Community help

DeidraNava · 2024-09-19

While the grader is easy to use, I'm struggling to find a way to leave students feedback on their responses in the assessment. Is there a way to write something instead of just assigning a numerical score?

LewisTD · 2024-09-19

Can a single assessment be added to a tracker more than once? Or is there a way to allow students multiple attempts on a single assessment?

AnneLangdon · 2024-09-19

I have five students who took an assessment through Mastery Connect (online with testing code) and their submissions are not showing up. 1) If the students do NOT hit the Finish button, does the test not save their answers? 2) Is there a way for me t...

rebecca_ryan054 · 2024-09-18

A teacher gave students an assessment, and the questions looked good on their end. The question was taken from a bank of questions created by the district. For some students, fractions, and exponents were shown incorrectly. For example students are s...

StacieKegley · 2024-09-18

I had a teacher who accidently created multiple trackers with the same roster of students and then those students took an assessment. Once she caught her mistake, she updated her trackers and the data is showing as "dog-eared' in the correct tracker....

AkahaiLazarus · 2024-09-17

Is it possible to set just one standard's proficiency calculation as decaying average? Most of my standards should be set to "most recent" but I do want one or two of them set as "decaying average". Right now, I only see the option to change all stan...

AndreaTracy · 2024-09-16

When I click on an assessment to access the data I receive an Ooops. We're Sorry message. This is the same for another assistant principal in my school...

MichaelSmith24 · 2024-09-16

I teach Physical Science. I teach the basics of Chemistry. Is there a way for me to get to those questions in the bank even though those classes are not my official classes and add them to a physical Science Test?

DesmosMac · 2024-09-16

I'm not sure why/how I have this data tool bar when I view my assessment results, however many teachers in the district don't. I also only get it for certain assessments. I am a district admin, but this tool bar shows "Details, Settings, Progress, & ...

RebeccaDondanvi · 2024-09-14

Is there a way to create sub-folders within your personal item bank? I teach 6 different courses across 6 sets of standards and need to be able to organize items in my bank to find them again. Right now, the only community answers I can find relate...

RebeccaDondanvi · 2024-09-14

When searching the entire Instructure community, I found a single post by a moderator that indicated you could assign more than one standard to an assessment item. In that post, the moderator said that after selecting the first standard you want to ...

DannyScruggs · 2024-09-13

How do students see their dashboards. The only option they see now is a box for test ID and a box for Student ID

DawnProbst · 2024-09-12

After my students completed an assessment, the results by student by standard aren't populating out on my tracker. I only see each student's total score for the assessment and my class average score; the columns for each standard are blank. My techno...

White911 · 2024-09-11

I am trying to share an assessment with the community. However, I only see the options private to me, private to school, or private to district. What am I doing wrong? Best regards, Michael

lgriffith2 · 2024-09-11

How do I can I narrow it down to choose 2 or more answers without going through every single question please? I haven't been able to do it.

MarkPGriffith · 2024-09-11

Would it be possible to add a feature in MasteryConnect that allows an admin creating district assessments to reserve all the items used in that assessment in one step rather than going to the item bank management page and individually reserving each...

DistrictAdmin1 · 2024-09-10

Is there a way to deliver an MVPA in another language such as Spanish?

LaurenContaste · 2024-09-10

Teachers are having difficulty seeing student's results in their trackers. Do all of the students have to complete the assessment before results are shown? These trackers are through Canvas.

MrsCaseyMcKenna · 2024-09-09

When I log in and go to the Analytics and click on my school dashboard everything is blank. We have given assessments. Please help.

STEPHANIECURFMA · 2024-09-09

I know how to go to the student mastery report. When I select race or gender, I get pulled apart results that we can analyze. However, when I select ELL, FRL, or IEP I do not get any desegregated data. I am assuming this information may not be pullin...

drmccarthy · 2024-09-09

I have a class in the mastery connect that is not showing up on the data with my other 2 classes.

SCOTTCARMICHAEL · 2024-09-09

How do I FOLLOW a teacher in my subject area in my school?

TiaWalley · 2024-09-06

ChristineSenber · 2024-09-05

We will be using Mastery Connect as a district benchmarking system (among other things) and are trying to learn if we will receive student Lexile levels as a result of this.

ShanonWhite · 2024-09-05

I know I can suspend teacher accounts, but is there a way to delete or remove the accounts altogether once a teacher has left our district?

BertSheely · 2024-09-04

I teach SPED Resource K-5th, how do I not share with the general education teachers. I am asking this because my students are working at a much lower grade level than their actual class. And my students show up under the general education teachers na...

CourtneyCrawfor · 2024-09-04

I would like to be able to pull up a test on my smartboard and go over it with the students. I would like for the test to look just like theirs and be able to show them where to highlight, mark out answers, etc. Is there a demo mode? Sometimes I w...

PennyOxendine · 2024-09-04

I would like to be able to search through the item bank with the 'search' option. Each time I put content, like 'Emancipation Proclamation,' it says no results are found. How can I search by content in the item bank?

KimberlyFields1 · 2024-09-04

I'm an admin in the process of creating quarterly math benchmark tests for my school. Based on Va Standards, some questions may be answered with a calculator and some may not. How do I assign a calculator to only certain questions I'm pulling from ...

Pritchett1836 · 2024-09-04

I have students who have not completed a test, but our class period is over. They will finish the test tomorrow. Is there a way I can prevent them from opening the test when they're not in class? I have a class code set up, but if they remember th...

ChrisNguyen · 2025-09-16

The Mastery College Prep Assessment now mirrors the redesigned ACT, giving students realistic practice in less time while boosting confidence and readiness. Discover how these updates set learners up for success.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

KyleOgunbase · 2025-09-04

Last back-to-school season, we introduced a redesigned analytics experience in Mastery Connect, giving educators more intuitive dashboards, advanced filters, and the ability to save customized reports. That launch was just the beginning. Since then, ...

KyleOgunbase · 2025-08-21

At Instructure, we know that time is the most valuable commodity in K12 schools. That’s why we’re putting the power of IgniteAI to work in Mastery Connect, helping educators efficiently gain actionable, accurate insights into their students’ learning...

KyleOgunbase · 2025-08-19

We’re excited to unveil the enhanced item bank experience in Mastery Connect — built around your feedback to deliver a faster, smarter, and more intuitive experience. Whether you’re authoring new content or searching for just the right assessment ite...

ChrisNguyen · 2025-08-18

We’re enhancing the scaling, scoring, and reporting model for Mastery Predictive Assessments to strengthen our alignment with the latest research-based practices and further lay the groundwork for even more powerful reporting capabilities in the futu...

KyleOgunbase · 2025-08-14

This blog post is part of the Mastery Connect back to school series, where we highlight the feature enhancements and updates to prepare you to maximize your upcoming school year. Also check out our Back to School Tips & Tricks: Teachers: Tips for a ...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

shirenv · 2025-05-21

At Instructure, we believe the best way to improve is by listening to the people who use our tools every day—you. That’s why on June 21st US customers will begin seeing a quick question pop up while using Canvas or Mastery asking for your feedback. I...

Cason · 2025-04-17

Students may have specific learning requirements for assessments that are essential for their success. To support this, we are offering the ability to enable tools and accommodations for individual students to provide a fair and inclusive assessment ...

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

Cason · 2025-03-19

Ensure reliable and secure assessments by shuffling answer choices on Mastery assessments.

AlLeeLP · 2025-03-18

With over 60 Mississippi districts using the Mastery View Predictive Assessments, Mississippi educators need confidence in their accuracy. A new study confirms that the Predictive Assessments are strongly aligned with the Mississippi Academic Assessm...

ChrisNguyen · 2025-03-07

Discover how incorporating validated items in the Predictive Assessments enhances accuracy, strengthens instructional insights, and ensures a balanced approach to assessment—without adding extra burden to students.

ChrisNguyen · 2025-02-11

We're launching the Mastery Item Review Panel, where select assessment and standards experts can provide direct feedback on draft Mastery View Predictive Assessment items.

Amy_Haskell · 2024-12-23

We’re thrilled to announce two new features designed to streamline your assessment workflows and save you valuable time: Assessment Student Preview and Bulk PDF Exports for District Assessments.

NinaOng · 2024-12-12

As we near the end of 2024 and look back upon the year… I’d like to share a deeper dive about our discovery process, how the R&D team creates new feature solutions.

ruthfoulkrod · 2024-11-21

What's next for Ideas and Themes

ChrisNguyen · 2024-10-28

The Mastery View College Prep Assessment Reports, previously only available via ShareFile, can be accessed by teachers, school administrators, and district leaders directly from within Mastery Connect.

Cason · 2024-08-23

Discover three updates to help districts and teachers create their Mastery Trackers for the 2024 school year!

ChrisNguyen · 2024-08-01

A new report sharing predictive validity evidence for the Mastery View Predictive Assessments is now available. The report provides evidence from seven districts across four states for grade 3–8 students in math, reading, and science.

Cason · 2024-07-22

If you have accessed your Mastery Connect account since last week, you likely noticed a change in our default color palette. While this change has significant visual impact, we believe it will ultimately improve Mastery Connect by making it more acce...

Cason · 2024-07-08

Explore your Mastery connect data with new dashboards, visualizations, and features!

Cason · 2024-05-29

Please read for important updates to our Mastery Connect teacher and student mobile apps.

ChrisNguyen · 2024-04-04

Beginning on April 10th 2024, explore and provide feedback on over 200 items aligned to the ACT reporting categories. Access the new sample items for free for two-weeks!

Cason · 2024-03-25

Your students can now demonstrate their Mastery on any graded Canvas Assignment or graded discussion. Simply align your assignment, and score your student's work.

DanaOkerlund · 2024-03-08

A few weeks ago our team was able to visit districts in the Gulf Coast Education Initiative Consortium in Mississippi. We were met with warmth and enthusiasm when over 40 representatives from various districts across the region joined us, bringing w...

AlLeeLP · 2024-03-05

As uncovered in our latest studies, grade 3–8 students who completed more assessments in Mastery Connect had significantly higher ELA and math performance on end-of-year assessments.

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

noel_gomez · 2023-12-08

During the past few years, our Product teams have been on a continuous journey of innovation. We’ve compiled a captivating walk down memory lane to highlight the enhancements made to Mastery Connect from 2021 through 2023.

Published: 08-08-2025

Release notes outline upcoming customer-impacting changes that are expected to be displayed in production environments. Please note that features considered for future development are not included in the notes. Table of Contents New FeaturesTrackersG...

Published: 07-11-2025

Release notes outline upcoming customer-impacting changes that are expected to be displayed in production environments. Please note that features considered for future development are not included in the notes. Unless otherwise stated, all features i...

Published: 07-01-2025

Release notes outline upcoming customer-impacting changes that are expected to be displayed in production environments. Please note that features considered for future development are not included in the notes. Unless otherwise stated, all features i...

Published: 05-30-2025

Upcoming Mastery Connect Changes 2025-07-31 End of Life: Inbox & MessagingEnd of Life: Resource Pins & PlaylistsEnd of Life: Student Class Activity & Playlist For more information, please see Upcoming Mastery Connect Changes and Frequently Asked Que...

Published: 03-28-2025

Upcoming Mastery Connect Changes 2025-07-31 End of Life: Inbox & MessagingEnd of Life: Resource Pins & PlaylistsEnd of Life: Student Class Activity & Playlist For more information, please see Upcoming Mastery Connect Changes and Frequently Asked Que...

Published: 03-28-2025

Periodically functionality will be added, changed, or removed in Mastery Connect. Announcements are made in Release Notes on an ongoing basis. Other changes may not be directly related to Mastery Connect, such as browser updates, which are not assoc...

Published: 02-28-2025

Release notes outline upcoming customer-impacting changes that are expected to be displayed in production environments. Please note that features considered for future development are not included in the notes. Unless otherwise stated, all features i...

Published: 12-20-2024

In this Mastery Connect release (December 19), Mastery Connect supports bulk Printable benchmark PDF and answer key exports, and assessment authors can preview assessments. Additionally, Gradecam enhancement has been implemented. New Features ...

Published: 11-01-2024

In this Mastery Connect release (October 31), Mastery Connect supports single sign-on (SSO) through ClassLink. Additionally, Mastery Connect & Desmos customers can request the Desmos Matrix Calculator to add to available Desmos calculators. New ...

Published: 09-27-2024

In this Mastery Connect release (September 27), the Quick Reassess feature allows Mastery Item Bank users to easily reassess students with a few clicks. Additionally, the Mastery Connect login page is redesigned with an improved user experience. ...

Published: 09-20-2024

In this Mastery Connect release (September 19), administrators can export multiple Mastery View Predictive Assessment Reports at the same time, item types have been updated, and all educators can search for their items and passages using keywords in...

Published: 08-23-2024

In this Mastery Connect release (August 22), admins and teachers can easily compare an assessment to other assessments. New Features Assessment Compare Admins and teachers can easily compare an assessment to other assessments. On any Ass...

Published: 07-26-2024

In this Mastery Connect release (July 25), district admins can restrict teacher tracker creation. Additionally, districts can opt to change account settings so teachers only have access to approved cores when creating trackers, curriculum maps, or a...

Published: 07-22-2024

In this Mastery Connect release (July 19), the Mastery Connect global color palette is updated to enhance accessibility. Updated Feature Global Color Palette Update The Mastery Connect global color palette is updated to be fully accessible...

Published: 07-12-2024

In this Mastery Connect release (July 11), the Save option allows users to save selected dashboard filters and options. New Features Saved Dashboards The Save option allows users to save selected dashboard filters and settings. This feature a...

Published: 07-01-2024

In this Mastery Connect release (July 1), Overview and Assessment dashboards provide admins with flexibility and insight into student Mastery performance and assessment results. Also, educators can align assignments and grade Canvas content to a s...

Published: 04-19-2024

In this Mastery Connect release (April 18), the Assessment Editor for item-based assessments is updated with an analysis view. Furthermore, all assessment types are updated with an in-depth printable answer key. Additionally, searching for and filte...

Published: 04-12-2024

In this Mastery Connect release (April 12), additional item types are available for printing. Updated Feature Printable Item Type Updates Additional item types are available for printing. To ensure a smooth experience for printed assessments, ...

Published: 03-21-2024

In this Mastery Connect release (March 21), admins and instructors can align a Canvas assignment to a standard in a Mastery tracker for a more unified experience. Additionally, the header in the Mastery Connect student assessment experience is updat...

Published: 10-27-2023

In this Mastery Connect release (October 26), Canvas New Quizzes can be converted to Mastery Connect assessments. New Feature New Quiz Conversion to Mastery Connect Canvas New Quizzes can be converted to Mastery Connect assessments. New Quizz...

Published: 10-19-2023

In this Mastery Connect release (October 19), users can include archived student data when bulk exporting scores as CSV reports. New Feature Bulk Export Archived Student Data Users can include archived student data when bulk exporting scores...

Published: 09-29-2023

In this Mastery Connect release (September 28), district administrators can bulk deliver benchmark assessments. An interface update is also included. New Feature Bulk Benchmark Assessment Delivery District administrators can bulk deliver benc...

Published: 09-22-2023

In this Mastery Connect release (September 21), teachers, collaborators, and admins with permissions to access a tracker can export a CSV report that displays mastery and assessment results by student for each standard in a tracker. Additionally, in...

Published: 08-25-2023

In this Mastery Connect release (August 24), administrators can download a CSV-formatted file of the Overview Report. Also, the experience for creating and editing curriculum maps and trackers is updated to provide various windows for an intuitive wo...

Published: 08-18-2023

In this Mastery Connect release (August 17), all standard selector drop-down menus are updated. Also, instructors can print all of their assessments. Additionally, users can easily view the number of items found next to the standard and item type. A...

Published: 08-11-2023

In this Mastery Connect release (August 11), districts that use Chromebooks can install Respondus Lockdown Browser using a new extension via the Chrome Web Store. New Features Respondus Lockdown Browser Chromebook Extension Districts that us...

Published: 07-21-2023

In this Mastery Connect release (July 20), a Tracker Status field is added to the benchmark progress export. Updated Features Tracker Status Field A Tracker Status field is added to the benchmark progress export. The Tracker Status field...

Published: 06-29-2023

In this Mastery Connect release (June 29), Mastery Connect introduces an updated user experience which includes: the ability to convert Canvas Classic Quizzes to Mastery assessments, a new assessment creation experience, and a Tracker Assessment lis...

Published: 02-06-2023

In this Mastery Connect release (February 2), the district teacher export includes teacher status. New Features Teacher Status The district teacher export includes a teacher status column. This update allows users to easily view teacher statu...

Published: 01-23-2023

In this Mastery Connect release (January 19), the option to Include Dictionary and Picture Dictionary is available in the Export Students modal. New Features Export Students Dictionary Setting The option to Include Dictionary and Picture Dicti...

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