How do I view Walkthrough Insights for a sub-account?

Walkthrough Insights reports on message performance and feedback in the dashboard in order to analyze the quality and impact of communication efforts.

Note: This feature is only available to Canvas customers.

Select Sub-Account

Select Sub Account

In Global Navigation, click the Sub-account selector menu [1]. Then, select the specific sub-account for which you want to view message insights.

Open Walkthroughs

In Global Navigation, click the Walkthroughs link.

Open Insights

Click the Insights link.

View Insights

For walkthroughs insights, tables are present for the following:

  • Walkthrough Insights [1]: Displays how your walkthroughs are performing.
  • Walkthroughs Ratings [2]: Displays user votes for walkthroughs.
  • All Comments [3]: Displays walkthrough comments and ratings.

Note: For more information on walkthrough insights, visit How do I view Walkthrough Insights in the Impact Dashboard?

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