How do I edit existing messages, support articles, or monitors in the Impact Inline Content Library?

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You can edit a message, article, or monitor from your learning application using the Impact Inline Content Library.

00:00:How do I edit existing messages support articles or monitors 00:04:in the impact inline Content Library? 00:08:To open the inline editor. Click the impact icon. 00:12:Then click the Content Library icon. 00:15:To edit existing messages support articles and monitors. 00:18:Click either the messages support articles or monitors 00:23:tab 00:25:To search for a message or support article enter Search terms in the search 00:29:field. Click the help item to view a preview. 00:33:You can edit the title and description. 00:36:To review the current placements of the item click the preview icon to 00:40:remove incorrect or relevant placements. 00:42:Click the delete icon. 00:45:Edit the Audience by adding and or removing user groups. 00:49:Edit the scheduled visibility of the item by entering the first and or last active 00:53:day if left empty the item will be available indefinitely. 00:58:For a message edit the size by changing the width and height. 01:03:To collect feedback click the collect feedback toggle 01:07:Once you are done editing click the save button. 01:10:If you would like to remove the item click the delete button. 01:15:You can edit the name and notes. 01:18:To review or edit the screenshot click the view screenshot link. 01:23:Once you are done editing click the save button. 01:26:If you would like to remove the item click the delete button. 01:31:This guide covers how to edit existing messages support articles 01:35:or monitors in the impact inline Content Library.

Open Inline Content Library

To open the Inline Editor, click the Impact icon [1] and then click the Content Library icon [2].

View Content Library

To edit existing messages, support articles, and monitors, click either the Messages, Support Articles, or Monitors tab.

Search Message Content Library

To search for a message, click the Messages tab [1]. Then enter search terms in the Search field [2]. Click the help item to view a preview [3].

Search Support Articles Content Library

To search for a support articles, click the Support Articles tab [1]. Then enter search terms in the Search field [2]. Click the help item to view a preview [3].

Edit Message or Support Article

You can edit the title [1] and description [2].

To review the current placements of the item, click the Preview icon [3].To remove incorrect or irrelevant placements, click the Delete icon [4].

Edit the audience by adding and/or removing user groups [5].

Edit the scheduled visibility of the item by entering the first and/or last active day [6]. If left empty, the item will be available indefinitely.

For a message, edit the size by changing the width and height [7].

To collect feedback, click the Collect feedback toggle [8].

Once you are done editing, click the Save button [9].

If you would like to remove the item, click the Delete button [10].

Edit Monitor

You can edit the name [1] and notes [2].

To review or edit the screenshot, click the View screenshot link [3].

Once you are done editing, click the Save button [4].

If you would like to remove the item, click the Delete button [5].