Community help

TrevorOftedal · 2022-08-15

Is there a way for my students to submit an assignment through canvas and have it go to a specific folder in google drive? I tried doing the "Google Drive Cloud" assignment under "Submission Type" but I couldn't link a Folder. Thank you.

BrianaGonzalez · 2022-08-15

My canvas won't load on my computer. It let's me log in but, won't load completely. It gives me three options dashboard, calendar and inbox which I can click on but it doesn't show me anything on the tabs. It works on my phone fine but since some cl...

SMCK · 2022-08-15

I may have missed an answer to this in one of the many posts relating to grade posting policies. Forgive me if that is the case.If a manual grade posting policy is used on a course, is any record kept in Canvas of the actual date that the grades wer...

apelton · 2022-08-15

Is there a way for me to view who is making changes to a calendar in Canvas?

Yeji · 2022-08-15

Hello. I initially enrolled continuing education before and now I enrolled college classes but I don’t see my college class on canvas just continuing education. How do I fix it?

sam_mcknight · 2022-08-15

Are there any APIs we can use to check system health and service availability like what is shown on the status.instructure.com page? We are hoping to have our internal system monitoring tools monitor the health and notify us when an Instructure servi...

CharisDavenport · 2022-08-15

Is there any way to share one of my Canvas Documents to Google Classroom?

burdicks · 2022-08-15

Semester-long project are introduced at the beginning of the semester. Students read a page which gives instructions for the project. At the end of the semester, students submit the project using an assignment. I want students to see the rubric when ...

TristanSmith1 · 2022-08-15

Hello, I attempted to register for Eureka Math K-5, but accidentally signed up for Amplify. I need help on how to delete Amplify course and change it to Eureka Math.

JennaleeReyes · 2022-08-15

Hello, I've been using canvas for over a year and all of a sudden none of my classes are appearing in canvas, I could see them through my app but not my computer.

ROSEMARYMARTIN · 2022-08-14

I'm in a lesson where I'm supposed to look at my modules, but I don't know how to start a class yet. Can you advise?

DaniloTiamzon · 2022-08-14

The create new course feature in my free canvas account is disabled. How can I create new courses?

jcrooks · 2022-08-14

I was updating some of my canvas pages by copying and pasting from from a MS Word document I had been working on. All of a sudden, Canvas would not allow me to paste. Can you help me correct this?

rgibson1 · 2022-08-14

A faculty asks: "I am having an issue with the Canvas calendar feature. I am putting in events and then trying to extend them across multiple days. Specifically, I am just labeling the weeks of the semester as week 1 – all the way to week 16. For the...

LouFlemming · 2022-08-14

Help! My assignment submission deadline is tomorrow and while I can log into Canvas I can't do anything. I get to the landing page and when clicking on any of the icons nothing happens. The dashboard icons are just blank squares that flash. I tri...

CaseyMachen · 2022-08-14

I am an instructor and I assign video quizzes for my classes. The students have 1 attempt per video quiz. If they end up retaking the course, their 1 attempt is carried over (it appears to be linked with the video quiz itself and not the semester or ...

DaleCraig · 2022-08-13

I am attempting to import a QTI publisher file into Canvas as a testbank. During the import step it asks for either the Default Testbank and then shows a drop-down with existing testbanks, or it asks for a new testbank name. Neither of these options ...

AngelinaJones · 2022-08-13

How can I turn off homeroom mode on computer as a student?

AdrianaBarajas · 2022-08-13

how can i acces my canvas, its not showing my subjects

BenjaminCruz3 · 2022-08-13

I have an access code to join a group in canvas where do I go to add that group in canvas ?

fparker · 2022-08-12

We would like to provide live feedback to students as they are working on a Google assignment. Is there a way to provide students with support before they submit a Google assignment?

JScroggs · 2022-08-12

According to a lot of the resources I'm seeing, it looks like online classes are becoming taxable in several states. Does the Instructure community have a plan to compensate for these new laws or any integrations they recommend to move towards paying...

ohopf · 2022-08-12

Two students have not received the email from Canvas to join the course. The course is Published and Canvas says the email has been sent, but students have not received it. I am the instructor. Yes, we have checked their spam and trash folders. For t...

ShannonBarneyG · 2022-08-12

I have a class that is cross listed. When I perform the grade sync I can see the assignment, but the grade does not sync. How can I see the grade and the assignment?

SirDrAaron · 2022-08-12

One of our faculty members is attempting to copy content from one to another and adjust the dates and time when doing so. When they attempt to shift the dates during the course copy, they get an error that says "Couldn't adjust dates on assignment <a...

sbond5 · 2022-08-12

With all of the functioned offered by Canvas, why does the gradebook not have an option to automatically email students who did not submit the assignment by the due date?

GeoffreyWheeler · 2022-08-12

I have taken over teaching an open enrollment course which never concludes. I have to conclude all students manually. There are a lot of graduates (some from over a year ago) still on the roster. Yesterday I concluded 10 students. Today 8 of thos...

tm_05 · 2022-08-12

I would like to restrict students from taking screenshot in courses or exams. How can I do that? Thanks in advance.

MimieVermeulen · 2022-08-11

I would like to use the SCORM function in Canvas but it is not visible at all. In all the articles I have read it says to go into navigation and move it from the inactive to active items.But I do not have any inactive items. And SCORM doesn't appear ...

mackensen2 · 2022-08-11

I was told to open saved copy of Assignment Book on my first course. I have not been able to find this, open or save it. Need some help. Thanks

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

SamGarza1 · 2025-06-09

We’re exploring ways to improve the Peer Review experience in Canvas and we need your input!

sgergely · 2025-06-03

We're excited to announce the upcoming release of a new column, non_collaborative, in the Canvas Data 2 (CD2) Query API's groups and group_categories tables at 2025-06-12. This column helps clearly distinguish between standard collaborative groups an...

ZoeLubitz1 · 2025-06-02

The Course Pacing feature is now only in Course Settings, not behind a feature flag. It is still disabled by default.

Canvas Deploy Notes (2025-10-22)