Walkthrough Insights reports on message performance and feedback in the dashboard in order to analyze the quality and impact of communication efforts.
Note: This feature is only available to Canvas customers.
Open Account Settings
In the Global Navigation, click the Instance Configuration link [1]. Then, click the Sub-account Settings button [2].
Switch Sub-accounts
You can search for sub-accounts using the Search field [1] or you can select the admin account [2] to locate the sub-account.
To switch sub-accounts, click the name of the sub-account [3]. Click the Save button [4].
Open Walkthroughs
In Global Navigation, click the Communication link [1]. Then click the Walkthroughs link [2].
Open Insights
Click the Insights link.
View Insights
For walkthroughs insights, tables are present for the following:
- Walkthrough Insights [1]: Displays how your walkthroughs are performing.
- Walkthroughs Ratings [2]: Displays user votes for walkthroughs.
- All Comments [3]: Displays walkthrough comments and ratings.
Note: For more information on walkthrough insights, visit How do I view Walkthrough Insights in the Impact Dashboard?
