completely from grades. Is that possible?

l_m_vander_lubb · 2018-05-24

Is it possible to create an auto reply for inbox messages on Canvas (for example an out of office message)?

kas200 · 2018-04-18

I need some help getting a video to look good on a Page. Is there a way to have the video play maximized (or 100% width) by default instead of having the small minimized preview (shown on left in screenshot)? When I add the video as a file to Modules...

ssungerank · 2018-03-02

We are new to Canvas and I found out that macros in PowerPoint are not supported in Canvas. What do you all use to create the interactive games and can be used also on the Canvas mobile app? Thanks,Stephanie

Amanda_L_Albrig · 2018-02-05

Hi Everyone,Can anyone recommend other Discussion tools that connect with Canvas? The Canvas Discussion Boards fall a bit short. We already use Piazza for some discussions, mostly questions about course content, but it is not appropriate for all disc...

galey · 2018-01-17

Typically, when we assign discussion board posts in a class, there is a word count minimum,such as 250 words. I don't see the students' ability to know what their word count of their post is. Please tell me where they can see this in Canvas. Surely t...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

SamGarza1 · 2025-06-09

We’re exploring ways to improve the Peer Review experience in Canvas and we need your input!

sgergely · 2025-06-03

We're excited to announce the upcoming release of a new column, non_collaborative, in the Canvas Data 2 (CD2) Query API's groups and group_categories tables at 2025-06-12. This column helps clearly distinguish between standard collaborative groups an...

ZoeLubitz1 · 2025-06-02

The Course Pacing feature is now only in Course Settings, not behind a feature flag. It is still disabled by default.

Canvas Deploy Notes (2025-10-22)