Canvas gives administrators the option to set up a custom sender name for Canvas notifications. This custom text can be your institution name or whatever sender information you would like to use. Using the custom text field helps students identify account notification emails more easily and improves the quality of student-instructor interaction.
Setting a custom sender name does not affect course notifications, which are always sent as the name of the course. However, daily and weekly course summaries (which can mention multiple courses) are sent as an account notification.
If no custom name is set, Canvas uses the account default.
Note: Sub-account admins cannot change the sender name in account email notifications.
Open Account
In Global Navigation, click the Admin link [1], then click the name of the account [2].
Open Settings
In Account Navigation, click the Settings link.
Open Notifications
Click the Notifications tab.
Select Custom "From" Name
Select the Custom "From" Name button.
Change Custom "From" Name
Type your preferred name into the Custom "From" Name field [1]. Verify the example of the name as it will display in the "from" field of the email notification [2].
Select Default Canvas Setting
If you do not want to have a Custom "From" Name, select the Default Canvas Setting option [1]. The "From" name will display as Instructure Canvas [2].
Update Settings
Click the Update Settings button.
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