How do I use Canvas Release campaign templates in the Impact Dashboard?

The Impact monthly release campaigns allow you to easily inform your users about any updates or changes Canvas has made, in a timely manner. This article shows you how to successfully use the campaign templates as a draft, customize them to fit your institution’s needs, and activate these campaigns.

How do I use Canvas Release campaign templates in the Impact Dashboard?

How do I use Canvas Release campaign templates in the Impact Dashboard?

1. Open Tool Categories

In Global Navigation, click the Settings icon. Then hover the cursor over the Settings menu and click the Tool Categories link.

Open Tool Categories

2. Enable Just Released Category

Make sure that the Just Released category is visible. This ensures that all of the related articles are available to the appropriate users in your Impact support center.

Enable Just Released Category

3. Open Templates

In the top navigation, click the Campaigns link. Then click the Templates tab.

Open Templates

4. Open Template

Locate and click the release you are interested in using.

Open Template

5. Use as Draft

Click the Use as Draft button. The campaign is now visible on your list of campaigns in the All Campaigns tab, but it is not active yet.

Use as Draft

6. Review Campaign Content

Now that you have the campaign template in the list of your campaigns, you can use it as a draft. Tailor all the campaign content and configurations to fit your institution’s needs before starting the campaign. Open the campaign and scroll down to see the Campaign Content section. Only the items that correspond with your LMS will be visible once the campaign starts.

Review Campaign Content

7. Preview Content

To preview the campaign contents, click the Preview button.

Preview Content

8. Preview Content

View the campaign content preview.

Preview Content

9. Remove from Campaign

If any of the messages, walkthroughs, or articles are not applicable to your institution, click the Unlink button.

Remove from Campaign

10. Activate Campaign

Once you have added the campaign template you can make sure you are happy with the content before you activate or schedule it. Once you’re happy with the content of the campaign, click the Edit Properties button.

Activate Campaign

11. Edit Target Audience

ou can change the audience by picking any combination of user groups, or individual users.

Edit Target Audience

12. Save Changes

Then click the Save changes button.

Save Changes

13. Schedule Campaign

Click the Schedule Campaign button.

Schedule Campaign

14. Add Schedule Dates

Assign start and end dates/times from the pop-up modal and click the Schedule Campaign button.

Add Schedule Dates

15. Share Campaign

To share the campaign, click the Make Campaign Public button.

Share Campaign

16. Start Campaign

Click the Start Campaign button. Your campaign content will appear on the LMS pages of your selected user groups during the scheduled dates you have selected.

Start Campaign

17. Stop Campaign

To end the campaign before the scheduled date, click the Stop Campaign button.

Stop Campaign

18. Track User Engagement

It is possible to track your user's engagement with the campaign report. Open the campaign, navigate to the Outcomes section, and click the View More link.

Track User Engagement

19. View User Engagement

You will be able to see for example, how many users viewed the message, how many clicked through the article links, and how many clicked through the walkthrough providing you with useful insights into the effectiveness of the campaign.

View User Engagement

This guide covered how to use Canvas Release campaign templates in the Impact Dashboard.