Support button visibility in a learning application can be managed in the Impact Dashboard. Admins can choose from the following visibility options: Visible for all users, Hidden for all users, and Custom access.
Open Support
In Global Navigation, click the Support link.
Open Support Center Access
Click the Customization dropdown menu [1], then click the Support Center Access link [2].
Edit Visibility
In the Access drop-down menu [1], you can select to make the Support button visible to all users in a learning application [2], hidden for all users [3], or select a customized list of users who may view the Support button [4].
Assign User Custom Access
If you have selected to assign custom access, an Assign to User drop-down displays.
To assign the Support button visibility to certain groups of users, click the Assign to User drop-down [1] and select the checkboxes of applicable roles [2].
Save Changes
To update visibility, click the Save button.
Launch Impact Support Center
To launch the Impact Support Center, click the Impact Support Center link in Canvas.
