How do I assign a message to specific groups of users in the Impact Dashboard?

Impact messages can be assigned to various groups of users in your learning application. By assigning users to a message, you control which users, groups, or campaign audiences see your message.

Open Messages

In Global Navigation, click the Messages link.

Manage Messages

Click the Manage Messages tab [1].

To edit an existing message, click the name of the message [2].

To create a new item, click the New message button [3].

Edit Message

In the View Message page, click the Edit Message button.

Note: If you are creating a new message, the Edit Message button does not display.

Assign to Users

In the sidebar, locate and open the Assign to Users section [1]. Use the drop-down menu to select among the following types of users [2]:

  • Individual users groups (like user roles)
  • A predefined User Segment
  • A group of users targeted by campaign rules
  • A user filter created from the tool adoption reports

Note: Assigning a user to a message is one of the factors that determines Impact message visibility.