Community help

NikoArballo · 2025-09-06

This has happened twice now, where I will click "choose a file" during a quiz, and it submits the whole quiz instead. Another issue is that while I'm taking the quiz and putting in my answers, a couple of minutes later, it erases my answers, and I wi...

ChristineAuma · 2025-09-06

MarinaKorsakova · 2025-09-06

Posting grades in a letter format on the Canvas "Grades" site is messy that it requires a guidance of a Canvas representative. After the grades are posted, they do not appear automatically in students' transcriptsThe grading system on Canvas is appa...

JeffGustafson · 2025-09-06

I'm relatively new to using Canvas, but I have been trying to use Canvas Teacher on my MacBook Pro M1 for giving comments to my students' recent assignments, which seems to be working well to exchange comments with them. However, when I use the "swip...

kackoff · 2025-09-05

I often need to link to an item WITHIN a module. I can easily link to the module, but I cannot link specifically to an item WITHIN the module.I highlight the text I want to link, I click on the LINK icon and select COURSE, and I get a list. Modules a...

ThandolwenkosiM · 2025-09-05

Good day Please assist in my business unit. We have the following risks:1. Technological disruptions due to AI misuse, cyber-attacks, and because we are using donor funding, we do not have adequate funding resources to upgrade technology or procure ...

u0625859 · 2025-09-05

Hi, The names in the bulk donwload rubrics file do not match the names in gradebook.1. The order is different, making it difficult to match students who have 4 or 5 words in their name, and it is not clear which ones are the last and middle and first...

StacieMerken · 2025-09-05

Hi all,Due to the new changes to Canvas (2025), I am struggling with the total column in the grade book. I entered grades for students and the total assignment column is providing the percentage (i.e., 97%). However, the total column that always prov...

kjohn113 · 2025-09-05

I have had an increasing number of students over the past couple of semesters report that when they use the Canvas video recording tool within the rich text editor to create videos as part of an assignment, the video does not save. It hangs up with t...

TeriLight · 2025-09-05

I used the annotation tool to set-up the assignment and they are able to use the drawing tool. However, when they submit, I cannot see all of their drawing. I can only see parts of what they've drawn. It's like I can see parts of the math problem and...

SarahMurphy2 · 2025-09-05

Has anyone noticed inconsistencies in the Page Views data available within the User Profile page, and Gradebook History? I am looking at an instructor's Page Views and it shows the first login of the day at 6pm, while the gradebook history indicates ...

KirstenThomson · 2025-09-05

It would be very helpful if, when inserting a saved comment from the Comment Library when using SpeedGrader, the new comment did not erase everything already in the Comments window. That way we could stack the appropriate comments as needed. I need t...

TW42 · 2025-09-05

Hi Folks,Our school has a schedule full of class periods that do not meet on the half hour. I was hoping to speed up my assignment creation process by changing the default values in the drop-down menu that lists the due time. It would be so much more...

SaraMoeller · 2025-09-05

Since AI tools make it terribly easy to generate a text - for instance an answer or a short essay - teachers at my school request a text box in which students can submit their response only by typing, making it impossible to copy-paste the work of ot...

Nancy_Webb_CCSF · 2025-09-05

We had a student whose file quota was massively over limit. Turns out, this long time student had downloaded zip files of all assignment submissions several times over the years using the feature in Account/Settings. Unknown to the student, and not...

JohnHorgan · 2025-09-04

How do I display test results as a letter grade in Canvas?

DPdesigner · 2025-09-04

I am trying to set up a mastery pathway option for students in my course. It's self select, so there is a "quiz" where they pick which option they want to complete. Option A is worth 2 points, Option B is worth 1 point. I have the mastery path set to...

TimPacker · 2025-09-04

I want to recieve an email about 'release notes' (Ideally prior to them rolling out). I know they are available within Canvas via the 'help' feature, but I want an email notification. I am already subscribed to the 'product blog' but I really want so...

AMICAHUGHES · 2025-09-04

How do I uncross list my class when the "De-cross List" button is not available? Thank you!

gwolgamott · 2025-09-04

I typed my quizzes into a master course and each semester I copy it into the semester class. When I copied the master quizzes into the new course 5 copied and three did not. They show that they are there but when I open them up they are blank. I ha...

mbruno · 2025-09-04

Can you set a quiz in Classic Quizzes to have a fixed point value? For example, I want my quizzes to be worth 100 points, and then I want Canvas to automatically distribute those points evenly between whatever the number of questions is in the quiz. ...

Mjconwayjr · 2025-09-04

When using the import course feature, it does not import the dates assignments are due, nor does it import the sections the assignments are assigned to. When i previously created courses from the template course all the information was imported.

erik_gustafson · 2025-09-04

In the Files Redesign page, it is showing incorrect information for Blueprinted courses. I have a situation where a course was copied into and then associated as a blueprint all from the same course course. This duplicates items. All I have to do is ...

mielmi · 2025-09-04

I cross-section my classes every year, and I always use Speedgrader to grade by section. Up until this year, I could click between the different sections and the new section will load. Now, for the first time, when I open a section/period in Speedgra...

raynetta · 2025-09-04

How are the students suppose to access the canvas assignments?

mary1 · 2025-09-04

Hello! I have a problem transferring grades from one section of a course to another taught by a different teacher within the organization. I know how to find grades from concluded sections of the course offered in previous semesters. However, I can'...

Claudia_O · 2025-09-04

Dear all, We have noticed that some course discussions do not appear to students in the Discussion section of the course navigation menu even when they are pinned. Do you know why this happens? This is before course launch, so the discussions have no...

KatyDirks · 2025-09-04

I wanted to bring to your attention an issue related to hiding grades from students in Canvas. At first glance, it seems that setting the Grade Posting Policy to "Manually Post Grades" would be sufficient to prevent students from viewing their scores...

screviston · 2025-09-04

I just ran into an issues for my fall semester courses. SpeedGrader has always worked fine showing .sql files, which are plain text files. However this week they stopped rendering in speed grader. Thinking this is a file issue I had a student resubmi...

AnilTiwari · 2025-09-04

Hi, I am thinking to create questions within question bank using an API. As these questions are already available with me. Can you help me with Question bank API information, so i can use and push all the questions in the respective questions bank. A...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

SamGarza1 · 2025-06-09

We’re exploring ways to improve the Peer Review experience in Canvas and we need your input!

sgergely · 2025-06-03

We're excited to announce the upcoming release of a new column, non_collaborative, in the Canvas Data 2 (CD2) Query API's groups and group_categories tables at 2025-06-12. This column helps clearly distinguish between standard collaborative groups an...

ZoeLubitz1 · 2025-06-02

The Course Pacing feature is now only in Course Settings, not behind a feature flag. It is still disabled by default.

YasiAfsharnive · 2025-05-21

Learn more about performance and usability updates coming to SpeedGrader, June 21, 2025!

SamGarza1 · 2025-05-21

Differentiation Tags are a powerful new feature coming soon to Canvas! And we’re excited to announce that the Differentiation Tags feature is now available in Feature Preview in beta environments.

Canvas Deploy Notes (2025-10-22)