How do I reorder Support Center categories or articles in the Impact Dashboard?

After you have created your categories and added articles to them, you can reorder them to fit your desired layout.

Open Support

In Global Navigation, click the Support link [1]. Then click the Arrange Articles tab [2].

Open Support Center

Click the support center name link.

Open Support Center Category

Click the category name link.

Move Categories Up and Down

To move a category, click the category's Options icon [1]. Then click the Move Up or Move Down option [2].  To drag and drop a category, click and drag the Arrows icon to the desired location [3].

Drag and Drop Categories or Articles

Use the drag and drop option to move a category or article in your Support Center. Click and drag the category drag handle to the desired location.