Community Help

laogata · 2023-05-31

I understand that upon module/assignment completion, a Catalog certificate is awarded. Is there a way to make the trigger be the score for that last submission to determine the certificate being awarded instead of an ungraded last submission?

katherinemsd · 2023-05-19

When trying to buy a course in Canvas you are required to create an account and log in. On the registration page there is a checkbox that says:I agree to the REPLACE ME policy. There is no link and no explanation of what this means. What is it? Is i...

L11ghtman · 2023-05-18

I'd like to add a link (either text or an image) to our Canvas Catalog banner to direct back to our org's website. By default I think the banner image (our org logo) in Catalog drives back to our Catalog domain main page, which makes sense, however s...

ShireenMoazen · 2023-05-15

I'm not sure how to view the time remaining to complete a course. The main dashboard does not show any expiry date. Any insight is appreciated. Thank you

dperry78 · 2023-05-04

Has anyone found a way to post the end date and time for a student's on-demand course?We can see it administratively within Canvas easily enough, but there is no capability baked into Canvas or Catalog for the student. Catalog will tell them how man...

sbarry2 · 2023-05-02

We recently launched a "Program" in Catalog for a client customer. We do not want anyone signing up for the course, just the client employees. We made the program, and the required courses, a link only that is shared with the client. However, we rece...

AMTaylor321 · 2023-04-27

We have a need to be able to cancel student progress and zero out their scores in a course. We have been attempting to delete (or conclude) the student's enrollment in the course, and then create a new enrollment. However, the new enrollment always c...

JanHebert · 2023-04-13

How do you open the student dashboard?

JenniferJWhite · 2023-03-28

Hello, Everyone,This is just a reminder that our next Catalog Users Group meeting will be on Friday, 7 April 2023 at 2:00 PM ET. Please add any items that you would like to discuss to the agenda: https://docs.google.com/document/d/1S0HCT3ifa1ligWnQR...

KatieSandham · 2023-02-21

Hi everyone! We currently have Catalog integrated with Paypal for payments, and are looking at moving to Stripe in the coming months. Does anyone else use Stripe? It would be great to get some visuals as to how it looks, the steps the users need t...

dljoyork · 2023-02-17

We have a compliance type Catalog course that students need to take every year. The course is set up to allow 60 days to complete it. A student just tried to re-enroll and ran into problems. When she clicked on Enroll, she got an error message say...

LeduTech · 2023-02-01

Hello! I am looking for the updated link for theCanvas Catalog Logo Guidelines PDF to replace this broken / dead one: http://bit.ly/catalog-logo-guidelines-pdfThis link appears here on the Home-->Canvas-->Canvas Catalog-->Canvas Catalog-->How do I ...

JenniferJWhite · 2023-01-27

Hello, Everyone,This is just a reminder that our next Catalog Users Group meeting will be on 3 February 2023 at 2:00 PM ET. Please add any items that you would like to discuss to the agenda: https://docs.google.com/document/d/1S0HCT3ifa1ligWnQRLhSZg...

colbyaugustine1 · 2023-01-26

My classes aren't showing up on my canvas and I was wondering why they weren't able to be used on my computer, but it works on my phone?

sbarry2 · 2023-01-18

We recently started using the new Enrollment date Start/End feature in Catalog. However, it doesn't work the way we thought it would. When you add the dates to the course under the enrollment button, it just lists the course(s) as not being able to e...

cmccann1 · 2023-01-13

For obvious reason, HTML and CSS design made simple.

RyanGovreau · 2023-01-05

I have several courses listed in Canvas Catalog with the credit value is less than 1, such as 0.03 or 0.07, etc.Looking at these courses in Catalog, the course tile card shows the correct credit value (0.03 or 0.07). When clicking into the course to ...

BarryBEATTIE · 2023-01-03

Early days for Catalog for us.It is possible some of our Catalog courses will have mixed enrolmentsself-enrol via Catalog (certificate issued)manual enrolments into the Canvas course directly.SIS/integration into the Canvas course directly.I'm just w...

BarryBEATTIE · 2022-12-22

From: https://community.canvaslms.com/t5/Canvas-Catalog/How-do-I-add-a-certificate-of-completion-for-a-Catalog-program/ta-p/1741 "If an admin manually enrolls a user in a Catalog program, the user will not receive a certificate upon completion of the...

BarryBEATTIE · 2022-12-20

Hi. We're just starting to look at Canvas Catalog for our large complex government organisation. Ignoring our existing "Bread'n'butter" P-12 student learning using Canvas, we'll have both staff training and also governance-based compliance training f...

geoff_price · 2022-12-15

...and want to know how to work together!Pardon the corny subject line, just trying to get some guidance (and have a little fun at the same time).Background: We're a brand new Instructure client in higher education, licensing both Canvas and Catalog ...

EllaEpshteyn1 · 2022-12-04

I would like to make our Catalog listing and program pages more attractive and one of the things I am trying to do is create an accordion. I have tried with CSS and JS and without. Multiple ways. The accordion seems to work initially in the program d...

KatieSandham · 2022-11-24

Hi all, We have come across some instances whereby learners show on the analytics report with Registration 1, they have been allocated a Canvas User ID, but they show Revenue 0 and Enrolment 0 (which is ok cause they may not have enrolled). However, ...

L11ghtman · 2022-11-22

We recently started using Catalog's custom HTML certificate builder to provide certificates to our Canvas module course completers. It's a nice way to reduce the administrative work of manually creating unique PDF certificates for our students when t...

sbarry2 · 2022-11-18

Recently we've had users paying for courses, appearing on our Authorize.net report as Paid but NOT getting enrolled into the course they paid for. When an admin logs in "acting as the user" we can see the course in the cart and the timer counting dow...

EllaEpshteyn1 · 2022-11-16

Hi all,We have a main catalog landing page at the U of British Columbia (https://courses.cpe.ubc.ca/). It is currently empty - no sub-catalogs are displayed on this page. I am admin on my group’s sub-catalog (BRIMM (ubc.ca)). There are two links on ...

elliotfrei23 · 2022-11-08

With the Program Listing feature, is there a known way to have the participants have a choice of elective classes? We have a Certificate Program with our institution that has "required classes" and "elective classes" that each registrant can choose ...

dljoyork · 2022-10-25

I have been directing some of our customers to use the new bulk purchase option. I thought it would save me time if I didn’t have to process a group enrollment manually. Unfortunately, that hasn’t been the case, as I’ve gotten help requests from at...

dljoyork · 2022-10-17

As a Catalog subaccount admin, I sometimes have students who complete one of our courses outside of the days allotted. This means that they don't get a certificate. Is it possible to trigger Catalog to create the certificate? I've tried editing the...

L11ghtman · 2022-10-13

We use Catalog to manage our Canvas course registrations and webinar listing. One of our upcoming classes is taught via a partnership between our org and two others. Obviously when people register for the course, we receive their basic contact info, ...

matekiss · 2024-11-20

Discover how our latest enhancements streamline the checkout experience and give institutions greater control over listings presentation. Explore these user-focused updates now in beta, with production launch next week!

matekiss · 2024-11-05

Explore the upgraded Canvas Catalog Category Menu, now in Beta! Enjoy a sleek new design, faster load times, intuitive pagination, and enhanced deletion safeguards. Dive in and share your feedback!

matekiss · 2024-10-21

The redesigned Catalog Info Page and Salesforce Integration are now live! Explore new features like flexible enroll settings, LinkedIn Insight integration, and automated syncing to improve your Catalog experience.

matekiss · 2024-10-01

Explore our newly redesigned Catalog info page in Beta! Share feedback by October 20st to help us refine features like enroll settings, tracking, SEO, and more. Take the survey today!

matekiss · 2024-09-25

We’re redesigning the Catalog Detailed Listing Page, and we want your feedback! Explore our design options and share your thoughts on usability, layout, and customization. Your input will help shape the final version—submit your feedback by October 2...

matekiss · 2024-09-17

Exciting updates are coming to Canvas Catalog in H2 2024, driven by your feedback! We’re enhancing accessibility, improving section management, and rolling out integrations with Power BI and Canvas Credentials. Are you interested in the roadmap for C...

matekiss · 2024-09-09

Curious about how the Catalog team is evolving our development process? We're shifting to a more agile, feedback-driven approach with smaller, iterative releases that bring value faster and adapt to your needs. Join us as we explore this exciting new...

matekiss · 2024-09-06

You asked, and we listened! The highly requested PowerBI integration is officially on the 2024 roadmap for Catalog. Soon, you’ll have the power to transform raw data into actionable insights with dynamic visualizations, custom dashboards, and predict...

matekiss · 2024-09-04

Since the release of our Catalog update, I've received several questions about the new section sync improvement. Given the interest, I thought it would be helpful to provide a comprehensive overview of this development, its benefits, and a real-life ...

matekiss · 2024-08-12

Are you ready to make your voice heard? We’re looking to add new integrations to Instructure’s Catalog, and we want your input on which tools would make the biggest impact for your institution. Whether it's CRM, accounting, analytics, or marketing, t...

matekiss · 2024-08-06

We're excited to unveil the Beta version of our revamped Promotions page in Catalog, packed with new features designed to make your experience smoother and more efficient. From a powerful search bar to quick action buttons, discover all the enhanceme...

matekiss · 2024-07-26

We're gearing up for an exciting new feature: Salesforce Integration with Catalog! Be among the first to test and shape this groundbreaking enhancement. Interested? Stay tuned for more details on how to join our Beta testing team!

matekiss · 2024-07-22

Are you ready to shape the future of the Canvas Catalog? As one of our valued users, your feedback is crucial in helping us refine and improve the Category menu. We've heard your concerns about the current version, and our dedicated team has develope...

shirenv · 2024-07-16

We just wrapped our 14th InstructureCon last week in Las Vegas! Our team gathered with nearly 3,000 customers and partners from across the globe for over 260 inspiring sessions. The temperature outside soared to over 115 degrees, but inside, the atmo...

matekiss · 2024-07-16

 Meet Máté, the newest addition to our Instructure team!  With a rich background in hospitality IT and a passion for creating products people love, Máté brings a fresh perspective as the new Product Manager of Catalog. From lecturing at Corvinus Un...

KataKeri · 2024-06-21

Important accessibility fixes are coming to Canvas Catalog on June 25th. Changes to the HTML structure may affect your customizations. Check your beta instances now to ensure everything works smoothly before the production release on July 22nd!

KataKeri · 2024-06-05

We’ve listened to your feedback and are enhancing our communication to keep you better informed about updates and news.

KataKeri · 2024-06-03

We will be upgrading to the latest versions of jQuery and jQuery UI. If your institution uses custom JS/CSS, we recommend checking your beta instances.

KataKeri · 2024-05-07

A security update will be released to production on June 3rd to enhance the security of your Catalog account. UPDATE: TLS 1.2 will be supported. Some weak ciphers will be removed but support for TLS 1.2 will continue.

KataKeri · 2024-04-22

Our latest enhancements to User Defined Fields (UDFs) are here to ease the way you manage and collect relevant student data. Dive into the details and get ready to shape the future of UDFs with your feedback.

KataKeri · 2024-02-28

The Catalog Storefront Theme Editor is now in beta, allowing admins to customize the storefront without coding. Root admins can grant subcatalog admins access to the Theme Editor. Admins can toggle between Theme Editor and custom JS/CSS. Current feat...

KataKeri · 2024-02-13

We listened carefully and we've heard you - Catalog Analytics Charts are now back!

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

KataKeri · 2023-12-18

Dive into our 2023 feature rewind—packed with game-changing updates, user-centric enhancements, and pivotal milestones. Stay tuned for a journey through our standout achievements!

KataKeri · 2023-12-04

Heads-up: Catalog's release schedule is changed this week.

KataKeri · 2023-11-21

Dear Catalog users, Your input is crucial! At Instructure, we're dedicated to enhancing your experience by tailoring our services to your needs. Take a moment to fill out our quick survey and let us know about your institution's 3rd party integration...

KataKeri · 2023-10-31

Shape Our Future Together!  Take our Catalog/Canvas Course Flow User Experience Survey and make your voice heard. Your insights can lead to an even better cross-product experience. Your feedback matters!

jmitchell3 · 2023-10-02

Read about the three updates to the Instructure Roadmap and get more details from our Catalog and Studio teams.

Edina_Tipter · 2023-10-02

Great news for Catalog users (and future Catalog users) : I am happy to announce that as per our commitments, Catalog data is available, labeled as BETA, via the CD2 API and CLI. Isn’t it great? 珞

KataKeri · 2023-09-29

Besides our committed roadmap items for Q3 the Catalog team worked on some additional features which are now available in production. The Q3 roadmap for Catalog was just the beginning–we added even more additional features and they are available now....

Catalog Release Notes (2024-11-18)

In this Catalog release (November 18), the Canvas Catalog Category Menu is updated to provide users with a sleek new design and multiple enhancements for smoother and more intuitive category management. Canvas Catalog is an all-in-one learning solut...

Published: 10-28-2024

In this Catalog release (November 4), the Disable Drop Course/Program option allows admins to disable the ability for students to drop courses or programs. Also, when an admin updates the enrollment end date for a specific course section, only that ...

Published: 10-01-2024

In this Catalog release (October 21), a LinkedIn Insight integration is available. Google Tag Manager is supported. Additionally, the Catalog Info page is redesigned for improved usability and aesthetics. And, the Storefront setting is moved to its ...

Published: 08-21-2024

In this Catalog release (August 21), when the start or end date for a listing section is updated in Canvas, the updates are automatically reflected in Catalog. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as...

Published: 08-14-2024

In this Catalog release (August 26), during checkout, a pop-up message informs users that all sales of bulk seats are final and that unused seats cannot be refunded or transferred. Additionally, the Catalog Promotions page is updated to equip admins...

Published: 07-12-2024

In this Catalog release (July 22), accessibility-related bug fixes to Canvas Catalog are available. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as a course registration system, payment gateway, and learning ...

Published: 06-25-2024

In this Catalog release (July 1), during enrollment and registration, the first and last name fields are separate. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as a course registration system, payment gatewa...

Published: 05-28-2024

In this Catalog release (June 10), admins can enable the collection of user-defined fields at the enrollment level. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as a course registration system, payment gatewa...

Published: 04-09-2024

In this Catalog release (April 22), the User Defined Fields tab is updated to provide Catalog admins with additional features. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as a course registration system, pa...

Published: 04-02-2024

In this Catalog release (April 15), the new User Defined Fields tab is redesigned to provide Catalog admins with an improved experience. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as a course registration s...

Published: 02-27-2024

In this Catalog release (March 25), admins can customize storefront brand colors, logos, and header images. Additionally, the My Courses link is changed back to open the Canvas Dashboard. Canvas Catalog is an all-in-one learning solution that integr...

Published: 02-20-2024

In this Catalog release (February 26), the Audit Log page allows root admins to view revenue changes made by admins and subcatalog admins. Additionally, the link to access Canvas from the user menu is renamed My Courses to provide better clarity. Ca...

Published: 02-02-2024

In this Catalog release (February 5), an improved revenue management experience is available for admins and subcatalog admins. Additionally, analytics charts display data for listings, enrollments, orders, and users. Canvas Catalog is an all-in-one ...

Published: 12-07-2023

In this Catalog release (January 8), the Tags page allows admins to view and manage tags directly through the admin console. Additionally, admins can associate a single listing with multiple catalogs. Also, Cross Listing and Tags permissions are add...

Published: 10-31-2023

In this Catalog release (November 20), the new Subcatalog Admins page is available to provide Catalog admins with an improved experience. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as a course registration ...

Published: 10-03-2023

In this Catalog release (October 10), search functionality is improved throughout Catalog. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as a course registration system, payment gateway, and learning platform....

Published: 09-20-2023

In this Catalog release (September 25), admins can manage tags through the API. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as a course registration system, payment gateway, and learning platform. Learn more...

Published: 09-19-2023

In this Catalog release (September 18), admins can remove users through the API. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as a course registration system, payment gateway, and learning platform. Learn mor...

Published: 08-14-2023

In this Catalog release (August 21), Catalog supports SKU and detail codes for Transact/Cashnet transactions. Catalog release notes indicate features and updates that are currently available in the Catalog beta environment. These updates will be ava...

Published: 07-17-2023

In this Catalog release (July 31), new Analytics API is available via the public gallery API with paging, filtering, and search capabilities. Catalog release notes indicate features and updates that are currently available in the Catalog beta enviro...

Published: 07-03-2023

In this Catalog release (July 3), the old versions of the Analytics tab and the Reports tab in Admin settings are officially deprecated. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as a course registration s...

Published: 06-26-2023

In this Catalog release (June 26), admins can enable or disable Shopping Cart per root catalog in Settings. Additionally, the Catalog listing card formatting is updated to enhance readability. And, Rapyd is a supported payment gateway for Catalog. C...

Published: 04-24-2023

In this Catalog release (May 2), Catalog Analytics is updated to equip users with improved filtering and search functionality, new report types, enhanced reports, and a more user-friendly export mechanism. Catalog release notes indicate features and...

Published: 04-11-2023

In this Catalog release (April 24), the Admin menu is updated to better support browser window minimizing. Catalog release notes indicate features and updates that are currently available in the Catalog beta environment. These updates will be availa...

Published: 03-23-2023

In this Catalog release (March 14), enabling the Enable Self Registration option in the Catalog admin settings allows individuals without a Canvas account to create one directly through Catalog and enroll in Catalog listings. Catalog release note...

Published: 02-22-2023

In this Catalog release (March 6), Catalog is updated to version INSTUI 8. Note: Prior to this release, institutions who use custom JS/CSS should check their beta instances to verify any possible breaks. Catalog release notes indicate features a...

Published: 02-01-2023

In this Catalog release (January 30), the search functionality in Catalog is updated to help users find relevant content faster. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as a course registration system, p...

Published: 12-06-2022

In this Catalog release (December 13), users can pre-define opening and closing enrollment dates for listings. Catalog release notes indicate features and updates that are currently available in the Catalog beta environment. These updates will be av...

Published: 11-29-2022

In this Catalog release (December 5), admins can enable/disable bulk purchase on a subcatalog level. Catalog release notes indicate features and updates that are currently available in the Catalog beta environment. These updates will be available in...

Published: 11-21-2022

In this Catalog release (November 21), Xendit is a supported payment gateway for Catalog. Canvas Catalog is an all-in-one learning solution that integrates with the Canvas LMS as a course registration system, payment gateway, and learning platform. ...

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