How do I manage Impact Support button visibility?

Support button visibility in a learning application can be managed in the Impact Dashboard. Admins can choose from the following visibility options: Visible for all users, Hidden for all users, and Custom access.

Open Access

In Global Navigation, click the Support link [1]. Then click the Access tab [2].

Edit Access

To edit visibility, click the Edit button.

Edit Visibility

In the Access drop-down [1], you can select to make the Support button visible to all users in a learning application [2], hidden for all users [3], or select a customized list of users who may view the Support button [4].

Assign User Custom Access

If you have selected to assign custom access, an Assign to User drop-down displays.

To assign the Support button visibility to certain groups of users, click the Assign to User drop-down [1] and select the checkboxes of applicable roles [2].

Save Changes

Save Changes

To update visibility, click the Save changes button.

Launch Impact in Canvas Help Menu

Launch Impact in Canvas Help Menu

To launch the Impact Support Center, click the Impact Support Center link in your Canvas Help Menu.