How do I add or edit support article translations in the Impact Dashboard?

Access Support

In Global Navigation, click the Support link.

Create or Select Article

Select an article by clicking on the title [1]. To create a new support article, click the Create New drop-down menu [2] and select the type of article you would like to create.

Edit Article

Edit Article

If you edit an article, to update translations, click the Edit Article button.

Manage Translations

Manage Translations

In the sidebar, click the Manage Translations section.

You can see all of your different languages. To request the addition of a new language please read How do I add a new language in the Impact Dashboard?

Add or Edit Translation

Click the language in which you want the translation to the article [1].

Use the editor to write your translated article [2].

Publish or save your message as a draft.