Community help

JohnSpringer · 2022-09-07

Can you create a "team" of teachers in a school building in Mastery Connect so they can share items freely?

MichelleBilling · 2022-09-07

I gave an assessment and need to change a point value of a couple of questions that was wrong but I have already given the assessment. Can I do that and it recalculate the test?

AprilHolifield- · 2022-09-07

If I pause a Benchmark assessment that students need an activation code to take, will the student be able to continue the paused assessment with a different code the next day?

KIMBERLYRUNYON · 2022-09-07

How do you enter the answers for open ended questions in Mastery Connect?

JaniquaBeasley · 2022-09-07

I recently created a district assessment for our 5 week mid-point check. On the 4th grade assessment, a rounding question has the wrong answer marked as the correct answer. Is there any way for me to edit this?

ElizabethBarr · 2022-09-06

I just completed an entire exam/assessment on the Mastery Connect app.I submitted it, but an error immediately came up with -Oops! Sorry! Something went wrong.Now the assessment is gone. GONE! Almost 3 hours of work, GONE!HELP!!Does anyone know how t...

LSuzanneShanks · 2022-09-04

When I look at my course, I can see my tracker. But when I go to Student View, it says there is no tracker--please tell your teacher. I cannot find some kind of publish button or setting which would fix this. Thanks in advance for your help!

Dalip488 · 2022-09-02

How can we add students on masteryconnect? I do not see the option "Add students".Please help me. Appreciate you.

CandyChampagne · 2022-09-02

Does anyone know how to reassign a test if a student submits before they finish their test?

cmaggart · 2022-09-02

In our district in Canvas we crosslink (cross-list) same subject courses for teachers. This allows them to have one course card for each different prep subject, e.g. a teacher with 3 sections of Algebra 1 and 3 sections of Geometry has 2 course cards...

NikkiHall · 2022-09-01

Can I assign the calculator tool for specific questions on an assessment? Virginia SOL's allow a calculator for word problems for 4th graders, but I don't want the calculator available for other questions on the assessment.

AmereyJustus · 2022-09-01

I was switched to a Lenovo Thinkpad and now the standards screen will just keep spinning. The grade cam part is working fine and updated. If I go out of the grading screen, then the grades will be there. Any suggestions?

ChristopherEvan · 2022-08-31

If I distribute a district formative assessment is there a way to close the assessment window? I only see a start day.

HarmonyAlbert · 2022-08-31

I am brand new to Mastery Connect. I apologize if this was posted somewhere, but I could really use help to get started.I LOVE the mastery report and I have ran the report which shows me how my entire school performed on each standard on the assessm...

MichelleKnight2 · 2022-08-31

For districts using classlink provisioning for mastery connect, did students have to enter an initial unique password (and change their password) before they were successfully linked??? Is there a work-around?

catherine_ginel · 2022-08-30

Does anyone know how to have students view Mastery Connect scores, correct answers, and assessment questions without having to click in a lot of places through Canvas?

KEVINFORSTER · 2022-08-29

Hello Mastery Connect team,Can you create a way to slide the trackers over to the left, so teachers can more easily view all their data and efficiently move newly tested trackers next to other trackers they have done without the tedious, slow draggin...

ajmccall · 2022-08-29

Is it possible to use standards from other states/courses and add that assessment to your tracker? I am using NGSS science standards, and I have already run out of questions on my topic after just two bell ringers and a 10 question quiz. I'd like t...

hwilgus · 2022-08-26

Is there not a way to give multiple versions of the same assessment via Mastery Connect? This seems like a pretty big missing piece, especially for secondary teachers who may have multiple sections of the same class or any teacher who has concerns ab...

VanessaMoncrief · 2022-08-26

My students are not getting their assessments when they enter the test id and ther student ids. The system takes them back to the prompt to enter the test id and student id over again.

KimaleshiaNewel · 2022-08-24

I am in the instructure community. How do I get back to my Mastery Connect Homepage?

ERICAPRESWOOD11 · 2022-08-24

I am trying to help teachers in my district move quizzes that they have created in Canvas to Mastery Connect? Is this possible, and if so, how do we do it?

GaylinMorris · 2022-08-24

Formative assessments have been created and were linked to a curriculum map. Teacher has linked all trackers to her courses and now cannot see the formatives on the tracker from the District. Does the teacher need to sync or update somewhere?

jennifer_ramsey · 2022-08-24

When I go to the Mastery Tracker link on the left side of my course and try to link my mastery trackers using the SIS only 1 of my 2 classes is available in the drop down box. This means that students from only 1 of my 2 classes is in my tracker. How...

AimeeRoos · 2022-08-24

I have 2 new teachers that are not getting their activation emails to finish setting up their accounts. We have checked SPAM and I have sent the activation email 3 times to them.

MytJAKE · 2022-08-19

How do I add a online Ti84 Graphing calculator to a test for students to use during a test? Or any calculator?

BenWilliams · 2022-08-19

I know this can be done with benchmarks, but what about normal formative assessments?

laura_kelly · 2022-04-28

How does the MasteryConnect lockdown browser work for chromebooks? Does it have to be in kiosk mode since it is using third party respondus? Note: e also use a third party platform for monitoring/controlling student's chromebooks browser in real ti...

winnie_milner · 2022-04-04

Our Curriculum Director purchased MasteryConnect as an add-on for the campuses that administer classes via Canvas two years after purchasing the LMS itself. As a result, I am fielding questions from teachers about why after several years of creation ...

StefanieSimmons · 2021-10-08

I am trying to set up a Mastery Tracker for Mastery Connect within my Cross-linked courses. When I get it set up it is only grabbing the information for one of my three classes that are cross-linked. I am not seeing anywhere where I can facilitate it...

ChrisNguyen · 2025-09-16

The Mastery College Prep Assessment now mirrors the redesigned ACT, giving students realistic practice in less time while boosting confidence and readiness. Discover how these updates set learners up for success.

ruthfoulkrod · 2025-09-09

We’re developing Co-Labs, our new interactive product roadmap experience – and we’re looking for engaged customers to join the pilot. If you’re excited to share meaningful feedback and influence what comes next, this is your chance to get early acces...

KyleOgunbase · 2025-09-04

Last back-to-school season, we introduced a redesigned analytics experience in Mastery Connect, giving educators more intuitive dashboards, advanced filters, and the ability to save customized reports. That launch was just the beginning. Since then, ...

KyleOgunbase · 2025-08-21

At Instructure, we know that time is the most valuable commodity in K12 schools. That’s why we’re putting the power of IgniteAI to work in Mastery Connect, helping educators efficiently gain actionable, accurate insights into their students’ learning...

KyleOgunbase · 2025-08-19

We’re excited to unveil the enhanced item bank experience in Mastery Connect — built around your feedback to deliver a faster, smarter, and more intuitive experience. Whether you’re authoring new content or searching for just the right assessment ite...

ChrisNguyen · 2025-08-18

We’re enhancing the scaling, scoring, and reporting model for Mastery Predictive Assessments to strengthen our alignment with the latest research-based practices and further lay the groundwork for even more powerful reporting capabilities in the futu...

KyleOgunbase · 2025-08-14

This blog post is part of the Mastery Connect back to school series, where we highlight the feature enhancements and updates to prepare you to maximize your upcoming school year. Also check out our Back to School Tips & Tricks: Teachers: Tips for a ...

Amy_Haskell · 2025-07-08

Last week, we hosted a K-12 Assessment Product Discovery Session (CDS) in San Antonio, bringing together curriculum and assessment leaders from districts across the country. This in-person event provided a valuable opportunity for participants to eng...

shirenv · 2025-05-21

At Instructure, we believe the best way to improve is by listening to the people who use our tools every day—you. That’s why on June 21st US customers will begin seeing a quick question pop up while using Canvas or Mastery asking for your feedback. I...

Cason · 2025-04-17

Students may have specific learning requirements for assessments that are essential for their success. To support this, we are offering the ability to enable tools and accommodations for individual students to provide a fair and inclusive assessment ...

shirenv · 2025-03-24

Ideas, Customer Discovery Sessions, and Early Adopter groups are exciting, but our efforts go beyond that. Here’s how we’ve been further strengthening our partnership:

Cason · 2025-03-19

Ensure reliable and secure assessments by shuffling answer choices on Mastery assessments.

AlLeeLP · 2025-03-18

With over 60 Mississippi districts using the Mastery View Predictive Assessments, Mississippi educators need confidence in their accuracy. A new study confirms that the Predictive Assessments are strongly aligned with the Mississippi Academic Assessm...

ChrisNguyen · 2025-03-07

Discover how incorporating validated items in the Predictive Assessments enhances accuracy, strengthens instructional insights, and ensures a balanced approach to assessment—without adding extra burden to students.

ChrisNguyen · 2025-02-11

We're launching the Mastery Item Review Panel, where select assessment and standards experts can provide direct feedback on draft Mastery View Predictive Assessment items.

Amy_Haskell · 2024-12-23

We’re thrilled to announce two new features designed to streamline your assessment workflows and save you valuable time: Assessment Student Preview and Bulk PDF Exports for District Assessments.

NinaOng · 2024-12-12

As we near the end of 2024 and look back upon the year… I’d like to share a deeper dive about our discovery process, how the R&D team creates new feature solutions.

ruthfoulkrod · 2024-11-21

What's next for Ideas and Themes

ChrisNguyen · 2024-10-28

The Mastery View College Prep Assessment Reports, previously only available via ShareFile, can be accessed by teachers, school administrators, and district leaders directly from within Mastery Connect.

Cason · 2024-08-23

Discover three updates to help districts and teachers create their Mastery Trackers for the 2024 school year!

ChrisNguyen · 2024-08-01

A new report sharing predictive validity evidence for the Mastery View Predictive Assessments is now available. The report provides evidence from seven districts across four states for grade 3–8 students in math, reading, and science.

Cason · 2024-07-22

If you have accessed your Mastery Connect account since last week, you likely noticed a change in our default color palette. While this change has significant visual impact, we believe it will ultimately improve Mastery Connect by making it more acce...

Cason · 2024-07-08

Explore your Mastery connect data with new dashboards, visualizations, and features!

Cason · 2024-05-29

Please read for important updates to our Mastery Connect teacher and student mobile apps.

ChrisNguyen · 2024-04-04

Beginning on April 10th 2024, explore and provide feedback on over 200 items aligned to the ACT reporting categories. Access the new sample items for free for two-weeks!

Cason · 2024-03-25

Your students can now demonstrate their Mastery on any graded Canvas Assignment or graded discussion. Simply align your assignment, and score your student's work.

DanaOkerlund · 2024-03-08

A few weeks ago our team was able to visit districts in the Gulf Coast Education Initiative Consortium in Mississippi. We were met with warmth and enthusiasm when over 40 representatives from various districts across the region joined us, bringing w...

AlLeeLP · 2024-03-05

As uncovered in our latest studies, grade 3–8 students who completed more assessments in Mastery Connect had significantly higher ELA and math performance on end-of-year assessments.

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

noel_gomez · 2023-12-08

During the past few years, our Product teams have been on a continuous journey of innovation. We’ve compiled a captivating walk down memory lane to highlight the enhancements made to Mastery Connect from 2021 through 2023.

Published: 08-08-2025

Release notes outline upcoming customer-impacting changes that are expected to be displayed in production environments. Please note that features considered for future development are not included in the notes. Table of Contents New FeaturesTrackersG...

Published: 07-11-2025

Release notes outline upcoming customer-impacting changes that are expected to be displayed in production environments. Please note that features considered for future development are not included in the notes. Unless otherwise stated, all features i...

Published: 07-01-2025

Release notes outline upcoming customer-impacting changes that are expected to be displayed in production environments. Please note that features considered for future development are not included in the notes. Unless otherwise stated, all features i...

Published: 05-30-2025

Upcoming Mastery Connect Changes 2025-07-31 End of Life: Inbox & MessagingEnd of Life: Resource Pins & PlaylistsEnd of Life: Student Class Activity & Playlist For more information, please see Upcoming Mastery Connect Changes and Frequently Asked Que...

Published: 03-28-2025

Upcoming Mastery Connect Changes 2025-07-31 End of Life: Inbox & MessagingEnd of Life: Resource Pins & PlaylistsEnd of Life: Student Class Activity & Playlist For more information, please see Upcoming Mastery Connect Changes and Frequently Asked Que...

Published: 03-28-2025

Periodically functionality will be added, changed, or removed in Mastery Connect. Announcements are made in Release Notes on an ongoing basis. Other changes may not be directly related to Mastery Connect, such as browser updates, which are not assoc...

Published: 02-28-2025

Release notes outline upcoming customer-impacting changes that are expected to be displayed in production environments. Please note that features considered for future development are not included in the notes. Unless otherwise stated, all features i...

Published: 12-20-2024

In this Mastery Connect release (December 19), Mastery Connect supports bulk Printable benchmark PDF and answer key exports, and assessment authors can preview assessments. Additionally, Gradecam enhancement has been implemented. New Features ...

Published: 11-01-2024

In this Mastery Connect release (October 31), Mastery Connect supports single sign-on (SSO) through ClassLink. Additionally, Mastery Connect & Desmos customers can request the Desmos Matrix Calculator to add to available Desmos calculators. New ...

Published: 09-27-2024

In this Mastery Connect release (September 27), the Quick Reassess feature allows Mastery Item Bank users to easily reassess students with a few clicks. Additionally, the Mastery Connect login page is redesigned with an improved user experience. ...

Published: 09-20-2024

In this Mastery Connect release (September 19), administrators can export multiple Mastery View Predictive Assessment Reports at the same time, item types have been updated, and all educators can search for their items and passages using keywords in...

Published: 08-23-2024

In this Mastery Connect release (August 22), admins and teachers can easily compare an assessment to other assessments. New Features Assessment Compare Admins and teachers can easily compare an assessment to other assessments. On any Ass...

Published: 07-26-2024

In this Mastery Connect release (July 25), district admins can restrict teacher tracker creation. Additionally, districts can opt to change account settings so teachers only have access to approved cores when creating trackers, curriculum maps, or a...

Published: 07-22-2024

In this Mastery Connect release (July 19), the Mastery Connect global color palette is updated to enhance accessibility. Updated Feature Global Color Palette Update The Mastery Connect global color palette is updated to be fully accessible...

Published: 07-12-2024

In this Mastery Connect release (July 11), the Save option allows users to save selected dashboard filters and options. New Features Saved Dashboards The Save option allows users to save selected dashboard filters and settings. This feature a...

Published: 07-01-2024

In this Mastery Connect release (July 1), Overview and Assessment dashboards provide admins with flexibility and insight into student Mastery performance and assessment results. Also, educators can align assignments and grade Canvas content to a s...

Published: 04-19-2024

In this Mastery Connect release (April 18), the Assessment Editor for item-based assessments is updated with an analysis view. Furthermore, all assessment types are updated with an in-depth printable answer key. Additionally, searching for and filte...

Published: 04-12-2024

In this Mastery Connect release (April 12), additional item types are available for printing. Updated Feature Printable Item Type Updates Additional item types are available for printing. To ensure a smooth experience for printed assessments, ...

Published: 03-21-2024

In this Mastery Connect release (March 21), admins and instructors can align a Canvas assignment to a standard in a Mastery tracker for a more unified experience. Additionally, the header in the Mastery Connect student assessment experience is updat...

Published: 10-27-2023

In this Mastery Connect release (October 26), Canvas New Quizzes can be converted to Mastery Connect assessments. New Feature New Quiz Conversion to Mastery Connect Canvas New Quizzes can be converted to Mastery Connect assessments. New Quizz...

Published: 10-19-2023

In this Mastery Connect release (October 19), users can include archived student data when bulk exporting scores as CSV reports. New Feature Bulk Export Archived Student Data Users can include archived student data when bulk exporting scores...

Published: 09-29-2023

In this Mastery Connect release (September 28), district administrators can bulk deliver benchmark assessments. An interface update is also included. New Feature Bulk Benchmark Assessment Delivery District administrators can bulk deliver benc...

Published: 09-22-2023

In this Mastery Connect release (September 21), teachers, collaborators, and admins with permissions to access a tracker can export a CSV report that displays mastery and assessment results by student for each standard in a tracker. Additionally, in...

Published: 08-25-2023

In this Mastery Connect release (August 24), administrators can download a CSV-formatted file of the Overview Report. Also, the experience for creating and editing curriculum maps and trackers is updated to provide various windows for an intuitive wo...

Published: 08-18-2023

In this Mastery Connect release (August 17), all standard selector drop-down menus are updated. Also, instructors can print all of their assessments. Additionally, users can easily view the number of items found next to the standard and item type. A...

Published: 08-11-2023

In this Mastery Connect release (August 11), districts that use Chromebooks can install Respondus Lockdown Browser using a new extension via the Chrome Web Store. New Features Respondus Lockdown Browser Chromebook Extension Districts that us...

Published: 07-21-2023

In this Mastery Connect release (July 20), a Tracker Status field is added to the benchmark progress export. Updated Features Tracker Status Field A Tracker Status field is added to the benchmark progress export. The Tracker Status field...

Published: 06-29-2023

In this Mastery Connect release (June 29), Mastery Connect introduces an updated user experience which includes: the ability to convert Canvas Classic Quizzes to Mastery assessments, a new assessment creation experience, and a Tracker Assessment lis...

Published: 02-06-2023

In this Mastery Connect release (February 2), the district teacher export includes teacher status. New Features Teacher Status The district teacher export includes a teacher status column. This update allows users to easily view teacher statu...

Published: 01-23-2023

In this Mastery Connect release (January 19), the option to Include Dictionary and Picture Dictionary is available in the Export Students modal. New Features Export Students Dictionary Setting The option to Include Dictionary and Picture Dicti...

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