With Impact, you can create monitors, articles, messages, and walkthroughs and connect them to contexts within your LMS.
You can also connect a message, article, or walkthrough to a context when creating or editing one. To learn more about how to connect a message to a context please read this article. To learn more about how to connect an article to a context, please read this article. To learn more about how to connect a walkthrough to a context, please read this article.
Open Contexts
In Global Navigation, click the Admin link [1]. Then click the Contexts link [2].
Open Context
Click the name of a context.
Edit Context
Click the Edit button.
Note: Local contexts are able to be edited. You will not be able to edit Out of the Box contexts.
Connect Existing Monitor
Click the Connect Existing Monitor button.
Locate the monitor(s) you want to connect. To connect monitors, click the checkbox next to the name [1].
Click the Connect Monitors button [2].
Connect Support Articles
Click the Connect Existing Article button.
Locate the article(s) you want to connect. To connect articles, click the checkbox next to the name [1].
Click the Connect Articles button [2].
Connect Messages
Click the Connect Existing Message button.
Locate the message(s) you want to connect. To connect messages, click the checkbox next to the name [1].
Click the Connect Messages button [2].
Connect Support Center Category
Click the Connect Existing Category button.
To connect a category, click the name of the category [1].
Click the Link Category button [2].
Connect Walkthroughs
Click the Connect Existing Walkthrough button.
Locate the walkthrough(s) you want to connect. To connect walkthrough, click the checkbox next to the name [1].
Click the Connect Walkthroughs button [2].
