Community help

CONNORRIESENBER · 2025-09-12

Recently, my canvas app updated and changed the To-Do list interface. Previously, the mobile canvas had a list of assignments due within the next week. I loved this feature and used it to organize my schoolwork for the upcoming week. Now, the mobile ...

MichaelHarnett · 2025-09-11

Hello to all and thanks for any help anyone can provide. As recently as the end of the 24/25 school year in June, when my students turned in an assignment I would use my Canvas iPhone app to look at student grades and record them into my gradebook o...

ivys1 · 2025-09-10

Hello, I am a student and my to do list suddenly says "Nothing for now" in card view, even though the assignments are viewable in the course page and on list view. I have not changed any settings, and this problem happens on multiple PC browsers and ...

togrib · 2025-09-10

I'm a teacher that makes extensive use of Outcomes and alignments. The assignment view of my gradebook is pretty meaningless to students, and all of the information about growth and mastery of different learning objectives in the class is displayed i...

FreddyJonsun · 2025-09-10

Hey Canvas Instructure team, Recently I got a forced update on my Canvas IOS app, now my To-Do list is completely butchered. No longer do I have the red bubble on my app that lets me know how many things I have to do-which really was one of my saving...

usahana · 2025-09-10

One of my courses is gray on the home page and it has a lock where the grades normally are.It seems I can, however, access the content.My professor and the school's Canvas help desk are being unhelpful, telling me they have no idea what it could be. ...

Mars5 · 2025-09-09

Hello Instructure team. I just noticed that this new canvas update has a major flaw with the to-do list system. I can’t swipe done on any of them and the little red bubble doesn’t show on the app to tell me what I have completed. I literally have to ...

destiny_silva · 2025-09-09

Over the past two days or so, I have noticed a change to the Canvas Student app that has caused trouble to my classmates as well as to myself regarding the “to-do” feature. Now when I click on “to-do”, I see completed assignments and as I try to swip...

angrisj2 · 2025-09-09

Once the app is downloaded, currently we are unable to log into the app. Its asks for the school name and we are not affiliated with a school. I read that the staff/students should have access to the app in the free version but as of now we can only ...

JulietaGesualdo · 2025-09-09

How do we go about changing the options so that everyone can adjust Canvas to their liking when it comes to the To Dos?I was highly organized with the previous way the To Dos worked: Sunday-Sunday, a set number of To Dos and once completed, if the in...

jhumphrey2 · 2025-09-08

Anyone else out there start having quite a few reports of students being logged out of the Canvas app (As in on next open of Canvas app on iPad it will ask for School ...) after app updates on iOS 18.5.x+ iPads to 8.01/8.1? This is starting to become...

CoralField · 2025-09-08

With all due respect to the designers of canvas, this new update is completely unnecessary, and makes it 10x harder to get through the school year. The previous design was perfect: if it ain’t broke, don’t fix it!! The fact that you can’t mark assign...

StevenWrzesinsk · 2025-09-06

My IOS canvas app is v.8.1.0 right now and I opened the app to check my to do list and its not working the way it always has. I do not have the ability to remove things from my to do list and things that I have submitted already are not being removed...

TrishVanValken · 2025-09-05

Bring back the filter for sections. Bring back the ability to see if an assignment is late--and now, I cannot write on my iPad to make notes on the student's assignments. I'm not sure what you did in the upgrade, but it needs to be immediately reve...

europaclippy16 · 2025-09-05

I am using canvas student for iOS and I can’t see anything in the to do list. I have never had this problem before, but I have tried everything to fix it. I have cleared my cache several times and even reinstalled the app; nothing works. I tried repo...

DawnColgan · 2025-09-04

Hello I am able to view assignment grades on web however assignment grades are not available on my mobile device. I followed the mobile iOS guide but I do not have the same options as shown. On my mobile device, there is a banner that says 'total g...

jpastorek · 2025-09-04

Parents are reporting that they see a Lock symbol on the top left of course cards on the iOS app. Last year they were able to see the student's total grade, but this year it is a lock. I cannot figure out where to change this. Neither can ChatGPT. ...

cathleen_chow · 2025-09-04

I just logged on and Canvan is refreshed with this year's class. is there a way to see last school year's grade that with details of each period?ThanksCathleen

NamrataHindujaG · 2025-09-03

Hello Everyone, I'm Namrata Hinduja from Geneva, Swiss. Since updating to UI 7.0, I haven’t been able to access my to-do list—it just shows an "oops" error. I’ve already tried everything I could think of: logging out, starring courses, restarting my ...

roya · 2025-08-31

I would like to be able to see my canvas grades whenever I click on a graded notification in the notification tab. Currently it just shows the submission and rubric but I would like to see what grade I earned on it without having to navigate all the ...

GarciaStation · 2025-08-29

I have 3 children in the same school system. When using the mobile app it list all 3 children's classes. They are not organized and they are all jumbled together. They run by class period, then A or B day, and then alphabetical. I have a 12th grader,...

HopeM · 2025-08-29

I have the Teacher Canvas app on my iPad. Last year, I was able to annotate student work with my Apple Pencil on uploaded student work. This year, however, when I click on the Assignment, I am unable to annotate the assignment. I can still assi...

PWash90 · 2025-08-27

Recently, I updated to the newest version of the Canvas (iOS) app on iPad and Iphone. The To-do list widget doesn't show the material like it would if I were to use the announcements or grades widget. I tried all the steps, using the forum to fix thi...

LACYMARTINEZ · 2025-08-26

I am having issues with the Canvas teacher app with the iPad. I always cross list my courses because I teach the same class a few time a day. Last year, I was able to filter through assignments by class periods which made grading and checking that st...

LACYMARTINEZ · 2025-08-26

It seems that teachers can no longer annotate onto student assignments when they have been submitted as a PDF. This was available last year and made it possible to use a stylus to grade and leave feedback directly onto the PDF that the student submi...

jmeyers2 · 2025-08-21

When you add an assignee to an assignment in Canvas teacher app, tags are not an option.

MelissaPiette · 2025-08-21

When providing students with an Assignment with a Text Entry Response in the Canvas iOS App, the response text box covers the assignment description. This is not only an inconvenience, it's an access issue for many students needing to visualize the ...

AnthonyLeveto · 2025-08-21

My school is in the Central US time zone and I live in the Eastern US time zone. On my PC, Canvas is set to Central time and all of the assignments are due at 11:59pm on say for example August 24. On the app, the to-do list shows 12:59am August 25. I...

PeterBarrs · 2025-08-20

The updated version of the Canvas teacher app for i-pad has removed the functionality of selecting grades to view by section. This is (was) one of the most important features of the mobile app and allowed not only very efficient grading of both home...

MelissaPiette · 2025-08-20

Looking to find some guidance and offer suggestions on the prompt most Parents are getting when they set up their Observer accounts in Canvas. When a parent sets up an Observer account through the browser on their phone, they are then prompted to do...

JuditTarnoy · 2025-05-28

Security and user experience can coexist in the enhanced mobile session handling. Learn more about how Canvas is now handling mobile sessions!

annalindsay · 2025-03-25

We recently participated in our first Customer Discovery Session of 2025 in Lakeland, Florida, where educators shared invaluable feedback on AI, accessibility, and user experience. Discover how their voices are shaping Canvas LMS.

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

JuditTarnoy · 2025-03-11

Is Your Content Ready for the Dark Side? Why Teachers Need to Think About Dark Mode

JuditTarnoy · 2024-12-10

Simplifying Learning: Improved Support for New Quizzes TLDR: Quizzes are key to learning, and we’ve made them easier to access and navigate in the Canvas Mobile apps. With improved support for New Quizzes, both learners and instructors can now enjoy ...

JuditTarnoy · 2024-10-23

We are looking for your help: Canvas Parent App notification is in our crosshair

JuditTarnoy · 2024-10-04

Canvas Parent App displays submission feedback and rubric

JuditTarnoy · 2024-04-18

In today's world, maintaining constant connectivity isn't assured. We are happy to share what we have considered and what we have achieved with Canvas offline mode support. The product manager of Canvas Mobile apps is sharing the latest updates.

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

jozsefdavid · 2023-12-04

I am pleased to inform you that the planned release has been successfully implemented. From version 7.0 and above, the Canvas Student application now includes the offline support feature. If the concept of mobile offline support seems unfamiliar, I r...

jozsefdavid · 2023-09-11

Enable learning no matter what Our mission as the creator of the Canvas LMS is to elevate success in learning. This is a goal we always insist on and we believe that enabling a convenient offline learning possibility is a great step towards this goal...

jpoulos · 2023-08-30

For Canvas and Apple customers in the United States, iWork files (.pages, .numbers, and .key) can be uploaded via Canvas apps on iOS or the web and they will now preview in Canvas’s DocViewer. This feature enhancement is live as of August 30, 2023.

jozsefdavid · 2023-05-05

At Instructure, we are always looking for ways to improve our Canvas mobile apps and make it more user-friendly. That's why we're excited to share that we are working on a new feature - Offline Support in the Canvas Student app! This feature will all...

jozsefdavid · 2023-05-05

We have created a short survey to gather insights from you guys and understand what you think, what capabilities you want to see in our app. Your feedback is crucial in determining what we prioritize in our research and development pipeline.

jozsefdavid · 2023-02-08

We see that the ratio of the devices running iOS 14 is relatively low (2.3%) and decreasing, therefore we decided to introduce changes regarding the minimum supported iOS version. The highest app versions which run on devices with iOS 14 are the foll...

jozsefdavid · 2022-07-04

I hope this post will make many of you happy. Well, more accurately not the post itself, but the feature which we are releasing for the Android and iOS Canvas applications. There were tons of incoming requests asking us to let the users decide betwee...

jozsefdavid · 2022-04-07

The Canvas mobile applications just like any other application (even web pages in the web browser) store data on the local device for various reasons. Mostly for performance and speed benefits, but even distance learning considerations can play a rol...

jozsefdavid · 2022-02-03

When you open the Canvas mobile apps, they keep you logged in, even if you put the app to the background or close it completely. This behavior adds convenience for the users and is typically what we expect from a mobile application in 2022. But many ...

jozsefdavid · 2022-01-28

Course description text is cut off the home screen when dynamic text is enabled. (Impact on user: Users may not be able to see the text that describes the course where they are enrolled. This could be confusing for users with neurological or intellec...

jpoulos · 2022-01-13

New user management tools allow for more control over individual account access for web and mobile.

jozsefdavid · 2021-12-14

This is the second part of my thoughts regarding student annotations in the mobile apps.

jozsefdavid · 2021-09-30

So, even if it is not obviously visible from the UI, the “traditional” annotations and the “Student Annotation Submission” annotations use different technological approaches under the hood and that should be considered/implemented in the Student App ...

jozsefdavid · 2021-07-06

Approximately 80 million people live with some type of disability in the European Union. That is already a huge number. These people would like to use the same tools and equipment that we all do. They matter, not only because 80 million people is a h...

jozsefdavid · 2021-06-02

It's quite important nowadays to be effective. That is true in Canvas Mobile apps too. The idea is to have a "start here" list of items that collects the most important, the most popular features to have them always at hand, so we save time by elimin...

jozsefdavid · 2021-04-22

We have run a couple of user interviews recently. We wanted to know how the K-5 teachers utilize the technology and the possibilities of Canvas. I am acting as the product manager of the Canvas Mobile Apps, and not surprisingly I am mostly interested...

jozsefdavid · 2021-02-03

Effective 1 March 2021, we will no longer enable http traffic for any authentication providers in all Canvas mobile apps. This update means we’ll only allow communication over https protocol.

peytoncraighill · 2020-02-20

Canvas Parent 3.1 beta for Android and iOS - incoming!

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Android app requires ...

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Parent Android app re...

Published: 09-03-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Teacher Android App r...

Published: 08-18-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Parent Android app re...

Published: 08-15-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Android app requires ...

Published: 08-15-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 08-15-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 08-15-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 07-17-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Teacher Android App r...

Published: 07-17-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Student Android app r...

Published: 07-11-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 07-11-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 06-12-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 06-12-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 06-12-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 06-12-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Parent Android app re...

Published: 06-12-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Teacher Android App r...

Published: 06-12-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Student Android app r...

Published: 06-12-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 06-12-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

Published: 05-08-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Student Android app r...

Published: 05-08-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Teacher Android App r...

Published: 05-08-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Parent Android app re...

Published: 04-08-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Student Android app r...

Published: 04-08-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Teacher Android App r...

Published: 04-08-2025

Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update in the Play Store. The Canvas Parent Android app re...

Published: 04-04-2025

Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes may not immediately be available, but iOS users can manually update the...

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