How do I add metadata to a message in the Impact Dashboard?

Impact enables you to add several different metadata points to your messages to make them easier to find, sort or filter. You can customize the following data points:

  • Tags - consistent terms that can be used to find and group messages with filters
  • Keywords - terms associated with your message to make it easy to find your message via search

Open Messages

In Global Navigation, click the Messages link.

Manage Messages

Click the Manage Messages tab [1].

To edit an existing message, click the name of the message [2].

To create a new item, click the New message button [3].

Edit Message

In the View Message page, click the Edit Message button.

Note: If you are creating a new message, the Edit Message button does not display.

Update Metadata Settings

In the sidebar, locate and open the Advanced Settings section [1].

Enter tags and/or keywords to add meta data to your messages [2].