Community Help

ElizabethBarr · 2022-09-06

I just completed an entire exam/assessment on the Mastery Connect app.I submitted it, but an error immediately came up with -Oops! Sorry! Something went wrong.Now the assessment is gone. GONE! Almost 3 hours of work, GONE!HELP!!Does anyone know how t...

LSuzanneShanks · 2022-09-04

When I look at my course, I can see my tracker. But when I go to Student View, it says there is no tracker--please tell your teacher. I cannot find some kind of publish button or setting which would fix this. Thanks in advance for your help!

Dalip488 · 2022-09-02

How can we add students on masteryconnect? I do not see the option "Add students".Please help me. Appreciate you.

CandyChampagne · 2022-09-02

Does anyone know how to reassign a test if a student submits before they finish their test?

cmaggart · 2022-09-02

In our district in Canvas we crosslink (cross-list) same subject courses for teachers. This allows them to have one course card for each different prep subject, e.g. a teacher with 3 sections of Algebra 1 and 3 sections of Geometry has 2 course cards...

NikkiHall · 2022-09-01

Can I assign the calculator tool for specific questions on an assessment? Virginia SOL's allow a calculator for word problems for 4th graders, but I don't want the calculator available for other questions on the assessment.

AmereyJustus · 2022-09-01

I was switched to a Lenovo Thinkpad and now the standards screen will just keep spinning. The grade cam part is working fine and updated. If I go out of the grading screen, then the grades will be there. Any suggestions?

ChristopherEvan · 2022-08-31

If I distribute a district formative assessment is there a way to close the assessment window? I only see a start day.

HarmonyAlbert · 2022-08-31

I am brand new to Mastery Connect. I apologize if this was posted somewhere, but I could really use help to get started.I LOVE the mastery report and I have ran the report which shows me how my entire school performed on each standard on the assessm...

MichelleKnight2 · 2022-08-31

For districts using classlink provisioning for mastery connect, did students have to enter an initial unique password (and change their password) before they were successfully linked??? Is there a work-around?

catherine_ginel · 2022-08-30

Does anyone know how to have students view Mastery Connect scores, correct answers, and assessment questions without having to click in a lot of places through Canvas?

KEVINFORSTER · 2022-08-29

Hello Mastery Connect team,Can you create a way to slide the trackers over to the left, so teachers can more easily view all their data and efficiently move newly tested trackers next to other trackers they have done without the tedious, slow draggin...

ajmccall · 2022-08-29

Is it possible to use standards from other states/courses and add that assessment to your tracker? I am using NGSS science standards, and I have already run out of questions on my topic after just two bell ringers and a 10 question quiz. I'd like t...

hwilgus · 2022-08-26

Is there not a way to give multiple versions of the same assessment via Mastery Connect? This seems like a pretty big missing piece, especially for secondary teachers who may have multiple sections of the same class or any teacher who has concerns ab...

VanessaMoncrief · 2022-08-26

My students are not getting their assessments when they enter the test id and ther student ids. The system takes them back to the prompt to enter the test id and student id over again.

KimaleshiaNewel · 2022-08-24

I am in the instructure community. How do I get back to my Mastery Connect Homepage?

ERICAPRESWOOD11 · 2022-08-24

I am trying to help teachers in my district move quizzes that they have created in Canvas to Mastery Connect? Is this possible, and if so, how do we do it?

GaylinMorris · 2022-08-24

Formative assessments have been created and were linked to a curriculum map. Teacher has linked all trackers to her courses and now cannot see the formatives on the tracker from the District. Does the teacher need to sync or update somewhere?

jennifer_ramsey · 2022-08-24

When I go to the Mastery Tracker link on the left side of my course and try to link my mastery trackers using the SIS only 1 of my 2 classes is available in the drop down box. This means that students from only 1 of my 2 classes is in my tracker. How...

AimeeRoos · 2022-08-24

I have 2 new teachers that are not getting their activation emails to finish setting up their accounts. We have checked SPAM and I have sent the activation email 3 times to them.

MytJAKE · 2022-08-19

How do I add a online Ti84 Graphing calculator to a test for students to use during a test? Or any calculator?

BenWilliams · 2022-08-19

I know this can be done with benchmarks, but what about normal formative assessments?

laura_kelly · 2022-04-28

How does the MasteryConnect lockdown browser work for chromebooks? Does it have to be in kiosk mode since it is using third party respondus? Note: e also use a third party platform for monitoring/controlling student's chromebooks browser in real ti...

winnie_milner · 2022-04-04

Our Curriculum Director purchased MasteryConnect as an add-on for the campuses that administer classes via Canvas two years after purchasing the LMS itself. As a result, I am fielding questions from teachers about why after several years of creation ...

StefanieSimmons · 2021-10-08

I am trying to set up a Mastery Tracker for Mastery Connect within my Cross-linked courses. When I get it set up it is only grabbing the information for one of my three classes that are cross-linked. I am not seeing anywhere where I can facilitate it...

BradyTree · 2021-09-09

Hi!I love the new features in mastery connect and the integration with canvas is amazing! Will there be a way in the future to export mastery of a standard in Mastery connect into Canvas automatically? I know I can manually export it by class, by sta...

Hildi_Pardo · 2021-05-13

Masteryconnect users -- please share your experience of how MasteryConnect works on the Canvas Student App. Does it work? Is the experience similar to the browser? Does anything special have to be done so it works properly on the Canvas Student ...

dinambaexec · 2021-04-27

When integrating MasteryConnect assessments into Canvas do the grades of the students show up in Speed Grader or another place within the Canvas course or do you always have to go back into Mastery Connect to see student scores?

stevendl · 2021-02-16

Hello! I created a set of trackers in MasteryConnect. Due to my district's set up, I had to import each student individually from SIS. Now that I have done this for ~150 students over 5 sections, I want to add the curriculum map I created to each tra...

belcantoteacher · 2020-08-31

Our school is moving over to ELS for lesson planning and outcome mastery tracking. We had been trying MasteryConnect, but are not sure the funding will come through to continue that subscription. In the meantime, we are being told to use ELS. I wa...

Amy_Haskell · 2024-12-23

We’re thrilled to announce two new features designed to streamline your assessment workflows and save you valuable time: Assessment Student Preview and Bulk PDF Exports for District Assessments.

NinaOng · 2024-12-12

As we near the end of 2024 and look back upon the year… I’d like to share a deeper dive about our discovery process, how the R&D team creates new feature solutions.

ruthfoulkrod · 2024-11-21

What's next for Ideas and Themes

ChrisNguyen · 2024-10-28

The Mastery View College Prep Assessment Reports, previously only available via ShareFile, can be accessed by teachers, school administrators, and district leaders directly from within Mastery Connect.

Cason · 2024-08-23

Discover three updates to help districts and teachers create their Mastery Trackers for the 2024 school year!

ChrisNguyen · 2024-08-01

A new report sharing predictive validity evidence for the Mastery View Predictive Assessments is now available. The report provides evidence from seven districts across four states for grade 3–8 students in math, reading, and science.

Cason · 2024-07-22

If you have accessed your Mastery Connect account since last week, you likely noticed a change in our default color palette. While this change has significant visual impact, we believe it will ultimately improve Mastery Connect by making it more acce...

Cason · 2024-07-08

Explore your Mastery connect data with new dashboards, visualizations, and features!

Cason · 2024-05-29

Please read for important updates to our Mastery Connect teacher and student mobile apps.

ChrisNguyen · 2024-04-04

Beginning on April 10th 2024, explore and provide feedback on over 200 items aligned to the ACT reporting categories. Access the new sample items for free for two-weeks!

Cason · 2024-03-25

Your students can now demonstrate their Mastery on any graded Canvas Assignment or graded discussion. Simply align your assignment, and score your student's work.

DanaOkerlund · 2024-03-08

A few weeks ago our team was able to visit districts in the Gulf Coast Education Initiative Consortium in Mississippi. We were met with warmth and enthusiasm when over 40 representatives from various districts across the region joined us, bringing w...

AlLeeLP · 2024-03-05

As uncovered in our latest studies, grade 3–8 students who completed more assessments in Mastery Connect had significantly higher ELA and math performance on end-of-year assessments.

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

noel_gomez · 2023-12-08

During the past few years, our Product teams have been on a continuous journey of innovation. We’ve compiled a captivating walk down memory lane to highlight the enhancements made to Mastery Connect from 2021 through 2023.

DanaOkerlund · 2023-09-01

Welcome Back to School! The Mastery Connect R&D Team has been working all summer to support the learning you will do in your classroom this year.

jmitchell3 · 2023-04-05

The April updates to the Instructure Roadmap are now live. Get an overview of the adjustments, then dive into linked articles for more information.

DanaOkerlund · 2023-04-04

At Mastery Connect we are always working to ensure that educators have access to what you need to start your school year off right. In that spirit we have made a few changes to our roadmap to make sure you can start assessing students on day one.

BlakeHelm · 2023-03-09

Mastery Connect and the Mastery Item Banks provide educators with tools to build and administer classroom assessments and intuitively visualize student mastery of a standard. But what happens when states update their standards?

shirenv · 2022-12-16

Since I joined Instructure earlier this year, I’ve been repeatedly honored and humbled by educators around the world and the work you are doing. I have found the many, many conversations I have had with teachers and leaders invaluable as we continue ...

shirenv · 2022-11-30

Today is the day! After reviewing our proposed path forward with various community members, we can share an outline of the next version of Idea Conversations! Building on what we learned from you, we created the following guiding principles, which sh...

Cason · 2022-08-17

If you are a district administrator using both the Mastery Connect (AMS) and Canvas (LMS) applications, you already have the tools for a successful year. You can easily deliver learning activities through Canvas and visualize student levels of unders...

marpar · 2022-08-12

Mastery Connect Help Center and Online PD are moving to new and improved homes!

BenFriedman · 2022-07-12

Read on to find out how to participate in user interviews so that we can improve the Learning Mastery Gradebook experience!

MPioRoda · 2022-07-06

Here at Canvas, we remain committed to diversity, inclusion, and belonging and to serving all members of the Instructure family. We have updated the icon for item banks and resources within Canvas LMS and Mastery Connect to a file folder to acknowled...

DanaOkerlund · 2022-01-12

What do you do if your school or district changes courses at the end of the semester, but your MasteryConnect Tracker is set up to measure student progress for the entire school year? We have a solution, link that Tracker to a different course.

noel_gomez · 2022-01-06

The MasteryConnect team was hard at work in 2021. Check out some of the features we are most proud of sharing with you.

Kyle_Sipple · 2021-12-03

The MasteryConnect Teacher App works as the perfect companion for mastery-tracking both around the classroom and away from your computer. The Teacher App is available on both iOS and Android!

DanaOkerlund · 2021-10-05

Managing content at a district level is a huge job, and content is always changing. Check out three tools that will help you get your most up-to-date content into Teacher’s Trackers to help inform instruction.

DanaOkerlund · 2021-09-08

The MasteryConnect team is looking toward the future, and we want to hear from you!

Published: 12-20-2024

In this Mastery Connect release (December 19), Mastery Connect supports bulk Printable benchmark PDF and answer key exports, and assessment authors can preview assessments. Additionally, Gradecam enhancement has been implemented. New Features ...

Published: 11-01-2024

In this Mastery Connect release (October 31), Mastery Connect supports single sign-on (SSO) through ClassLink. Additionally, Mastery Connect & Desmos customers can request the Desmos Matrix Calculator to add to available Desmos calculators. New ...

Published: 09-27-2024

In this Mastery Connect release (September 27), the Quick Reassess feature allows Mastery Item Bank users to easily reassess students with a few clicks. Additionally, the Mastery Connect login page is redesigned with an improved user experience. ...

Published: 09-20-2024

In this Mastery Connect release (September 19), administrators can export multiple Mastery View Predictive Assessment Reports at the same time, item types have been updated, and all educators can search for their items and passages using keywords in...

Published: 08-23-2024

In this Mastery Connect release (August 22), admins and teachers can easily compare an assessment to other assessments. New Features Assessment Compare Admins and teachers can easily compare an assessment to other assessments. On any Ass...

Published: 07-26-2024

In this Mastery Connect release (July 25), district admins can restrict teacher tracker creation. Additionally, districts can opt to change account settings so teachers only have access to approved cores when creating trackers, curriculum maps, or a...

Published: 07-22-2024

In this Mastery Connect release (July 19), the Mastery Connect global color palette is updated to enhance accessibility. Updated Feature Global Color Palette Update The Mastery Connect global color palette is updated to be fully accessible...

Published: 07-12-2024

In this Mastery Connect release (July 11), the Save option allows users to save selected dashboard filters and options. New Features Saved Dashboards The Save option allows users to save selected dashboard filters and settings. This feature a...

Published: 07-01-2024

In this Mastery Connect release (July 1), Overview and Assessment dashboards provide admins with flexibility and insight into student Mastery performance and assessment results. Also, educators can align assignments and grade Canvas content to a s...

Published: 04-19-2024

In this Mastery Connect release (April 18), the Assessment Editor for item-based assessments is updated with an analysis view. Furthermore, all assessment types are updated with an in-depth printable answer key. Additionally, searching for and filte...

Published: 04-12-2024

In this Mastery Connect release (April 12), additional item types are available for printing. Updated Feature Printable Item Type Updates Additional item types are available for printing. To ensure a smooth experience for printed assessments, ...

Published: 03-21-2024

In this Mastery Connect release (March 21), admins and instructors can align a Canvas assignment to a standard in a Mastery tracker for a more unified experience. Additionally, the header in the Mastery Connect student assessment experience is updat...

Published: 10-27-2023

In this Mastery Connect release (October 26), Canvas New Quizzes can be converted to Mastery Connect assessments. New Feature New Quiz Conversion to Mastery Connect Canvas New Quizzes can be converted to Mastery Connect assessments. New Quizz...

Published: 10-19-2023

In this Mastery Connect release (October 19), users can include archived student data when bulk exporting scores as CSV reports. New Feature Bulk Export Archived Student Data Users can include archived student data when bulk exporting scores...

Published: 09-29-2023

In this Mastery Connect release (September 28), district administrators can bulk deliver benchmark assessments. An interface update is also included. New Feature Bulk Benchmark Assessment Delivery District administrators can bulk deliver benc...

Published: 09-22-2023

In this Mastery Connect release (September 21), teachers, collaborators, and admins with permissions to access a tracker can export a CSV report that displays mastery and assessment results by student for each standard in a tracker. Additionally, in...

Published: 08-25-2023

In this Mastery Connect release (August 24), administrators can download a CSV-formatted file of the Overview Report. Also, the experience for creating and editing curriculum maps and trackers is updated to provide various windows for an intuitive wo...

Published: 08-18-2023

In this Mastery Connect release (August 17), all standard selector drop-down menus are updated. Also, instructors can print all of their assessments. Additionally, users can easily view the number of items found next to the standard and item type. A...

Published: 08-11-2023

In this Mastery Connect release (August 11), districts that use Chromebooks can install Respondus Lockdown Browser using a new extension via the Chrome Web Store. New Features Respondus Lockdown Browser Chromebook Extension Districts that us...

Published: 07-21-2023

In this Mastery Connect release (July 20), a Tracker Status field is added to the benchmark progress export. Updated Features Tracker Status Field A Tracker Status field is added to the benchmark progress export. The Tracker Status field...

Published: 06-29-2023

In this Mastery Connect release (June 29), Mastery Connect introduces an updated user experience which includes: the ability to convert Canvas Classic Quizzes to Mastery assessments, a new assessment creation experience, and a Tracker Assessment lis...

Published: 02-06-2023

In this Mastery Connect release (February 2), the district teacher export includes teacher status. New Features Teacher Status The district teacher export includes a teacher status column. This update allows users to easily view teacher statu...

Published: 01-23-2023

In this Mastery Connect release (January 19), the option to Include Dictionary and Picture Dictionary is available in the Export Students modal. New Features Export Students Dictionary Setting The option to Include Dictionary and Picture Dicti...

Published: 01-13-2023

In this Mastery Connect release (January 13), teachers can create a Spanish language Mastery Connect item or passage. Additionally, Teachers can enable dictionary tools in Enhanced Accommodation (EA) assessments for individual students. New Featur...

Published: 12-16-2022

In this Mastery Connect release (December 15), teachers and administrators can access Mastery View Predictive Assessment reports within Mastery Connect. New Features Mastery View Predictive Assessments Administrators and teachers can access Ma...

Published: 12-02-2022

In this Mastery Connect release (December 1), contextual metadata has been added to the item analysis graphs: this includes, item type, points available, the depth-of-knowledge (DOK) rating, and the item title. Updated Features Item Analysis...

Published: 09-16-2022

In this Mastery Connect release (September 15), district admins can export CSV reports of trackers, sections, students, and teachers from Mastery Connect. New Features Section, Tracker, and User CSV Exports District admins can export CSV rep...

Published: 08-19-2022

In this Mastery Connect release (August 18), the Helpful Resources menu links are updated to direct users to new Instructure Community, Online PD, and Support resources. Updated Features Helpful Resources Menu The Helpful Resources menu lin...

Published: 07-29-2022

In this Mastery Connect release (July 29), an export option is available in the Tracker-level Item Analysis report. New Features Tracker-level Item Analysis Export An export option is available in the Tracker-level Item Analysis report. Th...

Published: 07-22-2022

In this Mastery Connect release (July 21), benchmark and district formative assessments are updated to provide a more clear user experience. New Features Assessment Management Experience Benchmark and district formative assessments are updat...

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