If you no longer offer a product, see duplicate listings, or find a product should not be associated with your company, you can request to retire the product from the EdCo Partner Portal. Retired products are removed from the LearnCommunity Library view so that no users can add them to their organization library. However, if an organization had the product in their library already, they can continue using it even after you retire it.
Open Products
When you log in to the EdCo Partner Portal, the product landing page displays. You can also access it by clicking the EdCo Partner Portal link in top menu bar.
Retire Product
Click the product's Options icon [1]. Then click the Request Retire link [2].
Complete Form
When retiring a product, fill out the Request to Retire form.
Click one of the following radio buttons under Reason For Retirement [1]:
- Duplicate
- No Longer Offered
- Not Our Product
- Other
To select an alternate product for customers, click the Replacement Product drop-down menu [2].
Include other notes in the Note field [3].
Submit Request
Click the Submit button.
The request is submitted to our System Administrators for removal.
