With Impact, you are able to create context and role-based messages and place them throughout your LMS. There are three unique types of Impact messages which you can choose from. This article will explain the difference between each message type and when to use them.
Hint Messages
Hint messages are messages that are connected to a specific element on a page in your learning application.
When and how does a hint message get displayed?
Hint messages can be displayed:
- When the relevant page loads
- When the user hovers over the specific element (context)
Hint messages are displayed in relation to a specific element that you can also customize by changing the orientation of the message.
When should I use a hint message?
Hint messages are the perfect vehicle for extremely contextual proactive support and can be used to help guide a user through any specific task without interrupting their workflow too much. For example, if you want to message users to review their work before pressing a submit button, you can attach a hint message directly to that button.
Note: Hint messages can only be connected to element-level contexts
Pop-Up Messages
Pop-up messages are presented in a central modal that lies on top of your learning application. Pop-up modal can only be connected to page-level contexts and not to a specific element.
When and how does a Pop-Up message get displayed?
Pop-up messages are displayed immediately when the targeted user lands on the relevant page (on page load).
When should I use a Pop-Up message?
Because Pop-up messages take over the entire screen of the user and force them to close the message before proceeding, they should be reserved for important communication that users must take action on or know about. For example, if you want to communicate to users that there is a significant error impacting the learning application, you can make sure that all users are notified about this error as soon as they log in.
Note: Pop-up messages can only be connected to page-level contexts.
Systray Messages
Systray messages are messages displayed in the bottom right corner of your learning environment.
When and how does a Systray message get displayed?
Systray messages are displayed immediately when the targeted user lands on the relevant page (on page load).
When should I use a Systray message?
Systray messages are displayed in the bottom right corner of your learning application, which is the perfect place to present important but non-critical communication. For example, if you want to show users a video that explains how to complete a task on a page, embedding and displaying that video in the bottom right corner makes this content easily accessible to the users who need it.
Note: Systray messages can only be connected to page-level contexts.
