Community help

MrReed · 2022-08-30

I have had a few teachers receive strange errors with a Google Assignments LTI 1.3 assignment.The assignment is created successfully. Later, when the teacher clicks on the assignments in their module, they receive an error message (Couldn't Find Val...

sniyha · 2022-08-30

how do u turn them in

JodiKriner · 2022-08-30

Hello, some of my teachers do not see either Google Drive or Office 365 when the create a new course (have tried a few times). However, other users see the two links (and created the accounts the same way). Any suggestions?

JamesOverton · 2022-08-30

I would like to delete courses on my child's Canvas that are from last year and the year before.

asiderova · 2022-08-30

I cant access my course through canvas. It shows inbox and other parts of canvas but not my dashboard, not my course etc

MsByerly · 2022-08-30

I put the students names in last name first and the grade book is organizing it by first names is there a way I can filter by the last names? Byerly Rebecca is what I put in and I want the grade book to filter acorrding to Byerly or be able to chang...

IffatIbrahim · 2022-08-30

Hi, Ive been using canvas on Safari from my laptop for a course. i recentyl tried to log in and the Dashboard page isnt loading naymore. I have also tried on chrome and Mozzilla and its the same issue. My cookie settings are to allow cookies. please...

KS230 · 2022-08-30

I have spent hours trying to print the numerous messages between my instructor and I. Unfortunately that is the only method of communication we had. I need to print our communication out as it took place, in chronological order. This I cannot do ...

allison88 · 2022-08-29

Hi everyone  Just wondering if there is there a way that we can do a bulk hiding for an LTI from the Student Navigation bar as opposed to clicking and dragging it to hide across all courses? We do not need the students to see a newly active LTI acro...

ShannonBagley · 2022-08-29

Hi, I am editing an existing course which has links to sites we no longer use. I am deleting a lot of what is on the page and then adding new information. In the most part this is fine. However, when I hit save and view the page, I can still see a li...

KaylenPatterson · 2022-08-29

I have been trying to login on canvas on my iMac and it is not working, I am able to get into the account but when it opens the page doesn't seem to be fully loading but, the icons are not poping up

DominicOrlando · 2022-08-29

I am using TWA/ Go-React for an ASL college course. My teacher has setup the class for it but my dashboard isn't loading for the class material.

EthelWilliams · 2022-08-29

I have class online on Mon.and wednes.why is it that I am not able to login onto canvas I missed the whole class

abrown8 · 2022-08-29

As an instructor, I went to my modules section and linked assignments from paper & online homework, so that students could see them from Modules. They are in order: 12345678 in the Assignments menu.After they populated the Modules section, they were ...

nastia1 · 2022-08-29

Hello, I received a pairing code for my daughter, but not for my son, and so I cannot add him to the ParentVue/Canvas system. How can I add him to the system, please? Kind regards,Anastasia

terry_truelove · 2022-08-29

How can I post my office hours to multiple sections without entering into each sections' calendar? In other words, I want to post my office hours for my classes but is there a way to do that one time for all of the classes? I do not see such an optio...

Jaymes · 2022-08-29

How do I join my teachers group and do my assignments while being suspended at home

brian_aulisio · 2022-08-29

I am a high school instructor.I entered all of my students' school email addresses to CANVAS to put them into the course. They can now see the course on their CANVAS home page. Each student has an SIS ID that looks like "student_12345" with different...

brandie · 2022-08-29

Is there a way to print online attendance, or sort by last name?

JeanneHintze · 2022-08-29

Hi,I cannot access wi-fi on campus, so cannot access canvas from cell phone- but used to work just fine.

JolieBeth23 · 2022-08-29

The gradebook is not calculating a score correctly for just a handful of students, and I can't figure out why. One of my weighted categories is Learning Engagement/Classwork. As of right now at the beginning of the year, only one assignment in that c...

0611137942 · 2022-08-29

I am not able to access an assigned quiz.I get (no quizzes available ) message.Thank you

mseely · 2022-08-29

Is it possible to schedule the opening of Pages within a Module that is already opened and published? I'd like to have some things opened in the module for students to access, and then have other items (i.e. pages or files) open later in the week.

kiraS · 2022-08-29

After following directions to enable pronouns our profile indicates that there are none to select. Does this just mean that our school does not have pronouns enabled?

barsmith · 2022-08-29

For the last couple of years, LaTeX code typed between $ and $ would render as an equation once a Canvas page was saved. This was not working for me today. Typing, say, $ k^2 $ just produced "\(" rather than the desired k with an exponent 2 on it...

AshleyKing139 · 2022-08-29

Hello! Lately I have been experiencing when I log into canvas a pop up almost every single time asking for me to verify a code that has been sent to my phone. It is getting quite annoying having to get the code every time to log in.. does anyone know...

Gal_Katz · 2022-08-29

I’m looking for a way to update my Canvas external tool with the currently active course sections.Currently, I'm receiving each user's current sections (name and id) as a custom field defined in the developer key:$Canvas.course.sectionIds$com.instruc...

AndreaKnibbs · 2022-08-29

As a student, can we receive a notification when a new course is made available on our Canvas? I don't want to receive a notification for all material added to a course - just when a new course is made available or opened up by the instructor.

bernardo · 2022-08-29

If I copy and paste a link from another canvas page, it brings the link itself as well as the text, which is lovely, but every time it pastes it it includes the text "Links to an external site" as part of the link text. This is potentially useful for...

mramir11 · 2022-08-28

Is there a way to duplicate a quiz and retain multiple due dates? I have been able to duplicate a quiz and retain one due date, but not multiple. Is there a way to do this on New or Classic quizzes?

sgergely · 2025-11-10

DAP CLI 2.1.0 is here, bringing smarter API rate-limit handling and improved compatibility under the hood. This release also adds support for emoji characters in your database workflows, because data deserves a bit of fun too.

sgergely · 2025-11-10

Earlier this month, we announced the infrastructure upgrade powering the Canvas Data 2 (CD2) / DAP Query API, to Snowflake. We’re excited to share that this transition is progressing as planned and brings significant improvements in data fidelity, sc...

YasiAfsharnive · 2025-11-07

An overview of Enhanced Rubrics and all the awesome upgrades we've made to classic rubrics.

ZoeLubitz1 · 2025-10-30

Sharing our findings from the recent “Course Progression for Modules” Early Adopter Program (EAP).

SamGarza1 · 2025-10-24

We are excited to announce that Differentiation Tags is now Generally Available! Over the past several months, Differentiation Tags has grown into a more powerful, flexible, and intuitive tool that is ready to be used at scale—thanks in large part to...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

Canvas Deploy Notes (2025-11-19)