Community help

MarkS2 · 2022-08-30

Hello,I am an ESL writing instructor and it is absolutely necessary that I have:1. Turnitin plagiarism detection of all writing2. The opportunity for students to submit multiple drafts for an assignment. Some students submit more drafts than others. ...

VictorRobles · 2022-08-30

I am a student and don't know how to upload a photo on my Macbook pro.help please, thanks Victor

ChristineMoore4 · 2022-08-30

Hello - we have a student auditing a class, and would like this student to be able to access the Canvas LMS but not be added to the gradebook. Is there any way to keep an individual student (with the Canvas "student" role) out of the Gradebook?

WilliamLai · 2022-08-30

In the Daskboard page, I would like to ask if there is possible to show sub-Daskboard(s) inside any these Daskboard item? (My user role is IT Admin)

agrant53 · 2022-08-30

How do I add teaching assistants to Canvas?

VictorRobles · 2022-08-30

How do i upload an image on a Mac?

EliotLev · 2022-08-30

Hello, I'm registered for International Social Welfare Services at Columbia School of Social Work. It's showing up in my registration, but not in canvas. Thank you in advance for your help!

KMorganPhd · 2022-08-30

My students shared an issue with me, and I don't know who to tell. Our campus person told me to come here. I looked in the forums, and didn't see anything on this issue. And, I don't have time to look any more. I am using the annotation feature for s...

PaytonCole · 2022-08-30

Move the cancel button further away from the submit button.I have accidentally hit "Cancel" multiple times, and Canvas will simply delete everything without confirming that that's what you want to do. So those words that I just typed up are gone beca...

saraclyons · 2022-08-30

Hi - The table of contents for instructor manuals is set up as a series of questions rather than a series of topics. I understand the topics are in the questions, but a table of contents rather than an FAQ would be more helpful and much more easily s...

ElizabethMcGraw · 2022-08-30

Hello,I'm enjoying New Quizzes' capacity to have different scores for different answers in a Multiple Choice question. However, the feedback at the end of the quiz references right and wrong answers, and since the quiz i made is more of a survey (alb...

seh325 · 2022-08-30

The speed-grader keyboard shortcuts do not work after I type in a grade. I have to reach my hand to my mouse in order to deselect typing in order to next use the keyboard shortcut.Hopefully this is the right venue to report this bug. It would be a ...

KEdmondson · 2022-08-30

I have a student who is having difficult registering for my class. I created the open enrollment link for the class. When he clicks the link, he selects the option to log in with an existing account (he has been enrolled in other courses before). How...

rdobler · 2022-08-30

I am the instructor for a 60-student course with two discussion sections. My grad student Associate Instructor (AI) keeps adding me to her discussion section Canvas site and it keeps disappearing from my dashboard. I have access for a few days and th...

KATIEJANSEN · 2022-08-30

When I click on my blueprint, there is no synch button...only a synch history button.

williamssg7 · 2022-08-30

My canvas dashboard isn't loading. Just shows my class boxes that are grey and just flashing. Inbox and calendar is completely blank also. I can tell that some icons are missing towards the left column because there are some spaces. Please help, clas...

GabrielaPonce · 2022-08-30

Im having trouble logging into my canvas account. Even though I know my password its not working and when I try to rest item I'm not getting any emails with a link. I have waited for over 2 hours and nothing so if someone can help me please! Thank yo...

CynthiaChamness · 2022-08-30

I have an external tool bookwidgets. The company says that the grades automatically show in the gradebook of Canvas as they did in Google Classroom. They are not showing in mine. How does this get fixed?

AmyNiecikowski · 2022-08-30

We roster Canvas from Infinite Campus. A student's account has the correct email listed but in their settings under Email Addresses there's a red exclamation point that the address was not able to be used for email. The email address is in fact cor...

RobGutshall · 2022-08-30

Just started getting this today. Aug 29, 2022 Amazon SES did not send the message to this address because it is on the suppression list for your account. For more information about removing addresses from the suppression list, see the Amazon SES Deve...

PatrickPL · 2022-08-30

On desktop, the Zoom tab does not load for me at all. I have tried different browsers but the result is the same. Any suggestions here?

DC252 · 2022-08-30

Hello,I'm new to Canvas and can see that I can email students using the Inbox. Can they also email me via Canvas? I'd like them to submit weekly discussion questions and this may be a good way to do so. Thanks.

saltman · 2022-08-30

Thanks to James for helping me figure out how to ask a question again!We are trying blueprints. I have a master shell that has the sync button in it. But the class we purchased did not have numbers on the assignments and many assignments had the sa...

AlexStacy-CSD · 2022-08-30

When working with 'File Upload' assignment types, I have a lot of students who submit photos of their work. They are able to submit multiple pictures in a single submission, but when I go into the SpeedGrader, I'm shown their work as a list of separa...

LeahSawyer · 2022-08-30

Hello! today is my first day of classes for the fall semester. I am having trouble logging in to my account. I have tried multiple passwords and I checked spelling and everything. after a few tries I clicked on the forgot password button. when i had ...

SamanthaImhoff · 2022-08-30

Hi, there is no courses option button on my Canvas website and the dashboard just keeps loading. How do I fix this?

Dahlia26 · 2022-08-30

I accidentally deleted week 1 of a module. I am trying to see if it can be restored. I am an instructor for the course. An original help article has been deleted with advice. Any assistance would be greatly appreciated.

KWargo · 2022-08-30

Hi there! Some of my instructors used dashboard pictures, but some did not. It drives me crazy that my dashboard is mixed between images and solid colors. Plus, I don't like the look of the color overlay. How can I (as a student) turn off the dashboa...

NadiaHalstead · 2022-08-30

As the title reads, I am having trouble with the accessibility of Canvas on my Mac. When logging it it loads with GIANT icons and normal sized hyperlinks (screen shot attached). It is unusable.I am using a Mac with up to date software and both Chrome...

JasonLyons · 2022-08-30

I have a teacher who is unable to assign work in Canvas to students in periods where he shares with co teacher. He is able to assign work in periods where he does not have a co teacher.

sgergely · 2025-11-10

DAP CLI 2.1.0 is here, bringing smarter API rate-limit handling and improved compatibility under the hood. This release also adds support for emoji characters in your database workflows, because data deserves a bit of fun too.

sgergely · 2025-11-10

Earlier this month, we announced the infrastructure upgrade powering the Canvas Data 2 (CD2) / DAP Query API, to Snowflake. We’re excited to share that this transition is progressing as planned and brings significant improvements in data fidelity, sc...

YasiAfsharnive · 2025-11-07

An overview of Enhanced Rubrics and all the awesome upgrades we've made to classic rubrics.

ZoeLubitz1 · 2025-10-30

Sharing our findings from the recent “Course Progression for Modules” Early Adopter Program (EAP).

SamGarza1 · 2025-10-24

We are excited to announce that Differentiation Tags is now Generally Available! Over the past several months, Differentiation Tags has grown into a more powerful, flexible, and intuitive tool that is ready to be used at scale—thanks in large part to...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

Canvas Deploy Notes (2025-11-19)