Community help

LillianSteele25 · 2025-10-22

This is Lillian Jane Steele. I still cannot understand how to log into my CANVAS Backpack badges to access my earned badges to add them to my LinkedIn account, so that I understand what I am doing, so that future employers can understand my skills be...

lfransaw0303 · 2025-10-22

new to the platform and just trying to learn how to utilize all the features.. So hello everyone

wduck2 · 2025-10-22

JMP is a statistical software package (www.jmp.com) and in the past Canvas treated .jmp files as any other document (like .xlsx or .docx) and clicking would download the file, but now Canvas acts like .jmp data files are media (like audio or video) w...

JACOBSEN_C · 2025-10-22

I took a classic quiz using OpenAI's ChatGPT Atlas web browser - prompting it to provide a list of all the correct answers right after starting the quiz. It scored a 95%. What are your thoughts? Image below to illustrate. --

2661877517 · 2025-10-22

Can we change/update our logo in the top left of our organization landing page? Is so, how?

KjellAreRefsvik · 2025-10-22

Hi,I am a trial user testing Canvas LMS and wanted to test how I LTI-integrated a H5P learning module. H5P does not show up as a possible External Tool in my UI. I was under the impression that H5P integration would be possible. Am I misunderstanding...

PerwashaMujeeb · 2025-10-21

Hi Canvas Support Team, I am the account administrator of my institution Canvas account. Our students are currently unable to access their Canvas accounts, and an “Institution Suspended” notification is appearing. Could you please investigate and esc...

Mulcahy · 2025-10-21

Request to parse ADMIN - Enrollments - Courses display sequentially in LIFO order by current year 2025-26, then 2025-24, then 2024-23....

RobertoCarrasco · 2025-10-21

I'm the student that withdrew late from a course and wasn't aware they would lose access to the course material through canvas.Is it technically possible for an administrator to grant a student read-only access to a course that has already been archi...

zrobertson · 2025-10-21

I'm using peer review in Canvas for the first time this semester, and while I appreciate that there's a native function, I have noticed that students are not able to see rubric feedback from each other until I post their grades. Part of my goal with ...

Eugenek · 2025-10-21

I feel like it would be extremely beneficial to both the students and instructors to include the option to negate 0's when looking at the average scores. I feel like this gives a much more relevant score to see where everyone is performing, rather th...

KristinL · 2025-10-21

EDUCAUSE is full of inspiration, whether you’re onsite or following from afar. Join the evolution by sharing what sparks your curiosity, the questions you have, and the insights you discover. We'll learn from each other, expand our networks, and s...

Sintjagos · 2025-10-21

Hi, I advised faculty member against using a new quiz with multiple attempts together with a late submission policy because of these two notes (https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-apply-a-Late-Submission-policy-in-the-Gradebo...

kari · 2025-10-21

Hello there, Is there a current solution to allow a singular Group Discussion assignment with, let's say, three groups, each with its own prompt to discuss? We could set up three separate discussions with the individuals assigned. But this solution o...

cheri_masters · 2025-10-21

Curious to know if anyone knows how to print out a list of pairing codes for students. I know teachers and admins can print out observer codes using the People button, but only for that class. I tried going to Admin, Settings, Reports, and creating a...

TrishPeterson · 2025-10-21

I want to create a course with Modules. Each module is a video where I share information to other teachers. At the end of each module, they either have a quiz or post to a Discussion Board to complete. I want them to watch the video again if they ...

j-vanwagner · 2025-10-21

I submitted this as a ticket and I still have not gotten a response from support. I'm hoping I can get support here as I'm meeting with this group tomorrow. We have created a manual course for a non- degree required, non-credit, but part of curricu...

BernardKahiga · 2025-10-21

I have contacted Canvas and get the same answers with no results. I have the access code ( previous page on the module ), I have gone through all the previous modules and I am at this page and I am not able to Take the quiz. The take the quiz button ...

AllanBW · 2025-10-20

Hey folks. I've been in the LMS space for a while now, and I wanted to hear other people's ideas on how they use SCORMs in Canvas.More specifically - I have a number of courses that I have to build out around a series of SCORM modules. Yes, I know, i...

cbb45 · 2025-10-20

I have a quiz that the students have already taken. I would like to change two questions such that they are worth zero, and any students who got any amount of points >0 on them get those as bonus questions. For the one question (a matching question) ...

KristenBatt · 2025-10-20

New to posting announcements and I want to check that I have posted an announcement to the correct LMS course. Where do I go to find posted announcements within a live course? I can only post a 'new announcement' again so I assume there is a place ...

AmySmedley · 2025-10-20

Why don't assignments created in the Turnitin external tool show up in speed grader anymore?

LuzzetteSlough · 2025-10-20

We use FACTS SIS and we have occasional situations in which students are marked inactive in the SIS for a period of time and then return to school and active status. The Canvas Audit Report gives this warning for the inactive students: Warning: Une...

aniwenetzonline · 2025-10-20

Hello, i am trying to submit an idea i dont know how to do so, i can not find submit idea button or link unfortunately. I had wanted to request a feature to be introduced in Canvas LMS where students can directly contact the teacher. Not in the discu...

markmi · 2025-10-19

A few tasks in Canvas are ridiculously tedious with too many unnecessary steps. When I am looking at my list of announcements, the triple dots give me one option-delete. I almost never delete an announcement, but I do edit them ALL THE TIME. In orde...

RichardHartford · 2025-10-19

I was just curious if anyone else is struggling figuring out this website and how it works. In ASU 101, we used Yellowdig, and that was very easy to navigate. For some reason, I have found this to be very difficult to work with. I wanted to see if an...

HannoHolm · 2025-10-19

I am trying to create an assignment so that students can upload a draft document for me to give feedback on. According to the Canvas help, I should be getting a box where I can choose the type of assignment. And there should be a type that allows up...

derchegy · 2025-10-19

Hi,I hope this is the forum to provide feedback.It would be nice to be able to press the "space" keyboard button to play/pause embedded videos throughout the canvas learning material as a student

106602046153178 · 2025-10-18

I can't log in with my Canvas account. I created the account with a join code. I am sure that the email and password I used is correct as I have notes. When I try to forget password, it doesn't send any email no matter how long I wait. When I tried l...

JeniyaKhatiwada · 2025-10-18

I believe that the microsoft immersive reader is an incredible tool for disabled students like myself but I cannot figure out how I can use this tool for actual class readings instead of just canvas posts. It would be wonderful if there was any way t...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

SamGarza1 · 2025-06-09

We’re exploring ways to improve the Peer Review experience in Canvas and we need your input!

Canvas Release Notes (2025-11-15)

Upcoming Canvas Changes 2025-11-05 Breaking Change: Boolean Values Returned as Strings in LTI 1.3 Launches 2026-01-01 Breaking Changes: User-Agent Header Enforcement 2026-01-17 Breaking Change: Deprecation of limit ArgumentBreaking Change: Deprecat...

Published: 10-10-2025