Community Help

TR14 · 2025-01-31

How do you unarchive a student in a tracker?

VickiPagan · 2025-01-31

The +sign is missing after the graph/available results icon - the Predictive Report option is also greyed out when I click the available results. Will they be available once testing closes next month? Thank you so much for your assistance!

MichelleGoff76 · 2025-01-29

I need to share assessments with my department and am unable to discern how to do so. Any directive or advice is greatly appreciated.

HaileyRichardso · 2025-01-29

My English teachers are completing the CIP IRW assessments provided in Mastery Connect. When they go to grade the essays, they want to print out hard copies so they can provided annotations and notes for the students. They can see where to put in the...

HollyHumphrey-L · 2025-01-28

How do i find the trackers my teachers have created?

kspringerHCPS · 2025-01-27

I am the Canvas/Mastery Admin at my district. I have some teachers who are able to link a standard to an assignment they created in Canvas but other teachers are not able to link those standards. They can see the standards box at the bottom of the sc...

kspringer13 · 2025-01-24

I am the district administrator for Mastery. Our high school is on block schedule and have some courses that are both 1st and 2nd semester. How do I open a new testing window for benchmarks? Or will I need to copy those benchmarks for the 2nd semeste...

RandaKress · 2025-01-23

When first working in Canvas several months ago, I was able to create Outcomes and change mastery levels as well as the calculation methods. I realized that once you create outcomes in a course the format becomes locked and it is a mess to change th...

RosalindBlake · 2025-01-23

We have created assessments for our KK and 1st grade students. The test requires the teachers to read it to students. When the test is printed, it is a student version without the information needed for the teachers to read to the students. How can t...

MichaelRicher · 2025-01-21

When I click on settings in my trackers, the standard proficiency option does not appear. How can this be fixed? Thanks

MandyNorris1 · 2025-01-17

GretchenGegenhe · 2025-01-14

I am a SPED teacher with students in the gen ed classroom. In the past, I have been able view external score information when I click on the mastery level for the standard being assessed. Recently, that has stopped working and I am getting an error m...

KimberNelson · 2025-01-09

We do not want students to take their "Check-ins" while at home. Only with the teacher in class. How can we set these hours?

ShawnaVermillio · 2025-01-09

As a teacher of a course with a Part I and Part II, student schedules can change mid year so I have to create new trackers to keep up with them in the right sections. When I create a new tracker, the data from the old tracker doesn't transfer in. I ...

JAMIEGOODE · 2025-01-09

Hello! I am looking for a resource to share with families to help access their students progress reports in the parent portal. Can you help share any information that would be helpful for me to share with families? Thank you for all of your help!

ThomasGrabowski · 2025-01-08

My school is interested in subscribing to a reoccurring school synch. Can someone forward documentation on the synch and cost to me ?

mswebmaster · 2025-01-07

What are the Pros and Cons of generating a test ID and giving students a Mastery Connect Assessment using the student.masteryconnect.com link, which prompts them for their user id VERSUS just assigning a Mastery Connect Assessment as an Assignment wi...

KimSexton · 2025-01-06

Where do I find the Individual Assessment report with predictive T-cap scores?

BrendaPeck · 2025-01-02

The calculator tool is currently set up to be added to an entire class instead of idividual students. Can Mastery Connect change this to allow teachers to add the calculator tool to individual students?

LisaMarshall1 · 2024-12-28

Some of my students are not in my ELA Mastery Connect Tracker that was there in the beginning. I can not assign these students a grade because I can't access their test.

Tutall_Stafford · 2024-12-17

I see that Classic Quizzes can be added to Mastery Connect, but....My question is:Is there a way for Content Designers, who are not linked to SIS rostered course (in districts with paid license to MC) to able to import Classic Quizzes into Mastery Co...

stephanie_estes · 2024-12-17

Hey all. Long time Canvas User, Long time Mastery Connect User. Have been delivering MC assessments for many years through the Mastery Connect submission tool. This November, the tool stopped working (couldn't find assessment). I learned that the...

ElizabethBarr · 2024-12-13

I've tried to upload a document based assessment that is 19 pages. It is being rejected because of size. How many pages can I upload to create an assessment?

JohnButler · 2024-12-13

I have found some rather distressing mathematical errors in questions on Mastery Connect that have found their way into our Benchmarks. But I don't see anywhere on this site where we can bring it to the attention of the content creators. How would I ...

CR_24 · 2024-12-13

I had a student added and cannot figure out how to add read aloud. No choice for that shows up in he toolbox once I select his name. I have already added the manually add accommodations from the beginning of the year.

EbonyBaker · 2024-12-13

I know that you can filter an assessment report by IEP students and ELL students. Can you filter an assessment report to exclude SPED and/or ELL students?

JacobPurkins1 · 2024-12-12

A student accidentally clicked FINISH TEST instead of PAUSE TEST. How can I reopen this assessment for them to finish? Thanks

Mrs_Underwood · 2024-12-12

I know how to add the tools so the students can use them on the test ( highlighting, draw, etc.). Is there a way for me to see if they are using them? The only "reports" I can find only have which answer they chose. I want to see if they highlighted ...

DennisLafferty · 2024-12-11

I’m reaching out regarding an issue with a district-designed test that my students mistakenly took. Unfortunately, they completed the wrong assessment. While I have generated a new access code for the same test, the system indicates that the students...

AmandaGroesbeck · 2024-12-11

I have a SPED and ESL teacher that need to be able to see their students' MC data, without having to search through each homeroom teacher's trackers. How can I help these 2 speciality teachers create their own trackers, when their students are alrea...

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

Cason · 2025-03-19

Ensure reliable and secure assessments by shuffling answer choices on Mastery assessments.

AlLeeLP · 2025-03-18

With over 60 Mississippi districts using the Mastery View Predictive Assessments, Mississippi educators need confidence in their accuracy. A new study confirms that the Predictive Assessments are strongly aligned with the Mississippi Academic Assessm...

ChrisNguyen · 2025-03-07

Discover how incorporating validated items in the Predictive Assessments enhances accuracy, strengthens instructional insights, and ensures a balanced approach to assessment—without adding extra burden to students.

ChrisNguyen · 2025-02-11

We're launching the Mastery Item Review Panel, where select assessment and standards experts can provide direct feedback on draft Mastery View Predictive Assessment items.

Amy_Haskell · 2024-12-23

We’re thrilled to announce two new features designed to streamline your assessment workflows and save you valuable time: Assessment Student Preview and Bulk PDF Exports for District Assessments.

NinaOng · 2024-12-12

As we near the end of 2024 and look back upon the year… I’d like to share a deeper dive about our discovery process, how the R&D team creates new feature solutions.

ruthfoulkrod · 2024-11-21

What's next for Ideas and Themes

ChrisNguyen · 2024-10-28

The Mastery View College Prep Assessment Reports, previously only available via ShareFile, can be accessed by teachers, school administrators, and district leaders directly from within Mastery Connect.

Cason · 2024-08-23

Discover three updates to help districts and teachers create their Mastery Trackers for the 2024 school year!

ChrisNguyen · 2024-08-01

A new report sharing predictive validity evidence for the Mastery View Predictive Assessments is now available. The report provides evidence from seven districts across four states for grade 3–8 students in math, reading, and science.

Cason · 2024-07-22

If you have accessed your Mastery Connect account since last week, you likely noticed a change in our default color palette. While this change has significant visual impact, we believe it will ultimately improve Mastery Connect by making it more acce...

Cason · 2024-07-08

Explore your Mastery connect data with new dashboards, visualizations, and features!

Cason · 2024-05-29

Please read for important updates to our Mastery Connect teacher and student mobile apps.

ChrisNguyen · 2024-04-04

Beginning on April 10th 2024, explore and provide feedback on over 200 items aligned to the ACT reporting categories. Access the new sample items for free for two-weeks!

Cason · 2024-03-25

Your students can now demonstrate their Mastery on any graded Canvas Assignment or graded discussion. Simply align your assignment, and score your student's work.

DanaOkerlund · 2024-03-08

A few weeks ago our team was able to visit districts in the Gulf Coast Education Initiative Consortium in Mississippi. We were met with warmth and enthusiasm when over 40 representatives from various districts across the region joined us, bringing w...

AlLeeLP · 2024-03-05

As uncovered in our latest studies, grade 3–8 students who completed more assessments in Mastery Connect had significantly higher ELA and math performance on end-of-year assessments.

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

noel_gomez · 2023-12-08

During the past few years, our Product teams have been on a continuous journey of innovation. We’ve compiled a captivating walk down memory lane to highlight the enhancements made to Mastery Connect from 2021 through 2023.

DanaOkerlund · 2023-09-01

Welcome Back to School! The Mastery Connect R&D Team has been working all summer to support the learning you will do in your classroom this year.

jmitchell3 · 2023-04-05

The April updates to the Instructure Roadmap are now live. Get an overview of the adjustments, then dive into linked articles for more information.

DanaOkerlund · 2023-04-04

At Mastery Connect we are always working to ensure that educators have access to what you need to start your school year off right. In that spirit we have made a few changes to our roadmap to make sure you can start assessing students on day one.

BlakeHelm · 2023-03-09

Mastery Connect and the Mastery Item Banks provide educators with tools to build and administer classroom assessments and intuitively visualize student mastery of a standard. But what happens when states update their standards?

shirenv · 2022-12-16

Since I joined Instructure earlier this year, I’ve been repeatedly honored and humbled by educators around the world and the work you are doing. I have found the many, many conversations I have had with teachers and leaders invaluable as we continue ...

shirenv · 2022-11-30

Today is the day! After reviewing our proposed path forward with various community members, we can share an outline of the next version of Idea Conversations! Building on what we learned from you, we created the following guiding principles, which sh...

Cason · 2022-08-17

If you are a district administrator using both the Mastery Connect (AMS) and Canvas (LMS) applications, you already have the tools for a successful year. You can easily deliver learning activities through Canvas and visualize student levels of unders...

marpar · 2022-08-12

Mastery Connect Help Center and Online PD are moving to new and improved homes!

BenFriedman · 2022-07-12

Read on to find out how to participate in user interviews so that we can improve the Learning Mastery Gradebook experience!

MPioRoda · 2022-07-06

Here at Canvas, we remain committed to diversity, inclusion, and belonging and to serving all members of the Instructure family. We have updated the icon for item banks and resources within Canvas LMS and Mastery Connect to a file folder to acknowled...

Published: 02-28-2025

Release notes outline upcoming customer-impacting changes that are expected to be displayed in production environments. Please note that features considered for future development are not included in the notes. Unless otherwise stated, all features i...

Published: 12-20-2024

In this Mastery Connect release (December 19), Mastery Connect supports bulk Printable benchmark PDF and answer key exports, and assessment authors can preview assessments. Additionally, Gradecam enhancement has been implemented. New Features ...

Published: 11-01-2024

In this Mastery Connect release (October 31), Mastery Connect supports single sign-on (SSO) through ClassLink. Additionally, Mastery Connect & Desmos customers can request the Desmos Matrix Calculator to add to available Desmos calculators. New ...

Published: 09-27-2024

In this Mastery Connect release (September 27), the Quick Reassess feature allows Mastery Item Bank users to easily reassess students with a few clicks. Additionally, the Mastery Connect login page is redesigned with an improved user experience. ...

Published: 09-20-2024

In this Mastery Connect release (September 19), administrators can export multiple Mastery View Predictive Assessment Reports at the same time, item types have been updated, and all educators can search for their items and passages using keywords in...

Published: 08-23-2024

In this Mastery Connect release (August 22), admins and teachers can easily compare an assessment to other assessments. New Features Assessment Compare Admins and teachers can easily compare an assessment to other assessments. On any Ass...

Published: 07-26-2024

In this Mastery Connect release (July 25), district admins can restrict teacher tracker creation. Additionally, districts can opt to change account settings so teachers only have access to approved cores when creating trackers, curriculum maps, or a...

Published: 07-22-2024

In this Mastery Connect release (July 19), the Mastery Connect global color palette is updated to enhance accessibility. Updated Feature Global Color Palette Update The Mastery Connect global color palette is updated to be fully accessible...

Published: 07-12-2024

In this Mastery Connect release (July 11), the Save option allows users to save selected dashboard filters and options. New Features Saved Dashboards The Save option allows users to save selected dashboard filters and settings. This feature a...

Published: 07-01-2024

In this Mastery Connect release (July 1), Overview and Assessment dashboards provide admins with flexibility and insight into student Mastery performance and assessment results. Also, educators can align assignments and grade Canvas content to a s...

Published: 04-19-2024

In this Mastery Connect release (April 18), the Assessment Editor for item-based assessments is updated with an analysis view. Furthermore, all assessment types are updated with an in-depth printable answer key. Additionally, searching for and filte...

Published: 04-12-2024

In this Mastery Connect release (April 12), additional item types are available for printing. Updated Feature Printable Item Type Updates Additional item types are available for printing. To ensure a smooth experience for printed assessments, ...

Published: 03-21-2024

In this Mastery Connect release (March 21), admins and instructors can align a Canvas assignment to a standard in a Mastery tracker for a more unified experience. Additionally, the header in the Mastery Connect student assessment experience is updat...

Published: 10-27-2023

In this Mastery Connect release (October 26), Canvas New Quizzes can be converted to Mastery Connect assessments. New Feature New Quiz Conversion to Mastery Connect Canvas New Quizzes can be converted to Mastery Connect assessments. New Quizz...

Published: 10-19-2023

In this Mastery Connect release (October 19), users can include archived student data when bulk exporting scores as CSV reports. New Feature Bulk Export Archived Student Data Users can include archived student data when bulk exporting scores...

Published: 09-29-2023

In this Mastery Connect release (September 28), district administrators can bulk deliver benchmark assessments. An interface update is also included. New Feature Bulk Benchmark Assessment Delivery District administrators can bulk deliver benc...

Published: 09-22-2023

In this Mastery Connect release (September 21), teachers, collaborators, and admins with permissions to access a tracker can export a CSV report that displays mastery and assessment results by student for each standard in a tracker. Additionally, in...

Published: 08-25-2023

In this Mastery Connect release (August 24), administrators can download a CSV-formatted file of the Overview Report. Also, the experience for creating and editing curriculum maps and trackers is updated to provide various windows for an intuitive wo...

Published: 08-18-2023

In this Mastery Connect release (August 17), all standard selector drop-down menus are updated. Also, instructors can print all of their assessments. Additionally, users can easily view the number of items found next to the standard and item type. A...

Published: 08-11-2023

In this Mastery Connect release (August 11), districts that use Chromebooks can install Respondus Lockdown Browser using a new extension via the Chrome Web Store. New Features Respondus Lockdown Browser Chromebook Extension Districts that us...

Published: 07-21-2023

In this Mastery Connect release (July 20), a Tracker Status field is added to the benchmark progress export. Updated Features Tracker Status Field A Tracker Status field is added to the benchmark progress export. The Tracker Status field...

Published: 06-29-2023

In this Mastery Connect release (June 29), Mastery Connect introduces an updated user experience which includes: the ability to convert Canvas Classic Quizzes to Mastery assessments, a new assessment creation experience, and a Tracker Assessment lis...

Published: 02-06-2023

In this Mastery Connect release (February 2), the district teacher export includes teacher status. New Features Teacher Status The district teacher export includes a teacher status column. This update allows users to easily view teacher statu...

Published: 01-23-2023

In this Mastery Connect release (January 19), the option to Include Dictionary and Picture Dictionary is available in the Export Students modal. New Features Export Students Dictionary Setting The option to Include Dictionary and Picture Dicti...

Published: 01-13-2023

In this Mastery Connect release (January 13), teachers can create a Spanish language Mastery Connect item or passage. Additionally, Teachers can enable dictionary tools in Enhanced Accommodation (EA) assessments for individual students. New Featur...

Published: 12-16-2022

In this Mastery Connect release (December 15), teachers and administrators can access Mastery View Predictive Assessment reports within Mastery Connect. New Features Mastery View Predictive Assessments Administrators and teachers can access Ma...

Published: 12-02-2022

In this Mastery Connect release (December 1), contextual metadata has been added to the item analysis graphs: this includes, item type, points available, the depth-of-knowledge (DOK) rating, and the item title. Updated Features Item Analysis...

Published: 09-16-2022

In this Mastery Connect release (September 15), district admins can export CSV reports of trackers, sections, students, and teachers from Mastery Connect. New Features Section, Tracker, and User CSV Exports District admins can export CSV rep...

Published: 08-19-2022

In this Mastery Connect release (August 18), the Helpful Resources menu links are updated to direct users to new Instructure Community, Online PD, and Support resources. Updated Features Helpful Resources Menu The Helpful Resources menu lin...

Published: 07-29-2022

In this Mastery Connect release (July 29), an export option is available in the Tracker-level Item Analysis report. New Features Tracker-level Item Analysis Export An export option is available in the Tracker-level Item Analysis report. Th...

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