Community help

dubliners099 · 2022-06-02

Hi. I'm still receiving quiz notifications when I've clicked on "All Submissions" which says that I'll get "Assignments (except quizzes) submission/resubmission." I have grading clicked off. Not sure why I'm getting a notification every time a studen...

DianaCooley · 2022-06-01

Although the moderated grading feature allows multiple graders to enter scores, it does not have the capability to collate those scores. We are not able to get an average score from all the graders or a summary of the individual rubric scores for ea...

christopher_phi · 2022-06-01

I love working with Canvas support and appreciate how quick they are to respond, but have one piece of feedback that I am hoping to validate with others users before I put in a feature request, it may just be a personal preference on my side. Basica...

JanetTesterman · 2022-06-01

How do I view assignments that are revised and resubmitted? How do I distinguish them from the first draft assignment?

johnson_ijeoma · 2022-05-31

Currently, the "act as" feature is limited to Canvas Admin. Is there a way for the feature to be given to the subaccount admin? We want to provide building leaders the ability to ac as teachers/students in their spaces without having to provide compl...

jschery · 2022-05-24

Hi Everyone! I have looked on many of the forums on this website and trying to figure out how to mass delete messages in the Canvas inbox. I have tried clicking on the first message and then holding shift and clicking on the last message but it does ...

johnhainley · 2022-05-20

We have teachers that are all of a sudden getting icons in Gradebook instead of numerical values. Even though the assignments have been created the same way all year long, and they have been graded....now the icons are showing up?

vnieders · 2022-05-20

Hi All,I am looking at a comparison of the two accessibility tools, Blackboard Ally and Yuja Panorama. Does anyone here have any information to share on these two products? Thanks in advance.

adam_zolkover · 2022-05-18

I'm working on some custom CSS for my Canvas sub-account's theme and had a question for the community: is there a way to use the Instructure-UI icon font with a ::before or ::after pseudo-element and the 'content' CSS property? I see directions for a...

YuriMarques · 2022-05-15

How can I access the webinar from last week?I can see available only the welcome webinar from 2 weeks ago but not the last (last week )Any help?Thanks

kaloyphi91 · 2022-05-13

I typed quiz questions srraight as a new quiz. how can i extract the whole quiz (still (unasnwered) and save into a csv/excel format? If the quiz was already answered, how can I do the same? thank you

McNairEvans · 2022-05-12

I am trying to build a comprehensive, semester-long, Quiz that will include many questions contained within two quizzes (administer earlier in the semester) within the same course. How do I copy questions from one existing Quiz to another existing Qu...

alexandra_moral · 2022-05-10

I have images embedded in questions that are in multiple question banks. When I look at the bank the images show up for me. They also show up in the student preview. When students try to take the quiz the image doesn't show up. I attached an image of...

chris_clement · 2022-05-05

In our Catalog instance we have a course in which sections are used to separate enrollments into date ranges. This is the preferred over duplicating the course shell so that we can maintain a single Catalog listing.How do I change the start and end ...

LisaGrinling · 2022-05-04

Hi thereWanted to know if there was a way we can change the preset fonts and colours within the Headings 1-4 within our course pages so they can align more with our organisation (rather than having to change them each time we are creating content)? t...

KarenWood · 2022-05-03

Hi, is there a way to print out a quiz please, for, for example, proof reading? Not environmentally friendly but I need to check the details against a second database and a printed version would make this much easier. Thanks

scals06 · 2022-04-26

Hi, I use the Canvas Student App and have multiple users logged in, so I can manage my continuing education and keep an eye on each of my children's assignments and grades. Lately, when I go to switch user, it will start to login, then eliminate the...

tgustafson · 2022-04-23

How do I edit HTML in New Quizzes? I need to include medical records in my quizzes, with multiple tabs for the students to click through. I can do this in Classic Quizzes. However, I need to use some of the New Quiz features to create the type of que...

CatalinaMaestre · 2022-04-20

I like designing tests in Canvas to save time on grading. How do I do to lock the browser or the screen in Canvas so the students can't go to others pages?

ZacharyBowers · 2022-04-13

I am attempting to use Canvas Mastery Paths. I have assigned a quiz for students and then students will have certain assignments opened to them based on their performance on the quiz. I have aligned everything based on grade performance under mastery...

KelleAlden · 2022-04-11

To the Canvas Community, Normally, when I use Canvas' "Assignment Comments" feature to write notes for students, I am able to resize and expand the size of the comment field by clicking and dragging the corner of the text box. However, that feature ...

arencambre · 2022-04-07

My midterm quizzes have fractional scores even though that is impossible. My quiz has 31 possible points, and there is no way for a student to get a fraction of a point. Despite this, all the grades have decimals to the hundredths, and they do not co...

hshaw1 · 2022-03-28

Hi folks, When I move a reminder around on the Calendar, regardless of where that reminder is, the screen refreshes to the top of the page. It's a time-waster that adds up. And I prefer the Agenda view but can't drag and drop in that view. Have any o...

JaysonHart · 2022-03-23

Let's say a student submits an original submission for an assignment on time. I grade it and provide feedback. I allow the student to re-submit for an improved grade. However, that student submits his/her resubmission after the due date. Canvas Grade...

mlake · 2022-03-23

Is anyone else experiencing this today or has anyone found or heard anything from Canvas/Instructure about this???To be clear, this is happening when, in any course where I have SCORM enabled, I click on SCORM in the course navigation. Where usually ...

CassandraPresto · 2022-03-23

I am trying to copy a "New Quiz" from one course to another and every time I copy it over, the content does not come with it. The name and amount of points are all that carry over. None of the questions copy. What am I missing?

stewartk1 · 2022-03-18

I'm looking for a way to interpret the "page view csv" file. I know that on the How do I view the page views for a user in an account? guide: Descriptions of Page Views CSV column headings can be found in the the Canvas Users API documentation. Unfor...

Rachel_P · 2022-03-02

I'm a training manager, and we use Canvas for employee training. I am looking for a report that shows me the names of my course participants, with columns for each activity in a course (modules or quizzes) and the date on which each participant compl...

Pandq_ · 2022-02-27

As a student that suffers from perfectionism, I wanted to ask if there is any possibility to change and/or remove old nicknames from past enrollment courses. I found out that I can change the colors of old courses on the calendar tab, but nicknames w...

crmeyers · 2022-02-25

I use models as a means of instruction for various tasks for my students. I would like the gradebook to automatically mark the assignment I created as complete when the student checks the box Mark as done. Is there a way to make this happen? The stud...

SamGarza1 · 2025-10-24

We are excited to announce that Differentiation Tags is now Generally Available! Over the past several months, Differentiation Tags has grown into a more powerful, flexible, and intuitive tool that is ready to be used at scale—thanks in large part to...

sgergely · 2025-10-22

At Instructure, we're constantly working to enhance the tools you rely on every day. As part of that commitment, we’re excited to announce a significant upgrade to the core infrastructure powering our DAP Query API / CD2. This upgrade will require a ...

ElizabethEzzi · 2025-10-22

On November 15, 2025, we’re excited to make Canvas Portfolio generally available (GA) to all Canvas LMS customers at no additional cost. Canvas Portfolio makes it easier for educators to assess learning and for students to showcase their growth, all ...

DoraJekkel · 2025-10-17

From Filler Badges to Real Achievements: Your pathways can now directly pull verified course progress from Canvas. Fast, automatic, and trusted.

AlexisNast · 2025-10-16

You may have noticed that we are updating how we handle User Access Tokens. These changes have been made across the September and October deploys. I wanted to walk through all of these changes together and how they will improve institutions’ security...

sgergely · 2025-10-10

Following our recent announcement about the changes to the Canvas Page Views feature, we are excited to share a major update specifically for our developer community and partners: The new PageView History API is now available in Beta! This new asynch...

annalindsay · 2025-10-08

Discover the key takeaways from Berkeley College's Customer Discovery Session, where administrators, educators, and students shared their insights on the teaching and learning experience. Learn how their focus on simplicity and consistency will shape...

RyanNorton · 2025-10-07

Mark your calendars! Sharing early communication about a few changes we’ve made to our Canvas deploy and release schedule.

carlycurran · 2025-10-07

Empower Your Staff with Targeted Analytics

KevinMeredith · 2025-09-26

Updates and Resources on Parchment Digital Badges

SamGarza1 · 2025-09-16

We’re continuing our work to improve the instructor assignment experience in Canvas, and we’d love your input.

sgergely · 2025-09-12

We're rolling out some important updates to how Page Views are handled in Canvas, affecting both the user interface and our public APIs. These changes are designed to improve performance, accessibility, and data management, while also changing how pa...

rthornton · 2025-09-09

The Block Content Editor is coming — shaped by the voices of educators every step of the way. This new editing experience, powered by AI, makes creating engaging, accessible course content simpler and more attainable than ever before.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

F_King · 2025-09-09

At Flinders University, our Instructure Product leadership team had the privilege of coming together with educators, administrators, and students from across APAC. The conversations were filled with creativity, commitment, and collaboration. They rem...

rthornton · 2025-08-27

Our commitment to preserving the learning experience remains unwavering. When we launched our latest NPS survey, our north star was clear: do not disrupt learning. We set broad-stroke parameters with care but received feedback that these parameters f...

AkosFarago · 2025-08-08

Learn about the new integration between Canvas Studio and YouTube’s Player for Education!

NikkiWhang · 2025-08-05

Last week approximately 2,000 Canvas LMS users traveled to beautiful Spokane, WA for our annual InstructureCon event. During the week, we were granted an opportunity to sit down with several of our K12 and Higher Education users for a Customer Discov...

eschiebel · 2025-07-21

Canvas users may now choose to use a dyslexia friendly font.

KataKeri · 2025-07-21

A cleaner, more accessible, and easier-to-use Files page launched in Canvas on July 19! With improved navigation, bulk file actions, better accessibility, and a modern design, managing course and user files just got simpler. Prefer the classic view? ...

Rachel-Bowman · 2025-07-10

In today’s crowded edtech landscape, integration quality matters. Educators and administrators are under pressure to deliver seamless digital learning experiences without compromising on usability, data privacy, or security. That’s why we’re proud to...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

MichaelLysaght · 2025-07-08

Today, I’ll update you on some major progress on one of these projects: the Global Identity Service. And offer details of what you can expect over the next 12-28 months.

JoaoSilveira · 2025-07-08

During a recent Customer Discovery Session in Budapest, educators from Europe and Africa shared powerful insights on collaboration, mobile teaching, accessibility, and more. Their voices are already influencing how we evolve Canvas to better sup...

JoaoSilveira · 2025-07-03

A long request is now available: Canvas New Quizzes support to localized numeric formatting, allowing institutions to configure decimal and thousand separators based on regional conventions.

sgergely · 2025-07-02

We’re excited to release the data access platform (DAP) command line interface (CLI) referred to as DAP CLI 2.0. For developers and data engineers that access data from Canvas Data, this is a major version update that introduces new functionality, i...

SamGarza1 · 2025-06-23

Now that Differentiation Tags is available in Feature Preview in production as of June 21, 2025 , you may be asking yourself: What’s the difference between Sections, Groups, and Differentiation Tags? How do I know when to use each one?

AlexisNast · 2025-06-23

Discover how the new Canvas Apps experience streamlines app discovery, management, and monitoring, saving administrators valuable time. This enhanced experience provides critical data for informed investment in tools educators and learners truly use,...

SamGarza1 · 2025-06-18

Discussion Checkpoints are now available in Group Discussions! As we conclude the Discussion Redesign initiative, we invite you to share your feedback in a brief survey.

SamGarza1 · 2025-06-11

We’re exploring ways to improve the Learning Mastery Gradebook (LMGB) in Canvas—and we’d love your input.

Canvas Deploy Notes (2025-11-05)