How do I send a message to a user in a student group in the Inbox?

In the Inbox, you can send a message to one user or multiple users in a group.

If your recipient list contains more than 100 users, your message will automatically be sent as individual messages to each user. As the sender, you will also be included in the total recipient count.

Learn more about the Inbox.

Notes:

  • Currently you cannot message users in multiple groups.
  • Once a course has concluded, you cannot message groups in that course.

00:07: How do I send a message to a user in a group in the inbox? 00:11: In global navigation click the inbox link 00:15: Click the compose icon. 00:18: In the course drop-down menu, then select the course name. 00:23: To add a user you can search for the user in the to field or use the address 00:27: book. 00:29: To search for a user type. The user's name in the to field. 00:32: Canvas, automatically populates matching names select the user's 00:37: name. To send a message to multiple users type 00:41: the names of additional users in the to field. 00:45: To view and add a user in a student group. 00:47: Click the address book button, then the student groups option. 00:52: Select the group name. 00:55: Group members names display in alphabetical order by last name select 00:59: the user's name, which you would like to add to the message. 01:03: To send a message to multiple users navigate back to the group member 01:07: list by clicking the address book button. 01:11: In the subject field enter a subject line for your message. 01:15: If you are sending your message to multiple users, but you do not want each user 01:19: to see who else was included in the message. Click the send an individual message to 01:23: each recipient. Checkbox. If your message includes over 100 01:27: recipients including you as the sender this checkbox is selected 01:31: by default. 01:34: In the message field type your message all content is sent in plain 01:38: text URLs included in a message automatically become clickable 01:42: links after the message is sent. 01:45: If you want to include an attachment or media file, click the attachment or media 01:49: file buttons. 01:51: When you are finished click the send button. 01:54: This guide covered how to send a message to a user in a group in the inbox.

Open Inbox

Open Inbox

In Global Navigation, click the Inbox link.

Compose Message

Click the Compose icon.

Note: The toolbar may appear different if your admin has enabled the auto-response or signature. For more information, visit How do I manage my Inbox settings as a student?

Select Course

Select Course

Click the Course drop-down menu [1], then select the course name [2].

Add Users

Add Users

To add a user, you can search for the user in the To field [1] or use the Address Book [2].

Search for Users

Search for Users

To search for a user, type the user's name in the To field [1]. Canvas automatically populates matching names. Select the user's name [2].

To send a message to multiple users, type the names of additional users in the To field.

View Student Groups

View Student Groups

To view and add a user in a student group, click the Address Book button [1], then the Student Groups option [2]. Select the group name [3].

Add Group Member

Add Group Member

Group members' names display in alphabetical order by last name. Select the user's name which you would like to add to the message [1].

To send a message to multiple users, navigate back to the group member list by clicking the Address Book button [2].

Send Message

Send Message

In the Subject field [1], enter a subject line for your message.

If you are sending your message to multiple users, but you do not want each user to see who else was included in the message, click the Send an individual message to each recipient checkbox [2].  If your message includes over 100 recipients (including you as the sender), this checkbox is selected by default.

In the message field [3], type your message. All content is sent in plain text. URLs included in a message automatically become clickable links after the message is sent.

If you want to include an attachment or media file, click the Attachment or Media File buttons [4].

When you are finished, click the Send button [5].