How do I create a campaign from the Tool Adoption Report in the Impact Dashboard?

You can set up a targeted communication campaign based on tool usage statistics by using the Tool Adoption Report.

Open Insights

In Global Navigation, click the Insights link [1]. Click the Tool Adoption tab [2].

View Tool Adoption

View the Tool Adoption Report.


View Monitor Adoption

Select the desired monitor category. The Adoption Rates will be displayed in the Adoption Rates table [2].

Start Campaign

Click the Start campaign link [1]. You can then select between Non-active users or Active users between the selected start date and end date [2].

Add Campaign

Add Campaign

Add the campaign information to each section. Click the Save button to be taken to your newly created campaign.

View Campaign

Add your messages and/or support content to the campaign and start your campaign or schedule a launch date.