An Impact instance is a dedicated Impact web application running on a single physical or virtual server. Generally, one Production and one Staging instance are provided to you by us at the time of Implementation.
You can access and manage your instance using the Impact Dashboard via app.eesysoft.com. You can view Reports, create and maintain Proactive messages, Help Items, Walkthroughs and Campaigns using your instance. A staging and production is set up per institute.
Note: Copying content directly from a staging instance to a production instance is currently unavailable.
View Impact Instance
Instructure will provide one instance per institution.
You can request a new instance if you are migrating from one learning application to another or require integration into an additional test environment. Please submit a ticket to support- impact@instructure.com if you would like to request a new Impact instance.
Note: There are costs if you require a new instance for the Implementation team to setup and consult with you on your new instance.