How do I create personalized links in messages from the Impact Dashboard?

Adding a personalized link to your Impact messages is a fantastic way to engage users in a more direct, personal way which can improve the user's experience with the messages targeted to them.

Note: Only one personalized link can be inserted per message.

Open Messages

In Global Navigation, click the Messages link.

Create New Message

Click the New message button.

Edit Message Content

Edit Message Content

Add a title [1] and content [2] to your message.

Assigned Users

Assigned Users

By creating a personalized link, you have created a Custom User Group that is now assigned to the message. This is visible in the Assign to Users section.

Note: The personalized link automatically sets the assignment in the Assign to Users section. You cannot change the Assignment until you delete the personalized link from the message.

Custom User Groups

The Custom User Group for the Personalized link is visible in the Custom User Groups tab in Settings. View the created group in the Custom User Groups list.

Note: You can not modify the custom user group for the personalized link as it is set by the personalization link and only one personalized link can be inserted per message.